Experience

Lewmar

• United Kingdom
• Maritime Transportation
• 1 - 100 Employee

• UAT, Testing, Training support

  • Apr 2022 - Present

  • Joining the project at testing stage, involved in testing material creation and validation, process flow validation, training documentation preparation, knowledge transfer between partner and client in a Supply chain and manufacturing environment, involved in P2P, O2C, WMS, Item management Production. • Security role preparation and deployment, user management. • Joining the project at testing stage, involved in testing material creation and validation, process flow validation, training documentation preparation, knowledge transfer between partner and client in a Supply chain and manufacturing environment, involved in P2P, O2C, WMS, Item management Production. • Security role preparation and deployment, user management.



AO

• United Kingdom
• Retail Appliances, Electrical, and Electronic Equipment
• 700 & Above Employee

• Functional Consultant

  • Nov 2021 - Mar 2022

  • Working on a greenfield project, WMS, inventory and logistics management Project ended by the client • Working on a greenfield project, WMS, inventory and logistics management Project ended by the client



SIS Global

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• D365 Supply chain consultant

  • Aug 2021 - Nov 2021



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• D365 Consultant Trade and Logistics

  • Jun 2020 - Jul 2021

  • Working on the pilot country of a global programme of D365. Concentrating on all aspects Procurement, inventory and logistics • Validation of documentation, SIT, Fit Gap workshops, UAT testing, training documentation support as well as investigating new areas of activities that could benefit from deployment of S365 standard features management. • Working on the pilot country of a global programme of D365. Concentrating on all aspects Procurement, inventory and logistics • Validation of documentation, SIT, Fit Gap workshops, UAT testing, training documentation support as well as investigating new areas of activities that could benefit from deployment of S365 standard features management.



Freelance

• United Kingdom

• Freelance assignments

  • Apr 2020 - May 2020

  Various freelance assignments including IFS project audit, support and documentation, local documentation preparations Various freelance assignments including IFS project audit, support and documentation, local documentation preparations



Air Liquide

• France
• Chemical Manufacturing
• 700 & Above Employee

• D365 consultant

  • Jan 2020 - Mar 2020

  • Client point of contact as part of a project reboot, working in close collaboration with Supply Chain and Operations colleagues and the Dynamics partner. • Validation of requirements from earlier phases, re-design and alignment of scope, encompassing Asset management, Field service, CRM as well and rental and related modules. • Configuration of environments for various phases of deployment, from Proof of Concept to CRP deployment in a fast pace working environment, aiming at driving efficiency and streamlining processes as much as possible and/or practicable



Healthcare at Home

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• D365 - Training material preparation

  • Nov 2019 - Jan 2020

  • Prepare and manage structure of training material for end user training, also adopting a ‘Train the Trainer’ approach where appropriate, using LCS and task recorder among other support material • Co-ordinate with peers and other trainers to ensure consistency of material across workstreams • Attend workshops and meetings to ensure all training requirements are accurately captured and adapted as required, including business processes validation if appropriate • Prepare and manage structure of training material for end user training, also adopting a ‘Train the Trainer’ approach where appropriate, using LCS and task recorder among other support material • Co-ordinate with peers and other trainers to ensure consistency of material across workstreams • Attend workshops and meetings to ensure all training requirements are accurately captured and adapted as required, including business processes validation if appropriate



Plan International UK

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• D365 Supply Chain process owner - Functional consultant

  • Jan 2019 - Nov 2019

  • Client point of contact for Partner project team functional consultant. • Gathering requirements, documentation, workshops. Business processes validation and mapping against D365 standard processes. Analysis and Design phase, including prototype up to handover of build phase. • Modules include Inventory and Warehouse management, Project management, Fixed assets • Client point of contact for Partner project team functional consultant. • Gathering requirements, documentation, workshops. Business processes validation and mapping against D365 standard processes. Analysis and Design phase, including prototype up to handover of build phase. • Modules include Inventory and Warehouse management, Project management, Fixed assets



Defence sector

• MSMB IT Solutions Ltd

• AX consultant and analyst, Manufacturing, Trade & Logistics

  • Aug 2018 - Dec 2018

  • Analysis and validation of business processes in close collaboration with business stream leaders, ensuring those processes are translated in best AX practice • Documentation of processes, including configuration settings, training documentation and organisation of workshop to cover areas of further AX development/improvement. Areas included stock cycle counting plans, stocktake processes, MRP messages management, trade agreements • Supporting users with day to day queries • Analysis and validation of business processes in close collaboration with business stream leaders, ensuring those processes are translated in best AX practice • Documentation of processes, including configuration settings, training documentation and organisation of workshop to cover areas of further AX development/improvement. Areas included stock cycle counting plans, stocktake processes, MRP messages management, trade agreements • Supporting users with day to day queries



