Development Manager

• Aug 2022 - Present

Senior Event Coordinator

• Aug 2021 - Aug 2022

Regional Relationship Coordinator

• Jul 2019 - Feb 2022

• Serve as the lead event coordinator for 7 of Head for the Cure’s 20+ markets across the country raising over half a million dollars for brain cancer research and programs via grassroots fundraising initiatives.• Responsible for 9 email and social media campaigns from the creation of content to publication of content.• Identify, cultivate, and secure corporate sponsorships in each market from $250 -$10,000. • Inspire, recruit, and support local volunteer planning committees.

Event Sales Manager

• Oct 2018 - Jul 2019

• Represent our company, with a comprehensive understanding of our offerings • Generate leads, and build and nurture client relationships • Plan and execute client meetings from start to finish • Represent our company, with a comprehensive understanding of our offerings • Generate leads, and build and nurture client relationships • Plan and execute client meetings from start to finish

Team Lead

• Nov 2017 - Oct 2018

• Continuous development and implementation of practical improvement processes • Identify issues in multiple teams and provide ongoin support to all the team members according to operating standards • Monitor calls, chats and emails of representatives to ensure our members are addressing customers' complaints as per set protocols • Continuous development and implementation of practical improvement processes • Identify issues in multiple teams and provide ongoin support to all the team members according to operating standards • Monitor calls, chats and emails of representatives to ensure our members are addressing customers' complaints as per set protocols

Customer Service Representative

• Feb 2016 - Feb 2017

• Provide accurate and appropriate information to others through phone calls, emails, and messaging • Conducted training on computer programs to new hires • Developed several effective new training lessons • Provide accurate and appropriate information to others through phone calls, emails, and messaging • Conducted training on computer programs to new hires • Developed several effective new training lessons

Rooms Intern

• May 2015 - Aug 2015

• Rotated as a Housekeeping Supervisor, Front Desk Attendant, and Human Resources Assistant • Gained knowledge on hotel operations and human resources • Knowledge of running a diverse team, interview preparation and selection process • Rotated as a Housekeeping Supervisor, Front Desk Attendant, and Human Resources Assistant • Gained knowledge on hotel operations and human resources • Knowledge of running a diverse team, interview preparation and selection process

Barista

• Jun 2014 - Jan 2015

• Understanding of menu, ingredients, and bakery processes • Was able to multi-task between customers needs • Communicated effectively between customers and back-of-house • Understanding of menu, ingredients, and bakery processes • Was able to multi-task between customers needs • Communicated effectively between customers and back-of-house

Sales Associate

• Nov 2011 - Jan 2015

• Providing enthusiastic customer service • Working as a team member to make sales • Providing enthusiastic customer service • Working as a team member to make sales