Experience

IMD

• Switzerland
• Education Administration Programs
• 700 & Above Employee

• Program Specialist

  • Oct 2020 - Present



e27 (Optimatic)

• Singapore
• Technology, Information and Internet
• 1 - 100 Employee

• Head of Programmes

  • Oct 2019 - Jul 2020

• Senior Programmes Executive

  • Feb 2018 - Mar 2020

  Planning of strategic e27 events for clientsIn-charge of all offline e27 eventsIn-charge of e27 flagship event Echelon Asia Summit 2018 & 2019Planned and successfully executed Echelon Asia Summit from start to finishPlanned and successfully executed e27’s 1st ever Academy program in Indonesia in 2018Plan all of e27’s event budgetSourcing of sponsorsClient servicingBrain-storming all offline ideasPoint of contact for all vendor liaisons



Singapore Swimming Association

• Singapore

• Marketing Sponsorship Manager

  • Oct 2016 - Oct 2017

  Managing and maintaining SSA sponsors satisfaction during tenure Maintaining existing and potential sponsors during SSA event engagements Sourcing of new sponsors for SSA as SSA is a non-profit organization In-charge of advertising collaterals during all SSA events Working with designer when designing SSA marketing collaterals Creating activation campaigns for current sponsors during SSA events Strategic planning and event operation Work with operations team in running all SSA and Sponsor events Providing instructions to photographers and videographers on what needs to be captured during SSA events Point of contact for National Aquatic athletes during sponsor activations Plan and execute sponsor’s marketing activation during SSA events Work with other government agencies when required Project lead for creation of SSA membership database Updating on SSA social media platforms Updating of SSA Website Show less



Sport Singapore

• Singapore
• Spectator Sports
• 500 - 600 Employee

• Senior Marketing, Branding and Events Executive

  • Jun 2015 - Dec 2015

  Manage, plan and execute all Community Engagement Roadshows (Jubilee Weekend, One Community Walk, ASEAN Para Games (APG) Roadshows)Manage, plan and execute all Invitational eventsProvide inputs and vetting of collateral such as flyers, posters, EDMs (Electronic Direct Mail) & Social media PlatformsManage Event Companies to make sure logistics requirements are captured and delivered accordinglyManage, plan and execute the ASEAN Para Games Carnival at SportsHubProvide weekly/monthly updates to Reporting OfficerProject manage the timelines for each eventPlanning of budget for each eventConstantly having to think of the box for each eventPoint of Contact for All community events relating to 8th ASEAN Para GamesLead operations during event day Show less

• Senior Technical Executive

  • Mar 2014 - Jun 2015

  Manage and plan volunteer/contractor headcount for Technology during Games TimeLiaise with different business units technical requirementsProject managed the network implementation in the Main Operational CentreTrained Technology volunteers on their roles and responsibilities during Games TimePoint of contact for Technology volunteersAssigned to lead and run the Technology volunteer operations during Games TimeLiaise with external vendors on the network implementation in Games HQProvide weekly/monthly updates to Reporting Officer when necessaryAssisted with the cabling plans for all venues during SEA GamesParticipated in venue planning exercisesProvide IT operational functions Show less



StarHub

• Singapore
• Telecommunications
• 700 & Above Employee

• Senior Network Project Manager

  • Sep 2010 - Sep 2013

  Manage full project life cycle from conception and implementation to completion and support; ensure project meet business needs and within resource constraintsManage operations by making sure it’s up and running before handing over to proper channels upon project completionTroubleshoot problems relating to project completion and implementation, including motivating team and negotiating with vendorsDirect project or program values between thousands and millions of dollarsLead discussions with external vendors and staff to ensure smooth implementation and delivery of projectsLead weekly presentation to update management on project progress Show less

• Customer Service Project Manager

  • Oct 2007 - Sep 2010

  Managed full spectrum of duties related to promotions and projects; devise strategies to minimize calls directed to Customer Service CentresAnalysed and troubleshot problems quickly and effectivelySelected as single point of contact and spokesperson for Customer Service DepartmentPoint of contact when liaising with marketing on their advertisementsOversaw budgeting and manpower planning before implementation of projectsLiaised and communicated with various department heads and vendors to coordinate projectsUnderstood user and business requirement documents and maintained technical knowledge of systems to ensure smooth implementation of projectsManage the operation of the call centre when respective projects go LiveAnalyzed Service Quality conversational checks on call centre agents Show less

• Technical Support Analyst

  • Sep 2006 - Oct 2007

  Maintained entire network with focus on voice connectivity, leased lines connectivity and internet connectivityLiaised with local and overseas telecommunications operators and troubleshot problems



Graphikate

• Event Manager

  • May 2013 - Jul 2013

  Point of contact when liaising with the client (SCA Singapore) and Agency (The Little Secret Agency) Successfully found sponsors for the Drypers Little Day Out event (Gymboree Gym, Gymboree Art Studio & Kindermusik With Love) Oversaw entire set-up of the event Liaised with the events team regarding the bump-in and bump-out schedule Planned timing schedule of what each sponsor is supposed to do during the day Provided the necessary logistic required for the client & sponsors Walked the ground during the day itself making sure everything worked out fine Show less