Experience

Opendorse

• United States
• Software Development
• 1 - 100 Employee

• Platform Support Manager

  • Jul 2022 - Present

• Support Specialist

  • Jul 2021 - Jul 2022

  Help athletes grow their brand and monetize their name, image, and likeness.



Prometheus Group

• United States
• Software Development
• 500 - 600 Employee

• Product Specialist

  • Jun 2017 - Jul 2021

  Raleigh, NC • Troubleshoot and resolve technical customer issues in a timely manner • Lead international on-site training visits • Provide consultation on SAP Plant Maintenance and Prometheus Mobile • Serve as technical lead on Prometheus Mobile implementations • Write technical documentation for new software features and products • Assist in designing new features for customers • Provide excellent customer service



University of North Carolina Wilmington

• United States
• Higher Education
• 700 & Above Employee

• Director of Fan Engagement

  • Aug 2015 - Jun 2017

  Wilmington, NC • Developed marketing plans for each sport • Managed the official social media accounts of the Seahawk Sports Marketing • Created initiatives to increase fan interation and community involvement • Coordinated all in-game promotions and managed our game day staff • Served as the main contact for our corporate partners during athletic events



Pinehurst Resort

• United States
• Hospitality
• 400 - 500 Employee

• Front Desk Supervisor

  • May 2015 - Jul 2015

  Pinehurst, NC • Was accountable for the daily operations and efficiency of the Front Desk • Acted as Front Office Manager when assigned • Ensured overall safety for resort guests during hazardous weather conditions • Provided excellent customer service to encourage repeat business

• Resort Services Coordinator

  • Feb 2015 - May 2015

  Pinehurst, NC • Provided employees and resort guests with information about the resort and it’s amenities • Assigned tee-times, as well as set dinner and spa reservations upon request by guest • Assisted in the management of the resort's fleet of Acura vehicles



Durham Bulls Baseball Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Corporate Partnerships Trainee

  • Mar 2014 - Sep 2014

  • Managed over 100 corporate partner contracts • Provided administrative and game day support to ensure all sponsorship contract elements were met • Documented the execution of each contract and collected materials for Proof of Performances • Provided tours of the ballpark for clients and client guests • Built and maintained client relationships • Mounted banners and signage



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• Ticket Office Volunteer

  • Aug 2013 - Mar 2014

  • Updated personal information on customer records • Organized files in regards to player guest tickets, recruiting tickets, and high school coaches tickets dating from 2008-Present for all sports • Managed and updating season ticket applications

• Facility Assistant

  • May 2013 - Dec 2013

  • Controlled access for the Rec Center and Carmichael Gym • Enforced university policy consistently with patrons • Oversaw multiple fitness spaces within the facility • Aided in emergency situations • Assisted patrons with fitness activities



USA Baseball

• United States
• Spectator Sports
• 100 - 200 Employee

• Summer Staff Member

  • May 2013 - Aug 2013

  Durham, North Carolina • Greeter and ticket salesman • Assisted customers in the team store, re-stocking merchandise, checking inventory, and daily cleaning duties. • Scored games using GameChanger



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• Student Manager

  • Oct 2011 - Sep 2012

  • Managed one of the biggest equipment rooms at N.C. State • Exposed to taking inventory, remodeling, organizing, laundry, and storage • Helped manage a tournament hosting 15 different Universities • Learned about how to effectively and efficiently run an equipment room while being in charge of a large group

• Marketing Volunteer

  • Aug 2011 - Oct 2011

  Raleigh, NC