Experience

Madico, Inc.

• United States
• Plastics Manufacturing
• 100 - 200 Employee

• Human Resources Generalist

  • Jan 2023 - Present

  In the Human Resources Generalist Role, my successes include: - Provided recommendations through full cycle recruiting including job posting, candidate screening, interview coordination and background/drug prescreening requirements. - Revitalized HR onboarding program for multiple locations, hiring, swag, Applicant Tracking System and I-9 management with 100% positive response. - Increased employee engagement with positive interactions at all employee levels by… Show more In the Human Resources Generalist Role, my successes include: - Provided recommendations through full cycle recruiting including job posting, candidate screening, interview coordination and background/drug prescreening requirements. - Revitalized HR onboarding program for multiple locations, hiring, swag, Applicant Tracking System and I-9 management with 100% positive response. - Increased employee engagement with positive interactions at all employee levels by organizing events to build relationships, improve morale, encourage participation. - Created Candidate Evaluation form, payroll schedule list, new hire fill sheet, questions for job posting and phone screening questions to improve the employee experience and select the right candidate. - Directed management and employees with benefits, time, ADP, policy/procedures, and HR related inquiries. - Processed employee status changes, Workers' Compensation claims, employment verification forms and leave requests.

• Seasonal HR Coordinator

  • Nov 2022 - Jan 2023



Ceridian

• United States
• Software Development
• 700 & Above Employee

• Benefits Specialist lll

  • Feb 2020 - Jul 2022

  As a Benefits Specialist with 7+ years experience (in HR & Benefits role), my highlights include: - Delivering ongoing communication, collaboration and support for all benefits inquiries while maintaining service deliverables for 5.6k employees and 7 primary clients. - Updating Smartsheet, Knowledge Base and Standard Operating Procedures (SOPs) to centralize issues, while identifying 10 client missing gaps and lessons learned per quarter. - Troubleshooting simple to… Show more As a Benefits Specialist with 7+ years experience (in HR & Benefits role), my highlights include: - Delivering ongoing communication, collaboration and support for all benefits inquiries while maintaining service deliverables for 5.6k employees and 7 primary clients. - Updating Smartsheet, Knowledge Base and Standard Operating Procedures (SOPs) to centralize issues, while identifying 10 client missing gaps and lessons learned per quarter. - Troubleshooting simple to complex benefits issues such as identifying restrictions, enrollment selection, participant plan definition, file, workflow, and option eligibility issues with a first-time resolution rate of 90%. - Optimizing efficiency and customer experience by resolved benefits inquiries related to surcharges, life calculations, dependent and beneficiary, enrollments, and adjustments and assisting with technical navigation 90% of time without escalation.

• HR People & Culture Coordinator

  • Nov 2010 - Feb 2020

  As an established highly versatile HR expert administering confidential front-line support, education, and training for 7k+ Ceridian employees across US and Canada, my highlights include: - Researching all payroll, tax, benefits, performance, vacation, policies, and HR-related issues, responding within 24 hours. - Teaming with all levels of organization (i.e. HR business partner, managers, payroll, and benefits) to resolve escalations within 1-2 business days 90% of time… Show more As an established highly versatile HR expert administering confidential front-line support, education, and training for 7k+ Ceridian employees across US and Canada, my highlights include: - Researching all payroll, tax, benefits, performance, vacation, policies, and HR-related issues, responding within 24 hours. - Teaming with all levels of organization (i.e. HR business partner, managers, payroll, and benefits) to resolve escalations within 1-2 business days 90% of time. - Developing a process for 20+ fraudulent job inquiries and providing feedback to improve processes for separation guide, knowledge base, employment verification form and career pathing website. - Mentoring and training of 100+ individuals/ 9+ groups to build technical acumen and improve communication, trust and engagement while assisting in addressing skill deficiencies job performance. - Improving employee engagement by 30% with employee relations matters involving harassment, discrimination, and ethical behavior by facilitating initial intake process, documenting details, and referring to HR business partner for resolution. - Steering project to transition 100+ employees impacted by divestiture; managed offer letters, acceptance forms, and I-9s with 100% success rate.