RNLI

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• AX Supply Chain and Logistic Application business partner - Functional consultant

  • Mar 2018 - Aug 2018

  • Analysis of logistic and supply chain processes, standardisation of queries of view with the aim of encouraging full automation of AX process as part of continuous improvement workshops, deploying future proof solutions • Change and continuous improvements workshops, analysis of existing process and alignment with AX, including standardisation of steps with the aim of enabling fully automated batch controlled processes, resulting in reduction of manual tasks, external to AX time saving and building faith in the system. • Configuration of environment to align to best practices processes, ensuring maximised used of AX for • Initial evaluation processes for Pick pack ship processes, replenishment processes [retails and warehouse, procurement catalogue



ASSA ABLOY Entrance Systems

• Sweden
• Wholesale Building Materials
• 700 & Above Employee

• AX Business Analyst, Logistic and Distribution Functional Consultant,

  • Sep 2017 - Feb 2018

  • Requirement gathering workshops, documenting ‘as is and ‘to be’ processes including modelisation in new environment, Recommendation of best practice processes for continuing improvement. Using MS Visio and visual aids for this, including documenting and recording of future state processes if appropriate. • Configuration of environments such as setting of parameters, sites, warehouse, stock location, zones and areas, definitions of workflows, creation of mobile user menus, location directive, shipment templates, MRP rules, item coverage group, lean activities, schedule groups, BOMS and production instructions, working with configured items and warehouse items where appropriate, definition of quality tests and processes, stock count, licence plate [pallet ID management] • Data migration workshops, including data mapping and rule definition. Analysis of legacy system data and cleansing recommendations based on AX System requirements. In compliance with ETL tools requirement is required • Creation and implementation of testing scenarios, actively involved in UAT testing, including use of TFS for recording of results and ongoing analysis. Preparation of training documents, knowledge base articles in preparation for deployment and ongoing support phases as well as end user communication supporting the change processes, Go-live and hyper care support phases • Analysis of roles, privileges and security requirements, • Change and transformation workshops, preparation and deployment of newsletters and communications exercises, • Liaison with technical teams including solution architects, developers and third parties, aiming at translating technical or complex issues clearly to stakeholders at all levels in an organisation.



Arrow ECS United Kingdom

• United Kingdom
• Information Technology & Services
• 200 - 300 Employee

• AX EMEIA Application Support

  • Jul 2017 - Sep 2017

  • Providing helpdesk support to EMEA base end user in multiple languages. Including batch job monitoring and maintenance, cataloguing of jobs and preparing of issue log monitoring and resolution. • Working with functional consultants on new releases validation, working with peer on release deployment. • Providing helpdesk support to EMEA base end user in multiple languages. Including batch job monitoring and maintenance, cataloguing of jobs and preparing of issue log monitoring and resolution. • Working with functional consultants on new releases validation, working with peer on release deployment.



Allegion

• Ireland
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• AX EMEIA Lean Manufacturing and Supply chain Analyst - MS CRM Administrator

  • Sep 2014 - Jul 2017

  • Documentation of business requirements, analysis workshops, collaboration with stakeholders for configuration and customisation of CRM application. • Configuration of solution, including creation of fields, views, usage data reports, creation of governance process for change request management • User acceptance testing, training, go live support, data migration, report generation. Monitoring of user engagement. Project management of further deployments phases • Management of third party resource. Maintaining of licences. [220+ users] • Manufacturing and Supply chain analyst for EMEIA wide ERP deployment, Data migration lead, Gathering of requirements as part of an active partnership with local business partners. • Actively supporting the business in looking for ways to optimise current processes and deploy solutions that will improve efficiency, as well as being in accordance with regional/global specifications including EMEIA wide deployment of ServiceNow helpdesk, key member of translation project team • Took ownership for delivery of end user communication for EMEIA IT, in the form of a monthly newsletter, actively involved in change management workshops



Cooper Software

• United Kingdom
• Software Development
• 1 - 100 Employee

• IFS Business Consultant

  • Oct 2012 - Aug 2014

  Lead consultant for Helpdesk support, providing 1st, 2nd and 3rd line support in a multi lingual environment, ensuring incidents are dealt with and addressed within SLA requirement timescales and that knowledge transfer is achieved. Definition and implementation of support services Role includes analysis, knowledge transfer, and training as required Module supported - Supply chain modules, Manufacturing, Projects, Finance, Solution Manager, Security Lead consultant for Helpdesk support, providing 1st, 2nd and 3rd line support in a multi lingual environment, ensuring incidents are dealt with and addressed within SLA requirement timescales and that knowledge transfer is achieved. Definition and implementation of support services Role includes analysis, knowledge transfer, and training as required Module supported - Supply chain modules, Manufacturing, Projects, Finance, Solution Manager, Security



