Experience

Agricorp

• Canada
• Insurance
• 200 - 300 Employee

• Customer Care Representative

  • Apr 2019 - Present

  Guelph

• Associate Customer Care Representative

  • Apr 2018 - Apr 2019

  Guelph, Ontario, Canada



Agriculture, Food and Rural Affairs | Agriculture, Alimentation et Affaires rurales

• Canada
• Government Administration
• 200 - 300 Employee

• Data Entry & Processing Clerk

  • Dec 2017 - Apr 2018



Camis Inc

• Canada
• Information Technology & Services
• 100 - 200 Employee

• Reservation Agent

  • Jan 2016 - Sep 2017

  Guelph, ON



Food Banks Canada | Banques alimentaires Canada

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Research Assistant

  • Sep 2015 - Oct 2015

  Toronto, Canada Area ● Project: Capacity Survey 2015 ● Survey drafting and creation online ● Sending communications to the network, i.e. newsletters using a web-based program ● Data collection via online and via telephone or fax; ● Follow-up one-on-one phone calls with survey participants and answering inquiries ● Data entry, processing, analysis and interpretation

• Administrative Assistant

  • Mar 2015 - Sep 2015

  Toronto, Canada Area ● Reception, including: answering incoming calls (inquiries, call transfers, etc.), greeting guests ● Supporting the Development, Research and Advocacy, Communications, and Administration departments ● Supporting of requests of staff as assigned (i.e. development of correspondence, finalizing letters, printing and organizing meeting packages, staff travel, external meeting logistics, ordering food for seminars/workshops/meetings, clerical, data entry and processing, research, etc.) ●… Show more ● Reception, including: answering incoming calls (inquiries, call transfers, etc.), greeting guests ● Supporting the Development, Research and Advocacy, Communications, and Administration departments ● Supporting of requests of staff as assigned (i.e. development of correspondence, finalizing letters, printing and organizing meeting packages, staff travel, external meeting logistics, ordering food for seminars/workshops/meetings, clerical, data entry and processing, research, etc.) ● Ordering supplies and maintaining supply levels ● General technology support, and maintenance of machines ● Keeping records of finances including purchases and other company expenses ● Assistance with the Safe Food Handling Program E-learning Course, i.e. managing inventory of physical materials, fulfilling orders, answering inquiries and creating certificates/letters for those that have completed the course ● Assistance with identifying fixes required for the Safe Food Handling Program E-learning Course to improve students’ experiences while taking the course ● Assistance with the Taking Flight Conference 2015



University of Guelph

• Canada
• Higher Education
• 700 & Above Employee

• Undergraduate Research Assistant

  • Apr 2014 - Dec 2014

  Guelph, Ontario ● Project: Farmers’ Market Certification Program Evaluation ● Researched databases for current literature on farmers’ markets ● Drafted and edited questionnaires for data collection at farmers’ markets ● Collected survey data at busy farmers’ markets ● Data analyses using statistical software and spreadsheets (IBM SPSS and Microsoft Excel) ● Summarized results and wrote reports, and created graphs and charts ● Presented results and my reports to my supervisor