• Interim Talent Acquisition Coordinator

  • Aug 2017 - Feb 2018

  As an Interim Talent Acquisition Coordinator with 2+ years Talent Acquisition experience, my highlights include: - Streamlining 100% talent acquisition and campus recruitment programs through event coordination and promotion while serving as HR Generalist. - Transforming University applicant process by providing high-quality experience and personalized interaction with 500+ prospective candidates through attending University of South Florida job fairs, reviewing resumes and… Show more As an Interim Talent Acquisition Coordinator with 2+ years Talent Acquisition experience, my highlights include: - Streamlining 100% talent acquisition and campus recruitment programs through event coordination and promotion while serving as HR Generalist. - Transforming University applicant process by providing high-quality experience and personalized interaction with 500+ prospective candidates through attending University of South Florida job fairs, reviewing resumes and narrowing candidate pools. - Designing University Contact info, University Events and TA Events calendar spreadsheets to increase Universities student attendance and return on investment by 425%. - Partnering with Talent Acquisition team by posting jobs on 7 University websites and coordinated phone, video, and onsite interviews for recruiters.



Manpower Staffing

• China
• Human Resources
• 400 - 500 Employee

• Human Resources Generalist

  • Oct 2007 - Sep 2009

  As a HR Generalist with 12+ years total experience, my highlights at Manpower include: -Handling all HR, payroll, and time away from work related inquires for 100+ associates daily. -Leading new hire onboarding, background checks, facility tours and time clock training for 15-20 associates bi-weekly. - Advising 29 operations managers and supervisors on up-to-date attendance status, schedule changes and assignment ends for Manpower's 500-600 onsite associates. -… Show more As a HR Generalist with 12+ years total experience, my highlights at Manpower include: -Handling all HR, payroll, and time away from work related inquires for 100+ associates daily. -Leading new hire onboarding, background checks, facility tours and time clock training for 15-20 associates bi-weekly. - Advising 29 operations managers and supervisors on up-to-date attendance status, schedule changes and assignment ends for Manpower's 500-600 onsite associates. - Tracking candidate backfill, cancellations, fill rate, and job orders recruiting pipeline for Manpower office staff and reviewing candidate resumes against position requirements to forward to appropriate manager to interview. - Enforcing facility, conduct, dress code and attendance guidelines by performing disciplinary functions including assignment ends and performance improvement plans daily. - Updating employee file maintenance, Workers' Compensation claims and FMLA intake within 2 hours of incident. Show less As a HR Generalist with 12+ years total experience, my highlights at Manpower include: -Handling all HR, payroll, and time away from work related inquires for 100+ associates daily. -Leading new hire onboarding, background checks, facility tours and time clock training for 15-20 associates bi-weekly. - Advising 29 operations managers and supervisors on up-to-date attendance status, schedule changes and assignment ends for Manpower's 500-600 onsite associates. -… Show more As a HR Generalist with 12+ years total experience, my highlights at Manpower include: -Handling all HR, payroll, and time away from work related inquires for 100+ associates daily. -Leading new hire onboarding, background checks, facility tours and time clock training for 15-20 associates bi-weekly. - Advising 29 operations managers and supervisors on up-to-date attendance status, schedule changes and assignment ends for Manpower's 500-600 onsite associates. - Tracking candidate backfill, cancellations, fill rate, and job orders recruiting pipeline for Manpower office staff and reviewing candidate resumes against position requirements to forward to appropriate manager to interview. - Enforcing facility, conduct, dress code and attendance guidelines by performing disciplinary functions including assignment ends and performance improvement plans daily. - Updating employee file maintenance, Workers' Compensation claims and FMLA intake within 2 hours of incident. Show less