Consultant

• Oct 2022 - Present

Associate Consultant

• Sep 2021 - Oct 2022

- Conduct interviews to assess readiness for change and gather feedback on the new processes - Designed communications plan and timeline to operationalize the new processes and support the roll out across an organization - Worked closely with key stakeholders to review and map their current processes and elicit pain points and business requirements - Present ideas and recommendations to large audiences and senior stakeholders.

Academic Registry Associate

• May 2019 - Dec 2020

- Collaborated with team members to product and present key information at multiple orientation sessions to welcome hundreds of incoming students to Trinity College Dublin - Built and optimized excel spreadsheets to analyze study abroad student information for over one thousand incoming and outgoing students; trained team members on excel sheets - Orchestrated exchange allocation process for over three hundred outgoing students, maximized student satisfaction through selection process… Show more - Collaborated with team members to product and present key information at multiple orientation sessions to welcome hundreds of incoming students to Trinity College Dublin - Built and optimized excel spreadsheets to analyze study abroad student information for over one thousand incoming and outgoing students; trained team members on excel sheets - Orchestrated exchange allocation process for over three hundred outgoing students, maximized student satisfaction through selection process, streamlined application form - developed and implemented new application processes for over 500 incoming Erasmus students leading to a reduction of late applications from above 50 to zero, managed the full application life cycle adhering to all relevant University and internal deadlines - Initiated frequent meetings with key University stakeholders to develop and strengthen relationships between the study abroad team and wider University. Show less - Collaborated with team members to product and present key information at multiple orientation sessions to welcome hundreds of incoming students to Trinity College Dublin - Built and optimized excel spreadsheets to analyze study abroad student information for over one thousand incoming and outgoing students; trained team members on excel sheets - Orchestrated exchange allocation process for over three hundred outgoing students, maximized student satisfaction through selection process… Show more - Collaborated with team members to product and present key information at multiple orientation sessions to welcome hundreds of incoming students to Trinity College Dublin - Built and optimized excel spreadsheets to analyze study abroad student information for over one thousand incoming and outgoing students; trained team members on excel sheets - Orchestrated exchange allocation process for over three hundred outgoing students, maximized student satisfaction through selection process, streamlined application form - developed and implemented new application processes for over 500 incoming Erasmus students leading to a reduction of late applications from above 50 to zero, managed the full application life cycle adhering to all relevant University and internal deadlines - Initiated frequent meetings with key University stakeholders to develop and strengthen relationships between the study abroad team and wider University. Show less

Legal Assistant

• May 2013 - Apr 2019

- Formalized required documents for property transfer according to a client's estate plan within allocated time frames for upwards of twenty clients per week; reduced instances of late fees - Partnered with senior staff members contributing to the success and timeliness of client appointments by prioritizing and completing various administrative and research tasks - communicated with clients and government offices to request information and collaboratively solve problems related to… Show more - Formalized required documents for property transfer according to a client's estate plan within allocated time frames for upwards of twenty clients per week; reduced instances of late fees - Partnered with senior staff members contributing to the success and timeliness of client appointments by prioritizing and completing various administrative and research tasks - communicated with clients and government offices to request information and collaboratively solve problems related to property transfers; resolved complex transfer issues Show less - Formalized required documents for property transfer according to a client's estate plan within allocated time frames for upwards of twenty clients per week; reduced instances of late fees - Partnered with senior staff members contributing to the success and timeliness of client appointments by prioritizing and completing various administrative and research tasks - communicated with clients and government offices to request information and collaboratively solve problems related to… Show more - Formalized required documents for property transfer according to a client's estate plan within allocated time frames for upwards of twenty clients per week; reduced instances of late fees - Partnered with senior staff members contributing to the success and timeliness of client appointments by prioritizing and completing various administrative and research tasks - communicated with clients and government offices to request information and collaboratively solve problems related to property transfers; resolved complex transfer issues Show less