Experience

West Bergen Mental Healthcare

• United States
• Mental Health Care
• 1 - 100 Employee

• Clinical Case Manager

  • Sep 2023 - Present

  Ridgewood, NJ

• Residential Counselor

  • Oct 2011 - Present

  Ridgewood, NJ Supervise and document consumers' self-administration of medication in residential facilities. Provide supportive counseling and crisis intervention when needed. Transport and accompany consumers to medical and psychiatric appointments as well as community outings. Demonstrate versatility by becoming familiar with the responsibilities of all residential staff at six locations with different levels of supervision and adult consumer populations.



Resources for Human Development

• United States
• Non-profit Organizations
• 700 & Above Employee

• Clinical Case Manager/Community Support Specialist

  • Aug 2015 - Jul 2019

  Woodland Park, NJ Case managed consumers with both a mental illness and substance abuse diagnosis as part of SALT (Supported Adult Living Team) program. Facilitated linkages to community resources and support consumers in transition from hospital setting to independent living in the community. Provided crisis intervention as necessary.



Advance Housing, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Community Integration Counselor

  • Jun 2015 - May 2016

  Teterboro, New Jersey Supervised consumers’ self-administration of medication in their homes. Provided supportive counseling and crisis intervention. Guided and assisted residents with activities of daily living. Documented interactions in shift logs and bill for services provided.



Boopsie, Inc.

• United States

• Account Executive/Sales Operations

  • Dec 2014 - Jul 2015

  Sunnyvale, CA Optimized prospecting and lead generation processes for rapidly growing mobile app startup. Provided original content to assist in marketing efforts. Utilized SalesForce customer relationship software to document interactions, monitor progress of business opportunities, and manage sales pipeline.



Comprehensive Behavioral Healthcare, Inc.

• United States
• Medical Practices
• 1 - 100 Employee

• Case Manager

  • Sep 2014 - Dec 2014

  Hackensack, NJ Case managed chronic mentally ill, homeless adult consumers as part of PATH (Projects for Assistance in Transitioning from Homelessness) program. Facilitated linkages to community resources and assisted in finding short and long-term housing. Provided crisis intervention as necessary.



Beltech, Inc.

• Canada
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Business Analyst

  • Sep 2012 - Mar 2014

  West Jordan, UT Served as a New York-based contractor for Towers Watson subsidiary Liazon Corporation, one of the foremost competitors among mid-market private benefits exchanges. Coordinated fulfillment of client needs with major carriers such as Aetna, Blue Cross Blue Shield, United Healthcare, Guardian, Delta Dental, and Independent Health. Collaborated closely with client service, new client implementation, and offshore software configuration teams to help bridge the gap between the technical and… Show more Served as a New York-based contractor for Towers Watson subsidiary Liazon Corporation, one of the foremost competitors among mid-market private benefits exchanges. Coordinated fulfillment of client needs with major carriers such as Aetna, Blue Cross Blue Shield, United Healthcare, Guardian, Delta Dental, and Independent Health. Collaborated closely with client service, new client implementation, and offshore software configuration teams to help bridge the gap between the technical and business-related aspects of the Electronic Data Interchange process. Created and maintained over twenty carrier file feeds using 834 Clearinghouse software. Applied SQL computer language knowledge to create queries for enrollment and billing files, troubleshoot any file feed issues. Utilized Microsoft Dynamics case management software to document progress of projects and facilitate interdepartmental communication. Show less