MSMB Solutions Ltd

• IFS IT Services Consultant

  • Jul 2012 - Oct 2012

  End client - Technip Providing IFS support to end users. (IFS Apps7.5) Liaising with all business units in a fully bilingual environment, participation in planning & engagement in rollout, testing and integration phases, providing training and support as required. Module supported - Supply chain modules, Manufacturing, Projects, Finance, Solution Manager End client - Technip Providing IFS support to end users. (IFS Apps7.5) Liaising with all business units in a fully bilingual environment, participation in planning & engagement in rollout, testing and integration phases, providing training and support as required. Module supported - Supply chain modules, Manufacturing, Projects, Finance, Solution Manager



NHS North Staffordshire

• Hospitals and Health Care
• 1 - 100 Employee

• CLRN Portfolio Manager

  • Sep 2011 - Sep 2012

  Definition and implementation of performance monitoring system for NIHR portfolio studies. Developing the Research portfolio to ensure performance is tracked in relation to the required performance metrics. Identification of potential risk areas and take actions against any significant deviations from business plan stipulations Definition and implementation of performance monitoring system for NIHR portfolio studies. Developing the Research portfolio to ensure performance is tracked in relation to the required performance metrics. Identification of potential risk areas and take actions against any significant deviations from business plan stipulations



MSMB Solutions Limited

• IFS IT Services Consultant

  • Mar 2011 - Jul 2011

  Data Migration Officer on an IFS Roll out. Liasing with all business units in a fully bilingual environment, Participation in planning & engagement in rollout & testing phases, as well as Training and Support, including drafting of procedures and preparation of training data. Tasks have included data mapping exercises, preparation of training support material as well as end users support. Critical to a successful migration was adhesion to strategic guidelines suitable for a Company whose ERP system will ultimately encompass all world-wide operations.



NHS North Staffordshire

• Hospitals and Health Care
• 1 - 100 Employee

• Information/Business Analyst

  • Mar 2009 - Mar 2011

  initially Shared Service agency) Data gathering, manipulation and report on Research Network activities across 14 NHS Trusts, preparation and monitoring of performance activities reports, including collaboration with senior stakeholders to ensure achievement of Business Plan is met. Initially worked as Senior Business Support Officer across NHS Stoke on Trent, giving assistance to various projects aiming at improving efficiency in line with national and local Strategic guidelines. Patient verification work, including pilot scheme for verification of ophthalmic claims, preparing appropriate penalty notices and monies recovery



Potterycrafts Ltd

• Marketing Communications Officer/IT Business Analyst

  • Jan 1997 - Jan 2009

  Stoke on Trent, Mail order company. Supplier and manufacturer of materials, equipment, kilns for education, craft potter and hobbyist (t/o £3m) Compiling of sales report, statistics, analysis for onwards recommendations (using tools such as Crystal report, ODBC extractions, database queries) Customer relationship Management, involving all B2B and B2C marketing activities including digital campaigns, copywriting, editorials. Customer base is general public, educational organisations, public and private sectors, distributors, export. Incentive and promotional schemes in order to generate new and repeat business, pursuing new areas of activities (60K in 2007, £70K in 2008) Specific brief was to retain turnover following closure of a London branch in 2007 (350K) Catalogue and price list production, from product selection, development of ranges, layout to final print and launch (£50K, £5K average respectively) Assuring consistence of branding across 2 retail outlets and any activities. Maintenance of corporate website, on-line catalogue, PPC campaigns Responsible for database development, network and incident management and all IT projects (average £80K) including training. Successful trademark registration of company name and logo



CICS Ltd

• Business Development Administrator

  • Sep 1995 - Dec 1996

  Stoke on Trent ISO 9000 Certification Body Responsible for the development of the database based company marketing activities . The company specialises in the ceramic industry, is part of CERAM Research. Its main market is in the USA Stoke on Trent ISO 9000 Certification Body Responsible for the development of the database based company marketing activities . The company specialises in the ceramic industry, is part of CERAM Research. Its main market is in the USA



French and Business Studies

• Teacher

  • Sep 1990 - Dec 1991

  Stoke on Trent College Technical experience Visual basic Network management and IT support, including Windows Server management Windows Office packages Web development tools (HTML coding, Dreamweaver, Front Page, ) Design tools (PhotoShop 5.5, QuarkXpress) Lotus Notes IFS, Prof.ITPlus ERP Crystal Report, ODBC and SQL Stoke on Trent College Technical experience Visual basic Network management and IT support, including Windows Server management Windows Office packages Web development tools (HTML coding, Dreamweaver, Front Page, ) Design tools (PhotoShop 5.5, QuarkXpress) Lotus Notes IFS, Prof.ITPlus ERP Crystal Report, ODBC and SQL