Experience

ERP BUDDIES

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Practice Director

  • Aug 2023 - Present

  Toronto, Ontario, Canada

• Solutions Architect

  • Jan 2023 - Aug 2023

  Mississauga, Ontario, Canada



DYMON Storage

• Canada
• Real Estate
• 1 - 100 Employee

• Senior Manager

  • Jan 2022 - Jan 2023

  Toronto, Ontario, Canada

• Enterprise Resources Planning Program Manager

  • Nov 2019 - Jan 2023

  Toronto, Canada Area Managed successful implementation of NetSuite Enterprise Resource Planning (ERP) system in accordance with an extremely ambitious project schedule (6 months from kickoff to go live) and within allocated budget. Lead all efforts to expand use of NetSuite ERP to improve on financial and sales planning supported by creation of custom reports ✔ Created technical needs documentation, and design and demonstrated these requirements to the technical and business team as and when needed… Show more Managed successful implementation of NetSuite Enterprise Resource Planning (ERP) system in accordance with an extremely ambitious project schedule (6 months from kickoff to go live) and within allocated budget. Lead all efforts to expand use of NetSuite ERP to improve on financial and sales planning supported by creation of custom reports ✔ Created technical needs documentation, and design and demonstrated these requirements to the technical and business team as and when needed. ✔ Analyzed business and user needs, documented business requirements, product specifications, and process specifications. ✔ Following the industry standards for documentation, abiding strict laws of Object Oriented Analysis Design (OOAD) and S.O.L.I.D Principals. ✔ Responsibilities include project plan development and management, scheduling resources for internal and client project teams, meeting go-live dates and project budget targets ✔ Liaised with project steering committee to identify process gaps, troubleshoot workarounds, and prioritize changes to ERP solution through enhancements and system upgrades ✔ Supported ERP configuration, functionality, enhancements, functional design, and issue resolution from a business perspective, and works as a liaison with system integrator support team ✔ Hands on experience with relational database (SQL Server & MySQL)



Quoprro Global (a Unit of Cox and Kings)

• Product Owner

  • Feb 2017 - Jul 2019

  Mumbai Area, India ☛ Key Responsibilities ✔ Represent stakeholders as the Product Owner on an Agile development team. ✔ Collaborated with the SCRUM team to define iteration content based on backlog priority and team sizing ✔ Worked closely with project sponsors to create and maintain product backlog according to business value or ROI ✔ Actively involved in mitigating obstacles impacting successful completion of Release/Sprint Goals ✔ Participated in all Agile ceremonies… Show more ☛ Key Responsibilities ✔ Represent stakeholders as the Product Owner on an Agile development team. ✔ Collaborated with the SCRUM team to define iteration content based on backlog priority and team sizing ✔ Worked closely with project sponsors to create and maintain product backlog according to business value or ROI ✔ Actively involved in mitigating obstacles impacting successful completion of Release/Sprint Goals ✔ Participated in all Agile ceremonies, including but not limited to daily stand up, planning and retrospective ✔ Post successful implementation, determining resources (knowledge, skills and abilities) needed to successfully manage the customer relationship. ☛ Projects ✔ Designed and executed operational framework for implementing National Identification Enrolment of a major African economy’s diaspora in South Africa, U.K. and USA I Continuously planned and prioritized backlog management and iteration planning thereby reducing deployment timelines by 30%. ✔ Gathered and analyzed end user needs and relevant market data in order to set up web based Polish translation service. Successfully implemented auto translation web solution in Krakow, Poland by providing an end-user perspective to QA process on detailed test plans and scenarios. Show less



Altisource

• Luxembourg
• Real Estate
• 700 & Above Employee

• Senior Business Analyst - MIS and Process Management

  • Dec 2014 - Feb 2017

  Mumbai Area, India ☛ Key Responsibilities ✔ Involved in planning phase for projects/products by understanding and contributing to the high-level business requirements and creating associated use case scenarios. ✔ Lead service improvement initiatives to resolve effectively business issues productively ✔ Identification and management of project scope, stakeholders, risks, issues and dependencies ✔ Management of communication and status updates to stakeholders and senior management… Show more ☛ Key Responsibilities ✔ Involved in planning phase for projects/products by understanding and contributing to the high-level business requirements and creating associated use case scenarios. ✔ Lead service improvement initiatives to resolve effectively business issues productively ✔ Identification and management of project scope, stakeholders, risks, issues and dependencies ✔ Management of communication and status updates to stakeholders and senior management through presentations and dashboard reports ✔ Training internal and external stakeholders on changes to business practices, processes or procedures Show less



eClerx

• India
• Information Technology & Services
• 700 & Above Employee

• Business Consultant

  • Sep 2013 - Aug 2014

  Mumbai Area, India ☛ Key Responsibilities ✔Managed a critical account of large investment bank to transition new service lines to offshore center ✔Collaborated with onsite account management team located at North America, Europe and Asia Pacific to understand and pitch new business opportunities for firm’s financial services and advisory offerings ✔Ensured effective transition from commencement to the execution for new projects



Feedback Business Consulting Services Pvt Ltd

• India
• Market Research
• 100 - 200 Employee

• Business Associate

  • Oct 2012 - Sep 2013

  Mumbai Area, India ☛ Key Responsibilities ✔Created and delivered sales pitches and solution frameworks to prospective clients ✔ Developed and presented company value proposition and offerings to prospects and clients ✔Ensured effective transition from commencement to the execution for new projects ✔Worked directly with the sales, analyst and consulting teams to identify client needs to drive proposal generation



V2Solutions

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Associate Business Analyst

  • Feb 2011 - Jul 2012

  Mumbai Area, India ☛ Key Responsibilities ✔ Designed and analyzed business user requirements and department level requirements, working with internal and external resources including Subject Matter Experts (SMEs) and key client personnel ✔Coordinated with Solution owners, Third party vendors, Department heads, QA/Testing team and other divisional heads as needed to ensure strong solution delivery ✔Responsible for the overall drafting and presentation of content for proposals and maintaining… Show more ☛ Key Responsibilities ✔ Designed and analyzed business user requirements and department level requirements, working with internal and external resources including Subject Matter Experts (SMEs) and key client personnel ✔Coordinated with Solution owners, Third party vendors, Department heads, QA/Testing team and other divisional heads as needed to ensure strong solution delivery ✔Responsible for the overall drafting and presentation of content for proposals and maintaining the resource repository Show less