Experience

Elementary Teachers' Federation of Ontario

• Canada
• Education Administration Programs
• 100 - 200 Employee

• Manager Event Services

  • Jun 2022 - Present

  • Managing and implementing full cycle of event management (budgets, event logistics, contract negotiation, and all pre, on-site, and post-event activities) • Provide advice and support to program areas about event requirements: event format; identification of service needs (including venue, catering, printing, audio visual needs) and their procurement; event registration; speaker engagement • Develop and manage project timelines and team performance to complete all events in accordance with set dates and deadlines • Oversee risk management associated with delivery of events and programs • Secure all event venues, conduct site inspections to determine if venue meets event requirements and complies with Accessibility for Ontarians with Disabilities Act, develop room layouts; ensure bookings are consistent with space available to avoid scheduling conflicts and/or capacity regulations • Oversee team of three direct reports, and 30+ indirect reports, managing 100+ events per event cycle • Schedule on-site support for catering and IT for on-site events • Manage partner booking of event space on-site, including coordination of eight board rooms and three event spaces to host 100+ people, worked with General Secretary and Facilities team on film/television site bookings • Compile data highlighting key metrics to report information, determine trends and identify methods for improving store results • Establish and update work schedules to account for changing staff levels and expected workloads



GLOBE Series

• Canada
• Events Services
• 1 - 100 Employee

• Director, Programs and Event Operations

  • Jun 2021 - Jun 2022

  • Provide strategic guidance to the Managing Director to ideate and create the annual Signature portfolio of programming, including but not limited to GLOBE Forum, runway events & GLOBE Marketplace (formerly GLOBE Capital) • Develop and lead year-round calendar of events, raise brand awareness, and drive organic engagement with existing and new invitees. • Work with broader development team (Partnerships & Marketing teams) to develop and leverage event assets that are sponsor ready and build new activation opportunities as required • Establish & coach staff to achieve KPIs, goals & targets; proactively working with staff to determine growth & development areas, meet revenue objectives & brand targets • Recruited Program and Event Operations team (seven new hires) in four months to meet increased demand • Develop and manage project timelines for all events; ensuring direct reports and their staff have resources and capacity to fulfill requirements • Develop the budget in consultation with Managing Director & CFO, monitor all expenses against budget & proactively meeting revenue targets • Ensure each event is executed with seamless operational delivery, maximum customer satisfaction, within budget and up to GLOBE standards • Manage departmental schedules, budgets, project scopes, assets, and staff performance management • Focus team on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning • Develop impactful and strategic partnerships with clients to drive business development • Leverage marketplace trends to create solutions and refine business strategies • Research vendors and locations, liaised between event staff and facilities and arrange teams to coordinate from contract to event setup and post-event activities • Establish clear objectives and goals for each event, drive execution toward goals and measure and monitor results to track impact



Organization of Canadian Nuclear Industries

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Director, Operations and Member Support

  • Apr 2020 - May 2021

  • Prepared annual budget, business case and financial reviews that included KPI's, strategic and business plan progress and departmental audits • Tracked expenses across organization in alignment with departmental budgets; identify significant variances and work with relevant cost centers to prevent slippage or overspending • Developed programs of work that meet and align with stakeholder objectives • Launched three web series (The Leaders Series, Balance Means Business and D+I series) • Collaborated with industry partners on creation and delivery of technical workshops (ie The Summit with OPG, CFSI workshop with COG etc.) • Created and oversaw implementation of non-dues revenue sources such as events, affinity program and more • Created and researched briefing notes etc for President/CEO and OCNI Board of Directors • Managed over 70 B2B meetings between Canadian nuclear supply chain and Romanian supplier and buyers • Negotiated MOU's with international government agencies and nuclear associations (Canada-Wales; OCNI-energoATOM) • Negotiated and managed relationships with third parties to ensure compliance while maximizing output and execution including preparation of RFP/RFIs and subsequent contract management • Defined annual staff expectations, monitored progress while providing a work environment supportive of organizational accomplishments and individual growth • Developed strategy and provided project oversight for membership recruitment, retention, and engagement activities; responsible for attracting new members and achieving membership revenue goals • Led change and transformation across all business areas to deliver member benefits and align company resources • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs • Mitigated business risks by working closely with staff members and assessing performance



