Andreas Gapsch

Head IT Hero Switzerland & Head ICT Cluster Central Europe at Hero Schweiz
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Contact Information
us****@****om
(386) 825-5501
Location
Beinwil am See, Aargau, Switzerland, CH
Languages
  • Deutsch Native or bilingual proficiency
  • Englisch Full professional proficiency

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Credentials

  • MCSE Cloud Platform and Infrastructure (Azure)
    Microsoft
    Jun, 2018
    - Nov, 2024
  • Systemic Organisational Coaching
    Institut für Organisationsentwicklung & Systemische Beratung
    Jun, 2018
    - Nov, 2024
  • Change Management
    Prosci
    Nov, 2017
    - Nov, 2024
  • Certified Agile Leadership I
    Scrum Alliance
    Oct, 2017
    - Nov, 2024
  • MCSE Productivity / SharePoint 2016
    Microsoft
    Dec, 2016
    - Nov, 2024
  • CCC Big Data Foundation
    EXIN your ICT competence partner
    Oct, 2016
    - Nov, 2024
  • DevOps Foundation
    PEOPLECERT
    May, 2016
    - Nov, 2024
  • IREB® Certified Professional for Requirements Engineering Foundation Level
    iSQI GmbH
    Mar, 2016
    - Nov, 2024
  • ISTQB® Certified Tester Foundation
    SAQ Swiss Association for Quality
    Dec, 2015
    - Nov, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Aug, 2015
    - Nov, 2024
  • Agile Scrum Foundation Certificate (ASF)
    EXIN
    Jul, 2015
    - Nov, 2024
  • Certified Integrator in Secure Cloud Services (CI-SCS)
    EXIN
    Jun, 2015
    - Nov, 2024
  • Information Security Foundation based on ISO/IEC 27002 (ISFS
    EXIN
    Jun, 2015
    - Nov, 2024
  • Project Management IPMA Level D
    VZPM - Association for the certification for persons in management.
    Jun, 2015
    - Nov, 2024
  • MCSA: Office 365
    Microsoft
    Apr, 2015
    - Nov, 2024
  • ITIL® Foundation in IT Service Management
    APMG-International
    Jul, 2012
    - Nov, 2024
  • MCSA: Windows Server 2008
    Microsoft
    Apr, 2012
    - Nov, 2024
  • Cambridge English: Business Vantage (BEC Vantage)
    Cambridge English Language Assessment
  • LPIC[1]
    LPI Nederland
  • MCITP 2008 / MCSE+S 2003
    Microsoft
  • MCITP SharePoint 2007 / 2010
    Microsoft
  • MCTS SQL Server 2008
    Microsoft
  • Netzwerkadministrator [IHK]
    IHK Ostwestfalen zu Bielefeld

Experience

    • Switzerland
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Head IT Hero Switzerland & Head ICT Cluster Central Europe
      • Oct 2019 - Present

      - Operational and personnel responsibility for the IT organization in Switzerland- Operational and personnel responsibility for the ICT organization in Schwartauer Werke- Support of the global export organization and HQ- Planning, organisation and development of IT infrastructure and application- Operation of the Service Desk Organization in Switzerland & Germany- Coordination with the Group IT strategy- IT Change and Project Management

    • Head IT
      • Dec 2018 - Present

      - Operational and personnel responsibility for the IT organization in Switzerland- Support of the global export organization and HQ- Planning, organisation and development of IT infrastructure and application- Operation of the Service Desk Organization in Switzerland- Coordination with the Group IT strategy- IT Change and Project Management

    • Switzerland
    • Insurance
    • 700 & Above Employee
    • Manager Digital Workplace Platform Engineering & Operation
      • Jul 2017 - Nov 2018

      - People management (MBO, hiring, escalations, etc.)- Provide Coaching service to employees - Personal development and talent management - Redefine and shape processes to fit with agile organization setup - Defining the future target operating model (TOM) with the leadership team- Support organization transformation to adopt agile principles and methods- Support the Digital Workplace strategy

    • Senior SharePoint Engineer
      • May 2014 - Jan 2018

      - Project Manager of the SharePoint 2016 & Hybrid project- Defining and Engineering Office 365 / SharePoint online implementation- Technical responsibility for the SharePoint infrastructure- Project lead for SharePoint 2016 migration and the preparation of an hybrid solution- Support and consulting for introduction projects for Microsoft Business Intelligence- Level 4 support and problem management for the SharePoint infrastructure- Execution of a Microsoft SharePoint Risk Assessment RaaS+- Engineering and implementation of need-to-protect solution for personal sensitive data - Harmonization of PowerShell scripts and introduction of script logging - Introduction and documentation of the SharePoint vulnerability patching process- Assignment of tasks and planning of resources for SharePoint within the SharePoint team- Design & Build Work Stream Lead for a IIS .Net service project- Organization and Communication for the SharePoint 2016 / 2019 TAP program

    • Switzerland
    • Banking
    • 700 & Above Employee
    • IT System Engineer
      • Jan 2010 - Apr 2014

      - Specialist responsibility for MS SharePoint infrastructure- Engineering, automation, performance optimization and life cycle management of SharePoint- Technical design and engineering of SharePoint-based solutions- Support for collaboration and infrastructure projects in a Microsoft environment- Consulting for .NET developers with regard to the optimal usage of SharePoint- Assistance with .NET configuration and release management- Responsibility for deploying .NET applications in test and production environments- 2nd and 3rd level-Support of the global Microsoft SharePoint infrastructure- Management Reporting

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant
      • Feb 2007 - Dec 2009

      - Consulting-for key accounts from telecommunication, energy and automotive industries- Technical realization of an MS SharePoint Enterprise Search pilot project- Setup and maintenance of an infrastructure based on MS SharePoint as well as MS SQL servers- Design and creation of an intranet environment Microsoft SharePoint 2007- Design and technical realization of several MS SharePoint 2007 environments- Project coordination and documentation, preparation of status meetings and reporting- Completion of a trainee program as part of the „Systems Engineering Consulting Academy“

    • Germany
    • Business Skills Training
    • 1 - 100 Employee
    • MCSE+S Training
      • Aug 2006 - Feb 2007

      - Design of Windows-Server 2003-based infrastructures- Consolidation of network knowledge (routing, RAS, VPN, LB)- Complex DNS environments (replication, master-slave concept, stubzone)- Designing and building complex domain-infrastructures (forests, trusts, branch offices etc.)

    • IT+S Informationstechnik und Systemhaus GmbH
      • Sep 2003 - Jul 2006

Education

  • Fachhochschule Nordwestschweiz FHNW
    CAS Digital Business Development
    2018 - 2018
  • Fachhochschule Nordwestschweiz FHNW
    CAS Cloud Computing
    2017 - 2018
  • Fachhochschule Nordwestschweiz FHNW
    CAS IT-Management
    2017 - 2017
  • IFA Weiterbildung AG
    Dipl. Wirtschaftsinformatiker/in HF, Wirtschaftsinformatik
    2013 - 2016
  • Digicomp Academy AG
    SVEB Erwachsenenbildner
    2015 - 2015

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