Director Network Services

• Dec 2021 - Present

Managing Core Network Services Program for Celcom.Handling Nokia Europe Account.Managing delivery projects worth 2.5M GBP. Managing Core Network Services Program for Celcom.Handling Nokia Europe Account.Managing delivery projects worth 2.5M GBP.

Project Manager

• Sep 2021 - Dec 2021

Senior Project Manager

• Jul 2021 - Aug 2021

Working as Senior Project Manager in CMT Vertical of Mindtree.Handling Volte team in Nokia Account.

Project Manager

• Aug 2018 - Jul 2021

* Associated with Nokia Account in Communication Media and Technology (CMT) Vertical of Mindtree.* Acting as Delivery Manager for Mindtree Volte Team in Nokia Account.* Significant contribution in team's expansion and Program's growth in last 2 years.* Planning and control of Nokia Volte Delivery projects, resource alignment, schedule, stakeholders and cost control.* As SDM of Volte Account , leading team of 85 Mindtree resources deployed in various Projects and Programs of Volte, CS Core, Packet core and Testing projects.* Liaise closely with Nokia Management, end customer management to ensure close relationship and responsiveness to customer needs and address issues discussed in Daily, Weekly and Monthly review meetings.* As PM, lead various Projects of Nokia namely Vodafone Qatar Core modernization, Bharti SBC Deployment, SBC Upgrade Project and DR project.

Project Manager

• Oct 2016 - Jul 2018

* Part of one of the world largest CRM Transformation Project for Vodafone India.* Leads various activities in CRM Transformation Project for Vodafone India, one of the largest in the World, and Handled portfolios of Delivery Manager, Partner Engagement, Project Governance, E2E Testing Manager and Demand Manager, Business Change Manager.* Plan, monitor, control and tracking of scheduled activities and ensure timely closure by mitigating hurdles and challenges came across. * Part of one of the world largest CRM Transformation Project for Vodafone India.* Leads various activities in CRM Transformation Project for Vodafone India, one of the largest in the World, and Handled portfolios of Delivery Manager, Partner Engagement, Project Governance, E2E Testing Manager and Demand Manager, Business Change Manager.* Plan, monitor, control and tracking of scheduled activities and ensure timely closure by mitigating hurdles and challenges came across.

Lead Engineer SI

• May 2016 - Oct 2016

* Responsible for End to End project execution of Alepo Products like PCRF, DPI, CRM, OCS, AAA, Wimax etc.* Well versed with Convergent Charging and Billing solution of Alepo.* Successful onsite Deployment and solution implementation of Alepo products like PCRF, DPI, L3 Switch, Load Balancer for Africell in Congo DR and integrated with Protei DPI and Ericsson / Huawei GGSNs.* Successful PoCs of Alepo Solutions with various 3GPP vendors. * Responsible for End to End project execution of Alepo Products like PCRF, DPI, CRM, OCS, AAA, Wimax etc.* Well versed with Convergent Charging and Billing solution of Alepo.* Successful onsite Deployment and solution implementation of Alepo products like PCRF, DPI, L3 Switch, Load Balancer for Africell in Congo DR and integrated with Protei DPI and Ericsson / Huawei GGSNs.* Successful PoCs of Alepo Solutions with various 3GPP vendors.

Senior Solution Integrator

• Apr 2014 - Apr 2016

-> Part of GSC-CA BSS, Ericsson India Global based at Gurgaon, India.-> Provide Solutions of different Installation, Upgrade/Migration or feature implementations.-> Knowledge of Ericsson Nodes – SDP, AIR, VS, MINSAT/ECMS, AF.-> Installtion of VS, AIR & SDP and Integration with other charging system nodes.-> Performed Installation & Migration activites of various charging system nodes in different projects around the World being onsite.-> Responsible for Business configuration change in CS nodes to implement the new Chanrging System features.-> Responsible for SS7 & other Service Configuration change in SDP, AIR & VS during upgrades & testing the same. -> Operation & Maintenance of all Ericsson Charging System nodes.

Solution Integrator

• Apr 2011 - Mar 2014

-> Part of GSC-CA BSS, Ericsson India Global based at Gurgaon, India.-> Provide Solutions of different Installation, Upgrade/Migration or feature implementations.-> Knowledge of Ericsson Nodes – SDP, AIR, VS, MINSAT/ECMS, AF.-> Installtion of VS, AIR & SDP and Integration with other charging system nodes.-> Performed Installation & Migration activites of various charging system nodes in different projects around the World being onsite.-> Responsible for Business configuration change in CS nodes to implement the new Chanrging System features.-> Responsible for SS7 & other Service Configuration change in SDP, AIR & VS during upgrades & testing the same. -> Operation & Maintenance of all Ericsson Charging System nodes.

Engineer-GTS

• Nov 2010 - Apr 2011

* Providing L2 Technical Support to European MVNO Lycatel for its Operation in All Europe.* Worked on Trouble Tickets and performed Configuration changes as per CR/SR on Plintron IN nodes like SCP, SMSC, USSD, VMS, and RRBS. * Providing L2 Technical Support to European MVNO Lycatel for its Operation in All Europe.* Worked on Trouble Tickets and performed Configuration changes as per CR/SR on Plintron IN nodes like SCP, SMSC, USSD, VMS, and RRBS.

Engineer- Intelligent Networks

• Apr 2009 - Nov 2010

* Performed daily IN operations activities like Subscriber Provisioning & Deletion, Offline Adjustment, Refill & Promo attachment, Recharge Voucher Pin Generation & Activation, USSD Configuration and investigate faults and cause related to network problems for Idea Cellular Ltd, Mumbai.* Automation of various IN process. * Performed daily IN operations activities like Subscriber Provisioning & Deletion, Offline Adjustment, Refill & Promo attachment, Recharge Voucher Pin Generation & Activation, USSD Configuration and investigate faults and cause related to network problems for Idea Cellular Ltd, Mumbai.* Automation of various IN process.

Trainee Engineer - Service Delivery

• Sep 2007 - Jul 2008

Key Responsibilities Areas:Handling and monitoring DSL as well as ISDN networks. Installation of LAN, Switches & ADSL Routers.Technical Supervision of fault resolution of complaints regarding Voice as well as Internet connections. Analysis to minimize the complaints of existing and new subscribers and take corrective measures for improvement.Maintaining resolution of more than 90% complaints within 4 Hrs & maintain the fault rate below 3. Key Responsibilities Areas:Handling and monitoring DSL as well as ISDN networks. Installation of LAN, Switches & ADSL Routers.Technical Supervision of fault resolution of complaints regarding Voice as well as Internet connections. Analysis to minimize the complaints of existing and new subscribers and take corrective measures for improvement.Maintaining resolution of more than 90% complaints within 4 Hrs & maintain the fault rate below 3.