Experience

Regional Center of the East Bay

• United States
• Individual and Family Services
• 200 - 300 Employee

• Case Manager II

  • Sep 2022 - Present



San Rafael Healthcare and Wellness Center

• Activities Director

  • Apr 2021 - Sep 2022



SOLANO ADULT DAY HEALTH CARE CENTER

• United States
• Hospitals and Health Care

• Activities Director

  • Nov 2020 - Mar 2021



Apartment Management Consultants LLC

• United States
• Real Estate
• 300 - 400 Employee

• Community Manager ROCKWELL MANOR APTS

  • Apr 2020 - Oct 2020

  Fairfield, California, United States Administer daily operations for Hud/Tax Credit site of 64 unit complex. Assisted residents with housing compliance recertifications and interims for HUD compliance. Alongside, implemented team building and resident relation events in conjunction with conflict resolution.



Le Petit Nursery & Preschool

• Teacher

  • Oct 2019 - Apr 2020

  Napa Ca



Selfemployed

• Caregiver

  • Oct 2016 - Oct 2019

  Vallejo Responsible for the daily care of an elder patient. Job duties include but not limited to: Budgeting, time management, proactive solutions management and multitasking.



Enterprise Mobility

• United States
• Travel Arrangements
• 700 & Above Employee

• Account Manager

  • Jul 2016 - Feb 2017

  San Ramon Responsible for all Uber and Enterprise accounts Raised & Maintained Exceptional Customer Services amongst Uber Drivers and Customers Decreased Bad Debt by 50%

• Administrative Assistant

  • Jul 2015 - Jul 2016

  San Ramon Processed contracts for Vehicle Registration Lead liaison between various dealerships and the vehicle acquisition department Organized Computerized filing system for Vehicle Titles and registration



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Management Trainee

  • Oct 2013 - Jul 2015

  Vallejo Assisted in coaching, training, managing and developing employees Increased customer loyalty by providing legendary customer service Responsible for minimizing/identifying fraudulent transactions Achieved and sustained a high level of customer service satisfaction Increased Customer Service Score by 10% Accountable for increasing operating profits and decreasing branch expenses Managed accounts receivables/defaulted accounts, ensure customers were up to date with deposits… Show more Assisted in coaching, training, managing and developing employees Increased customer loyalty by providing legendary customer service Responsible for minimizing/identifying fraudulent transactions Achieved and sustained a high level of customer service satisfaction Increased Customer Service Score by 10% Accountable for increasing operating profits and decreasing branch expenses Managed accounts receivables/defaulted accounts, ensure customers were up to date with deposits and tracking daily sales numbers Successfully landed two small business accounts by marketing Proficient in Cash Handling and Balancing the cash box Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • May 2008 - Oct 2013

  Vallejo , Ca. Responsible for overseeing daily operations of Café Opening, closing the Café and cashier responsibilities Assist with customer orders, address and resolve concerns to ensure customer satisfaction Shipping, receiving, and processing of new inventory. Restock and maintain inventory