Vice President Education

• Nov 2021 - Present

Member

• Oct 2022 - Present

I'm very excited to have just joined Chief, a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them. I'm very excited to have just joined Chief, a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them.

Expansion of Registered IT Apprenticeship: Senior SME, Business Development, Marketing

• Oct 2020 - Nov 2021

Chief of Training & Development Division

• 2015 - Oct 2020

*Spearheads all training and development for 15,000+ employees in human capital professional development, program management, change management, strategic planning, and KPIs; leads a team of training, development, and apprenticeship staff. *Recognized for excellence in Leadership, Project Management and Performance; selected as the City of Baltimore’s Lead in Organizational Change Management for the overall implementation and deployment of Workday ERP system, and increased City-wide agency participation by 100% within 30 days. *Optimizes the employee professional and vocational in-service training program including the City apprenticeship program to conform with the State of Maryland. *Developed and executed the City of Baltimore Leadership Symposium; ignited attendance 42% from the previous year and performed 21% under budget. *Champions all HR activities including performance appraisals, disciplinary measures, and shape and supports all new hires' subordinate training. *SME for logistical support, course development, delivery, evaluation, process measures, and cost management. *Transforming the City’s Learning & Development team through the IACET (International Association of Continuing Education and Training) Accreditation to be able to directly provide CEUs (Continuing Education Unit Credits) to City employees who complete training courses. *Cross functionally collaborated with FranklinCovey and the Learning & Development team in various FranklinCovey programs in order to launch Unconscious Bias training citywide. *Authors fiscal planning and budgeting, monitor accounts receivables and training expenditures. *Shapes and supports grant proposals for training programs and activities in order to obtain Federal and State funding.

Director of Training and Business Support

• 2013 - 2015

*Architected all global training and HR development for business operations, sales, and marketing educational programs for 365 locations. *Shaped and supported QuickBooks, financial analysis and human resources.*SME for business operations, customer service, and sales development; authored and conceptualized educational programs for the entrepreneurial-based franchise system.*Delivered training through live workshops and/or virtual education; hired, trained, and mentored an e-Learning team to develop a new virtual learning program providing 24/7 access.*Served as team lead, instrumental in strategic planning, process development and launch of a new Image360 sign brand.*Spurred sales coaching program system-wide to implement process maps, analytics, and scorecards to drive system profitability.*Conceptualized and developed a new franchise owner training curriculum to meet the needs of rapid franchisor expansion.

Director Of Training

• 2008 - 2013

*Optimized all aspects of training and development; collaborated with executive teams to determine strategic key initiatives to drive franchise growth.*SME for curriculum development to create a system-wide training program in classrooms and virtual spaces.*Served as team lead for Point of Sale system support to the franchise network; developed training programs, employee manuals, and operations manuals to meet ongoing professional development.*Collaborated with a national meeting planner agency to direct all aspects of the National Convention.*Performed copywriting and graphic design for all training materials used in all professional development programs including webinars, PowerPoints, Manuals and online support documents.

Owner / Principal

• 2003 - 2008

*Founded this national and international start-up training and development firm for school systems, municipalities, government agencies, mid-sized business entities, and Fortune 500 Companies. *Ignited revenues of $2.5 million dollars through focusing on human capital development to generate solid infrastructures; optimized expertise in adult-learning, business development, and human resources, and curated strong strategic alliances to attract and retain top clients. *Founded this national and international start-up training and development firm for school systems, municipalities, government agencies, mid-sized business entities, and Fortune 500 Companies. *Ignited revenues of $2.5 million dollars through focusing on human capital development to generate solid infrastructures; optimized expertise in adult-learning, business development, and human resources, and curated strong strategic alliances to attract and retain top clients.

President

• Nov 1997 - Nov 2006