Experience

Blue Ridge Behavioral Healthcare

• United States
• Mental Health Care
• 100 - 200 Employee

• Supervisor, IT Technicians

  • Feb 2014 - Present

• Network Intranet Specialist II

  • May 2012 - Jan 2014

• Network Intranet Specialist I

  • Sep 2011 - May 2012



ITT Technical Institute

• Higher Education
• 700 & Above Employee

• Federal Work Study - Assistant System Support Technician/Tutor

  • Feb 2011 - Sep 2011

  •Contribute to the success of the students by providing tutoring assistance in Math, English, and IT courses•Help manage and troubleshoot computer hardware and networking issues on approximately 200 computer systems and 10 printers•Assist System Support Technician with managing user accounts via Microsoft Windows Server 2003 Active Directory to solve student and staff issues •Contribute to the success of the students by providing tutoring assistance in Math, English, and IT courses•Help manage and troubleshoot computer hardware and networking issues on approximately 200 computer systems and 10 printers•Assist System Support Technician with managing user accounts via Microsoft Windows Server 2003 Active Directory to solve student and staff issues



Fresenius Medical Care North America

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Certified Clinical Hemodialyis Technician

  • Aug 2008 - Sep 2011

  • Troubleshoot medical computer hardware and networking systems as needed to ensure limited downtime of needed devices• Provide direct patient care for assigned patients under supervision of a licensed nurse• Responsible for overseeing and performing water lab testing to ensure adequate levels for dialysis process• Train newly hired employees in all facets of administering dialysis to guarantee patient safety and policy fulfillmentACCOMPLISHMENTS• Created new format utilizing Microsoft Excel for organizing technician duties and patient assignments. Currently being used at two separate dialysis clinics• Improved nurse efficiency by creating and implementing label templates in Microsoft Word to organize medication labels• Assisted Dietitian with creating new educational literature regarding normal lab result values that was distributed to dialysis clinics across Virginia

• Certified Clinical Hemodialysis Technician

  • Feb 2005 - Aug 2008

  •Troubleshoot medical computer hardware and networking systems as needed to ensure limited downtime of needed devices•Provide direct patient care for assigned patients under supervision of a licensed nurse•Responsible for overseeing and performing water lab testing to ensure adequate levels for dialysis process•Train newly hired employees in all facets of administering dialysis to guarantee patient safety and policy fulfillment



Arrington Sports & Awards

• Cashier/Trophy Builder

  • Oct 2003 - Nov 2004

  -Took orders for sports equipment, uniforms, and/or awards-Ordered supplies to fulfill orders taken-Provided customer service -Took orders for sports equipment, uniforms, and/or awards-Ordered supplies to fulfill orders taken-Provided customer service