Julia Benkendorf

Customer Service Representative at Henry Crown Sports Pavilion
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area
Languages
  • Spanish Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2023 - Present

    • United States
    • Retail Apparel and Fashion
    • 300 - 400 Employee
    • Retail Sales Associate
      • Jun 2023 - Present

      Assists and engages with clients throughout the buying process, recommends merchandise and outfit styling, organizes and replenishes storeroom floor and facilitates transactions via an online register software. Processes and packages in-store pickup and ship-to-home orders. Responsible for aiding store in reaching daily sales and customer retention goals. Assists and engages with clients throughout the buying process, recommends merchandise and outfit styling, organizes and replenishes storeroom floor and facilitates transactions via an online register software. Processes and packages in-store pickup and ship-to-home orders. Responsible for aiding store in reaching daily sales and customer retention goals.

    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Arts & Entertainment Reporter
      • Apr 2023 - Present

  • Northwestern Club Swim Team
    • Evanston, Illinois, United States
    • Dryland Coordinator
      • Mar 2023 - Present

      Plans weekly workouts and club engagement opportunities for over 130 club members. Leads fitness classes spanning multiple genres, including yoga, weight training, Zumba and more. Creates and distributes promotional content for dryland practices to members. Works closely with 13-person executive board and university administration to lead social and charity events. Plans weekly workouts and club engagement opportunities for over 130 club members. Leads fitness classes spanning multiple genres, including yoga, weight training, Zumba and more. Creates and distributes promotional content for dryland practices to members. Works closely with 13-person executive board and university administration to lead social and charity events.

  • Her Campus at Northwestern
    • Evanston, Illinois, United States
    • Reporter & Co-Recruitment Chair
      • Jan 2023 - Present

      Researches, writes and edits content spanning topics such as live music, arts and culture and personal wellness. Utilizes SEO best practices in drafting articles for publication. Collaborates with the greater Her Campus network of over 400 campus chapters and the national board. Researches, writes and edits content spanning topics such as live music, arts and culture and personal wellness. Utilizes SEO best practices in drafting articles for publication. Collaborates with the greater Her Campus network of over 400 campus chapters and the national board.

  • Independent
    • Greater Chicago Area
    • Independent Ecommerce Shop Owner
      • Jun 2023 - Sep 2023

      Sources, refurbishes and resells vintage clothing, jewelry, accessories and home decor through an independent e-commerce website. Sets weekly and monthly sales goals while managing buying expenses and calculating profit margins. Researches and explores the vintage and resale physical and e-commerce markets to gauge consumer interest and selling strategy. Packages and ships orders daily across the United States. Builds and maintains relationships with customers, prioritizing providing a human and joyful shopping experience. Show less

  • Rolling Green Country Club
    • Arlington Heights, Illinois, United States
    • Lifeguard & Swim Instructor
      • Jun 2021 - Sep 2022

      Worked 7 days/week during summer seasons and balanced a part-time job with classes and co-curricular obligations during the school year. Planned and taught weekly swim lessons and camp programming for students ranging from age 4-10. Communicated effectively with patrons to enhance overall member experience. Enforced safety procedures and upheld club customer service. Responsible for opening and closing the pool area before and after shifts. Worked 7 days/week during summer seasons and balanced a part-time job with classes and co-curricular obligations during the school year. Planned and taught weekly swim lessons and camp programming for students ranging from age 4-10. Communicated effectively with patrons to enhance overall member experience. Enforced safety procedures and upheld club customer service. Responsible for opening and closing the pool area before and after shifts.

Education

  • Northwestern University
    Bachelor of Science - BS, Journalism
    2022 - 2026
  • Saint Viator High School
    High School Diploma, 4.44 Weighted GPA
    2018 - 2022

Community

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