Culture and Engagement Specialist

• Jan 2023 - Present

Experience Ambassador

• Dec 2021 - Jan 2023

Patient Coordinator/Marketing and Social Media Coordinator

• Sep 2014 - Jun 2022

Answer all incoming phone calls, scheduling all new and current patient appointments with nurse injectors and other providers in the office. Educate and answer all questions regarding the patient upcoming treatments. Process payments for products and services in QuickBooks, Transaction Express and Care Credit billing software. Educate and discuss skin care products (SkinMedica, ZO, Elta, Skinade and Jane Iredale) with patients. Meet with and maintain positive relationships with product reps to stay current on all rebates and promotions available. Attend off-site continuing education classes/speaker programs on the plastic surgery/facial aesthetics/injectable industry. Act as a liaison between patients and providers in the office. Show less

Licensed Esthetician

• Jun 2011 - Sep 2014

Facials: Anti-Aging, Acne Management, Brightening, Firming, Corrective and Relaxing. Waxing: Eyebrows, Upper Lip, Chin, Underarm, Legs, Bikini, Brazilian and Back. Other: PCA Clinical Peels, Glycolic and Salicylic Peels, Detox Treatment, Microdermabrasion, Skin Analysis, Extractions, Body Wraps and Body Scrubs, Lash and Brow Tinting and Make-Up Application. • Continuing education in GloMinerals Makeup, Murad Skincare and PCA Skin Certified Professional. Facials: Anti-Aging, Acne Management, Brightening, Firming, Corrective and Relaxing. Waxing: Eyebrows, Upper Lip, Chin, Underarm, Legs, Bikini, Brazilian and Back. Other: PCA Clinical Peels, Glycolic and Salicylic Peels, Detox Treatment, Microdermabrasion, Skin Analysis, Extractions, Body Wraps and Body Scrubs, Lash and Brow Tinting and Make-Up Application. • Continuing education in GloMinerals Makeup, Murad Skincare and PCA Skin Certified Professional.

Administrative Assistant

• Jan 2006 - May 2009

Handled patient relations, addressed billing issues with patients and scheduled appointments. Coordinated insurance coverage working as a liaison between patients and insurance companies. Composed written correspondence to patients and doctors. Responsible for patient charts and contracts and worked with patients to understand fees. Handled patient relations, addressed billing issues with patients and scheduled appointments. Coordinated insurance coverage working as a liaison between patients and insurance companies. Composed written correspondence to patients and doctors. Responsible for patient charts and contracts and worked with patients to understand fees.

Customer Relations

• Jun 2002 - Jun 2004

Greeted guests, handled guest relations, assisted guests at the golf center and on the golf course. Served food and beverage items to guests. Established and maintained positive relationships with guests to promote the golf course. Greeted guests, handled guest relations, assisted guests at the golf center and on the golf course. Served food and beverage items to guests. Established and maintained positive relationships with guests to promote the golf course.

Media Intern

• Jun 2002 - Aug 2002

Organized the baseball and hockey video library. Logged hours of baseball and hockey footage. Assisted editors when needed. Organized the baseball and hockey video library. Logged hours of baseball and hockey footage. Assisted editors when needed.