Manager | Psychologist

• Jul 2022 - Present

Bendelta exists to help organisations and their people realise more of their human potential. As psychologists, strategists and thought-leaders, we partner with our clients to deliver a range of solutions, including bespoke leadership development programmes, focused executive coaching programmes for senior leaders, organisational change and organisational development initiatives, and a range of learning and development solutions.

Senior Consultant

• Jan 2019 - Jun 2022

Consultant

• Jun 2016 - Dec 2018

Provisional Psychologist | Professional Placement

• Mar 2016 - Jun 2016

Content Development and Resilience Training | Professional Placement

• Jan 2016 - Apr 2016

Resilience Research and Training Systems is an occupational resilience research team located within Macquarie University, Sydney, Australia. The role of our team is to conduct research about how organisations can promote employee psychological resilience and develop evidence-based resilience training. Occupational resilience is the capacity to maintain peak performance even in the face of workplace stressors and set-backs. For more info, visit: http://www.occupationalresilience.com.au/ My role involved the co-development and delivery of an evidence-based resilience training program for postgraduate students (Masters of Organisational Psychology students at Macquarie University, and postdoctoral students from UNSW Business School). This included: • Conducting interviews with current students to understand key challenges; • Development of training modules; • Development of supplementary online resources (pre-course activities and video content); • Delivery and facilitation of workshops. Show less

People and Insights Psychological Services Administrator (Contractor)

• Jun 2015 - Apr 2016

Chandler Macleod is Australasia’s leading provider of integrated human resources services, products and technologies to organisations and individuals. We plan, source, assess, develop and manage talent to help our clients, candidates and employees to unleash their potential. As a contractor, my roles involved several selection and assessment activities, including: • Assisting with Chandler Macleod's Leadership Capability Assessment for Development project by editing and proofing computer-generated psychometric reports (using a combination of Saville personality and aptitude assessments) to ensure that feedback appropriately represented candidates' abilities; • Conducting telephone interviews and reference checks for several large public sector recruitment drives; • Conducting behavioural interviews as part of the Australian Taxation Office Graduate Program assessment centres. Show less

Assessor | Professional Placement

• Aug 2015 - Mar 2016

The Assessment Services Unit oversees all psychometric testing activities for TfNSW and related businesses (Including Sydney Trains). Main roles included: • Competency mapping of existing behavioural indicators to the NSW Public Sector Capability Framework; • Independently assessing candidates in Assessment Centres (ACs), including report writing; • Designing Assessment Centre (AC) activities for a range of roles and campaign sizes; • Piloting and providing feedback on new material prior to use in ACs. Show less

User Experience Provisional Psychologist | Professional Placement

• Nov 2015 - Feb 2016

As part of the UX team at Sitback, my role included: • Creating a range of persona stories for different clients/campaigns; • Designing prototype designs of proposed changes to a client's website to demonstrate personalisation options; • Reporting qualitative data for stakeholder discovery reports; • Assisting in preparation of materials (e.g. sketches) for stakeholder workshops; • Collating stakeholder feedback and presenting in reports; • Writing white paper articles and 'UX Tips' for Sitback's blog to demonstrate links between cognitive psychology and UX; • Assisting development of an on-boarding package for new members of the UX team. Software used: OmniGraffle, Axure Show less

People and Culture Assistant | Professional Placement

• Jun 2015 - Aug 2015

The People and Culture division takes care of all Human Resources needs for Kennards Hire's 150+ branches across Australia and New Zealand. As part of my placement, my responsibilities included: Recruitment: • Short-listing applicants across multiple levels of the organisation based on desired core competencies and organisation fit, achieved through resume screening and telephone interviewing; • Reviewing and refining aspects of the recruitment process, including re-writing structured interview questions, assessing the use of psychometric testing, and editing job adverts; • Involvement in the preparation and running of group interviews, followed by providing feedback to hiring managers about applicants' suitability during the selection phase. Learning and Development: • Researching suitable public courses for the development of various employee levels; • Compiling information in preparation for the development of in-house training courses. Employee Engagement: • Compiling employee engagement reports for individual branch and area managers. Show less

Sales Representative

• Aug 2013 - Jan 2015

• Represented energy retailer, ActewAGL, promoting latest offers and acquiring sales through arranging new contracts; • Actively contributed to the team effort of achieving daily and weekly sales targets; • Delivered tailored advice to customers depending on their circumstances, whilst providing a high level of customer service; • Retained customers who had recently changed retailer, and re-contracted existing customers; • Independently resolved concerns and conflicts of dissatisfied customers, and escalated serious issues to members of senior management when necessary. Show less

Theatre Support Assistant

• Aug 2009 - Aug 2010