Retail Manager

• Jul 2023 - Present

Assistant Manager

• Apr 2023 - Jul 2023

•overseeing daily operations, ensuring tasks are completed to maintain store appearance, training employees on daily tasks and policies/procedures, coordinating orders with vendors, mastering use of operating system, keeping track and entering products into inventory, motivating and leading employees

Barista

• Sep 2020 - Apr 2023

•I provided quality service, interacted with customers, and conducted sales transactions which contributed to a consistent returning customer base. I exercised valuable communication skills throughout all of my interactions. I also utilized my organizational skills in the fast paced environment and continually possessed a team oriented attitude. • troubleshooted POS system Sept 2020 - May 2021 | Nov 2021 - April 2023 •I provided quality service, interacted with customers, and conducted sales transactions which contributed to a consistent returning customer base. I exercised valuable communication skills throughout all of my interactions. I also utilized my organizational skills in the fast paced environment and continually possessed a team oriented attitude. • troubleshooted POS system Sept 2020 - May 2021 | Nov 2021 - April 2023

Communications & Marketing Intern: Advancement Department

• Mar 2022 - Jun 2022

•Collaborated with the Advancement Department to develop and implement comprehensive marketing and communications strategies to support the organization's fundraising goals •Created engaging content for the organization's website, social media channels, email campaigns, and other marketing materials, resulting in increased engagement and awareness of the organization's mission •Assisted in the organization's largest fundraising event, including recruiting and coordinating volunteers, managing event logistics, and providing exceptional customer service to event attendees •Conducted research on potential donors and sponsors, resulting in successful partnerships and increased donations •Demonstrated use of Excel, Auctria, Mailchimp, Canva and Wordpress Show less

Sales Clerk & Barista

• May 2021 - Sep 2021

•I offered exceptional customer service to visitors from all over the world. I interacted with hundreds of people daily and gained real world experience. I exercised my organizational skills daily while displaying products strategically to catch customer attention, and I built strong workplace camaraderie. •I offered exceptional customer service to visitors from all over the world. I interacted with hundreds of people daily and gained real world experience. I exercised my organizational skills daily while displaying products strategically to catch customer attention, and I built strong workplace camaraderie.

Hall Ambassador

• Oct 2019 - Feb 2020

•I worked with the Office of Admissions & Recruitment to give tours to prospective students and parents regarding the potential residence they will be living in the future, and I answered various questions about the accommodations of my residence hall. I resolved conflict throughout my interactions and gained valuable communication skills in presenting to a larger group. •I worked with the Office of Admissions & Recruitment to give tours to prospective students and parents regarding the potential residence they will be living in the future, and I answered various questions about the accommodations of my residence hall. I resolved conflict throughout my interactions and gained valuable communication skills in presenting to a larger group.

Server

• Sep 2017 - Oct 2018