Mariana Benjamin

Community Manager at Codecademy
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta, Georgia, United States, GE
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • French Professional working proficiency
Skills

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Bio

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5.0

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Melinda Johnson

Mariana is one of the most creative people that I've had the pleasure to work with and learn from. She picks up new skills quickly and faces challenges without hesitation. No matter how complex a project is, she is always organized, attentive to details, and dedicated to maintaining a high standard of excellence. Some of Mariana's accomplishments include: - Building and implementing the Super User program for the Microsoft Power BI community - Photography for blog posts and announcements - Management of the Microsoft Power BI community She adds positive energy to the team, she's dependable and would always go above and beyond for the success of the project. Anyone interested in adding someone exceptional to their team should consider Mariana.

Fred Walters

Mariana has shown to be an exceptional community manager and I have enjoyed working with her, and hope to continue to work with her in the future. She bring a vast amount of community experience from major Fortune 100 companies, and with that brings great ideas!

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Credentials

  • The Fundamentals of Digital Marketing
    Digital Marketing Google Certification
    Aug, 2019
    - Nov, 2024
  • Community Manager Certification
    Word of Mouth Marketing Association
    Oct, 2013
    - Nov, 2024
  • Small Business Specialist
    AT&T
    Nov, 2012
    - Nov, 2024

Experience

  • Codecademy
    • United States
    • E-Learning Providers
    • 200 - 300 Employee
    • Community Manager
      • Oct 2021 - Present

      Created engaging experiences such as live streams and code challenges to increase participation, connection, and brand affinity. Worked closely with marketing, customer support, and product teams to deliver a high-quality e-learning experience. Implemented clear goals to drive customer retention and improve learner success metrics. Developed community programs across multiple channels to create a supportive, knowledge-building environment. Hosted live events to foster customer relationships and promote brand awareness. Led community strategy that met learners at various points in their coding journeys and provided tailored support. Show less

  • Lady Geeks of Atlanta, Inc.
    • United States
    • Civic and Social Organizations
    • Founder/Community Manager
      • Feb 2015 - Present

      Created the organizational mission statement for a non-profit through collaborative efforts and review. Developed documentation for official processes such as event organizer selection, moderator selection, and codes of conduct. Planned and executed in-person and virtual social events in the Atlanta area. Scheduled regular board meetings to discuss daily operations and monitor the health of the community. Created the organizational mission statement for a non-profit through collaborative efforts and review. Developed documentation for official processes such as event organizer selection, moderator selection, and codes of conduct. Planned and executed in-person and virtual social events in the Atlanta area. Scheduled regular board meetings to discuss daily operations and monitor the health of the community.

  • The Wimbish House / Atlanta Woman’s Club
    • 1 - 100 Employee
    • Social Media Manager and Digital Strategist
      • Jan 2019 - Jun 2021

      Managed administrative logistics for events, including contract signing, fee collection, and promotions. Implemented marketing strategies that doubled the number of inquiries and reduced costs. Revamped website to improve accessibility, SEO optimization, and responsive design. Built strong relationships with local vendors to ensure best pricing and product quality. Managed administrative logistics for events, including contract signing, fee collection, and promotions. Implemented marketing strategies that doubled the number of inquiries and reduced costs. Revamped website to improve accessibility, SEO optimization, and responsive design. Built strong relationships with local vendors to ensure best pricing and product quality.

  • Commerce Pundit
    • United States
    • Advertising Services
    • 200 - 300 Employee
    • Content Writer
      • Aug 2019 - Nov 2019

      Authored and edited high-quality content for client marketing campaigns under deadline pressure with exciting, captivating, and authentic approach. Evaluated project requirements and content standards for each project in order to produce copy in line with creative structure. Adapted writing style to fit clients' various brands and styles. Authored and edited high-quality content for client marketing campaigns under deadline pressure with exciting, captivating, and authentic approach. Evaluated project requirements and content standards for each project in order to produce copy in line with creative structure. Adapted writing style to fit clients' various brands and styles.

  • iTalent Digital
    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Sr. Community Manager
      • Oct 2017 - Jul 2018

      Established and documented Community Management processes to foster a peer-to-peer environment that showcases Power BI and data analytics. Created and implemented a super-user program as part of overall gamification strategy to encourage top contributors and drive key metrics, including solution rate and time to response. Moderated frequent contests in compliance with brand guidelines as part of gamification strategy to promote brand loyalty and showcase the product. Cross-promoted community content across social channels to amplify reach. Analyzed and reported on key metrics to measure the health of the community and establish a baseline for future efforts. Show less

  • AT&T
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Community Manager
      • Aug 2013 - Sep 2017

      Community Manager responsibilities include managing the AT&T Community Forums, interacting with community members, and maintaining community content. I also started a weekly blog series to increase user engagement.I pitched a monthly photo contest to increase site traffic and return visitors. I also created video tutorials that were to be posted weekly to help users navigate the community.

    • Retail Sales Consultant
      • Apr 2012 - Jul 2013

      I was responsible for sales and service of wireless and wireline products provided by AT&T. I managed the store during select hours. I was a bilingual representative in a Hispanic-Intense-Traffic store.

  • Weddingbee
    • Featured Writer/Online Contributor
      • 2011 - 2015

      I was chosen from a competitive applicant pool to serve as a featured blogger for the popular, wedding-focused web site Weddingbee. I was chosen from a competitive applicant pool to serve as a featured blogger for the popular, wedding-focused web site Weddingbee.

  • Animal Hospital of Sandy Springs
    • Veterinary Assistant
      • 2007 - 2012

      I managed confidential patient records. I tracked sales and organized files. I maintained the appointment schedule and regularly checked the company's e-mails and faxes. I managed confidential patient records. I tracked sales and organized files. I maintained the appointment schedule and regularly checked the company's e-mails and faxes.

Education

  • Ashford University
    Bachelor's Degree, Marketing
    2013 - 2015
  • Georgia State University
    Bachelor of Business Administration (B.B.A.), Marketing
    2009 - 2013
  • Berry College
    Biology with a focus in Veterinary Medicine
    2007 - 2009

Community

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