Elementary Teachers' Federation of Ontario

• Canada
• Education Administration Programs
• 100 - 200 Employee

• Manager, Event Services (Mat. Leave Cover)

  • Mar 2019 - Mar 2020

  • Managed and implemented full cycle of event management from development and management of event budgets, planning of event logistics, contract negotiation, and management of all pre, on-site, and post-event activities • Provided advice and support to program areas about event requirements: event format; identification of service needs (including venue, catering, printing, audio visual needs) and their procurement; event registration; speaker engagement • Developed and managed project timelines and team performance to complete all events in accordance with set dates and deadlines • Oversaw risk management associated with delivery of events and programs • Secured all event venues, conducted site inspections to determine if venue meets event requirements and complies with Accessibility for Ontarians with Disabilities Act, developed room layouts; ensuring bookings are consistent with space available to avoid scheduling conflicts and/or capacity regulations • Oversaw team of three direct reports, and 30+ indirect reports, managing over 100 events per event cycle • Scheduled on-site support for catering and IT for on-site events • Managed partner booking of event space on-site, including coordination of eight board rooms and three event spaces to host 100+ people, worked with General Secretary and Facilities team on film/television site bookings • Raised performance in areas of sales, management, and operations by identifying and targeting areas in need of improvement • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results • Established and updated work schedules to account for changing staff levels and expected workloads



Association of Municipalities of Ontario (AMO)

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Special Events and Business Development

  • Oct 2006 - Dec 2018

  • Created and implemented event strategic plans, with integrated budget and resource planning for annual program of 20+ in-person events, including Councilor Training in multiple locations for up to 50 persons per session to AMO Annual Conference 2000+ attendees and 120+ trade show booths • Managed all third-party vendor relationships and contracts to ensure project delivery that exceeded expectations • Developed and delivered on tactics within communications and promotions plan for Association and all events • Brought all design work in house for annual report and event collateral, saving organization over 0.25M per year in outsourcing costs - produced sell sheets, flyers, information packages • Evaluated and deployed event technologies (Validar, iMIS events management, CVent and integrated web registration system for all events that worked in conjunction with AMO's Accounting department for integration with accounting systems • Produced annual trade show including full sales cycle, room configuration and incentive planning (2018 total reached over half-million in sales; increased resell and retention rate to 70%+ of show attendees year over year) • Managed and coordinated logistics of exhibit property including maintenance of trade show exhibit, demonstration equipment and all accessories • Conducted and communicated post-show analysis, including metrics • Developed tracking and measurement tools and processes • Prepared and oversaw overall budgeted revenue of $2M, exceeded year over year annual revenue goals. • Generated new business with marketing initiatives and strategic plans that leveraged referral networks to promote business development • Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts



City of Brampton

• Canada
• Government Administration
• 700 & Above Employee

• Communications/Events Specialist

  • May 2004 - Oct 2006

  • Coordinated events including council workshops, press conferences, Mayor's New Year's Day Levee, Brampton Day, Rose Club (retired alumni) luncheon, Corporate Excellence and Service Recognition Awards • Developed and implemented complete marketing and distribution strategy for a comprehensive line of City souvenirs and merchandise for the City • Optimized departmental publications budgets and consistently developed marketing and communications plans to implement projects effectively in all positions • Designed marketing materials, including brochures, guides, catalogues, brochures, booklets, guides, flyers, promotional literature



Sheridan College

• Canada
• Higher Education
• 700 & Above Employee

• Instructor

  • Sep 2004 - Dec 2004

  • Developed and taught the Communications Design and Technology course in the Graduate Certificate Program for Corporate Communications • Used learning assessments to regularly monitor student understanding of class concepts and materials • Evaluated and revised lesson plans and course content to achieve student-centered learning • Monitored student progress through test administration and adapted learning plans to optimize progress • Initiated new learning methods, promoting total student comprehension while curbing learning time



York University

• Canada
• Higher Education
• 700 & Above Employee

• Web Communications and Publications Assistant, York International

  • Jan 2002 - Sep 2003

  • Designed and produced various publications for YI, including: student handbooks, various guides, articles for publications, UHIP communications • Created and implemented strategic marketing plan for YI funded CHRY 101.5 FM radio show • Designed and produced various publications for YI, including: student handbooks, various guides, articles for publications, UHIP communications • Created and implemented strategic marketing plan for YI funded CHRY 101.5 FM radio show