Experience

Heat Transfer Sales, LLC

• United States
• Construction
• 1 - 100 Employee

• Order Services and Warehouse Manager

  • Sep 2010 - Present

  Results-driven team leader managing sales order workflows, order fulfillment, purchasing, inventory and ERP software. Proactively identifies enhancements to order management processes. NetSuite troubleshooter. Supports positive commercial HVAC and engineered plumbing equipment customer experience by managing accurate invoicing, continually assessing inventory levels, ensuring accurate order delivery and managing any required order follow-up. Trains new and current employees in the NetSuite software environment.



Property Development

• CFO

  • 2005 - 2010

  Managed all areas of accounting including taxes. Managed all areas of accounting including taxes.



Seagroves Insurance Agency

• Customer Service Representative

  • 1988 - 2005

  Licensed in L&H, P&C, Med Sup, Trained new hires Licensed in L&H, P&C, Med Sup, Trained new hires



Blue Cross NC

• United States
• Insurance
• 700 & Above Employee

• Customer Service Representative

  • 1985 - 1988

  Customer Services Rep, answered coverage questions and help solve coverage issues. I also trained new hires. Customer Services Rep, answered coverage questions and help solve coverage issues. I also trained new hires.