Evelyn Liu
Operational and Office Manager at Massarius- Claim this Profile
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Dutch Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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English Professional working proficiency
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Mandarin Chinese Limited working proficiency
Topline Score
Bio
Danielle de Groot
I had the pleasure to work with Evelyn on Expatica's annual "i am not a tourist" Expat Fair, a one-day event attracting 4,000 visitors and 100 exhibitors. Evelyn proved to be a dedicated, responsible, hardworking, detail-oriented team player. Even though she had not done event management before, she quickly learned the ropes and dealt with sub-projects independently. She took ownership of the task of having temps hand out flyers both before and during the event, making this new marketing action a success. When needed, she asked for input; otherwise, she solved issues herself. Evelyn has a hands on attitude and gets the job done. During the event itself, she managed the volunteers working in the entrance area.
Rhys Wesley
Evelyn's strengths have been strikingly apparent in our tight-knit team. From day one, she has been a diligent, no-fuss contributor who gets tasks completed with a great deal of efficiency. But beyond that, she is a lateral thinker with the ability to spot potential problems before they arise and come up with proactive solutions, both inside and outside of her areas of responsibility. Evelyn was a key contributor to our annual flagship event, the "i am not a tourist" Expat Fair, in terms of client communications and marketing, and is responsible for customer service for members of our site. As a first point of contact for many clients and community members, she has displayed a level of professionalism that would be a great asset to any business.
Danielle de Groot
I had the pleasure to work with Evelyn on Expatica's annual "i am not a tourist" Expat Fair, a one-day event attracting 4,000 visitors and 100 exhibitors. Evelyn proved to be a dedicated, responsible, hardworking, detail-oriented team player. Even though she had not done event management before, she quickly learned the ropes and dealt with sub-projects independently. She took ownership of the task of having temps hand out flyers both before and during the event, making this new marketing action a success. When needed, she asked for input; otherwise, she solved issues herself. Evelyn has a hands on attitude and gets the job done. During the event itself, she managed the volunteers working in the entrance area.
Rhys Wesley
Evelyn's strengths have been strikingly apparent in our tight-knit team. From day one, she has been a diligent, no-fuss contributor who gets tasks completed with a great deal of efficiency. But beyond that, she is a lateral thinker with the ability to spot potential problems before they arise and come up with proactive solutions, both inside and outside of her areas of responsibility. Evelyn was a key contributor to our annual flagship event, the "i am not a tourist" Expat Fair, in terms of client communications and marketing, and is responsible for customer service for members of our site. As a first point of contact for many clients and community members, she has displayed a level of professionalism that would be a great asset to any business.
Danielle de Groot
I had the pleasure to work with Evelyn on Expatica's annual "i am not a tourist" Expat Fair, a one-day event attracting 4,000 visitors and 100 exhibitors. Evelyn proved to be a dedicated, responsible, hardworking, detail-oriented team player. Even though she had not done event management before, she quickly learned the ropes and dealt with sub-projects independently. She took ownership of the task of having temps hand out flyers both before and during the event, making this new marketing action a success. When needed, she asked for input; otherwise, she solved issues herself. Evelyn has a hands on attitude and gets the job done. During the event itself, she managed the volunteers working in the entrance area.
Rhys Wesley
Evelyn's strengths have been strikingly apparent in our tight-knit team. From day one, she has been a diligent, no-fuss contributor who gets tasks completed with a great deal of efficiency. But beyond that, she is a lateral thinker with the ability to spot potential problems before they arise and come up with proactive solutions, both inside and outside of her areas of responsibility. Evelyn was a key contributor to our annual flagship event, the "i am not a tourist" Expat Fair, in terms of client communications and marketing, and is responsible for customer service for members of our site. As a first point of contact for many clients and community members, she has displayed a level of professionalism that would be a great asset to any business.
Danielle de Groot
I had the pleasure to work with Evelyn on Expatica's annual "i am not a tourist" Expat Fair, a one-day event attracting 4,000 visitors and 100 exhibitors. Evelyn proved to be a dedicated, responsible, hardworking, detail-oriented team player. Even though she had not done event management before, she quickly learned the ropes and dealt with sub-projects independently. She took ownership of the task of having temps hand out flyers both before and during the event, making this new marketing action a success. When needed, she asked for input; otherwise, she solved issues herself. Evelyn has a hands on attitude and gets the job done. During the event itself, she managed the volunteers working in the entrance area.
Rhys Wesley
Evelyn's strengths have been strikingly apparent in our tight-knit team. From day one, she has been a diligent, no-fuss contributor who gets tasks completed with a great deal of efficiency. But beyond that, she is a lateral thinker with the ability to spot potential problems before they arise and come up with proactive solutions, both inside and outside of her areas of responsibility. Evelyn was a key contributor to our annual flagship event, the "i am not a tourist" Expat Fair, in terms of client communications and marketing, and is responsible for customer service for members of our site. As a first point of contact for many clients and community members, she has displayed a level of professionalism that would be a great asset to any business.
Credentials
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BHV First Aid
Paraat B.V.Sep, 2022- Nov, 2024 -
BHV First Aid
Paraat B.V.Sep, 2021- Nov, 2024 -
BHV First Aid
Paraat B.V.Jul, 2020- Nov, 2024 -
BHV First Aid
Paraat B.V.Apr, 2019- Nov, 2024 -
BHV First Aid
Paraat B.V.May, 2018- Nov, 2024
Experience
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Massarius
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Netherlands
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Online Audio and Video Media
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1 - 100 Employee
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Operational and Office Manager
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Feb 2018 - Present
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Personal Assistant
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Feb 2017 - Feb 2018
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Account Executive
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Mar 2015 - Feb 2017
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Workshops & Conferences Assistent
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May 2015 - Oct 2017
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Tandartsenpraktijk Meander
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Amstelveen, Netherlands
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Dental Assistant
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Oct 2014 - Mar 2015
* Preparing of tray set-up, sterilisation of instruments * Assisting by handing the dentists required instruments for treatment of patients * Preparing and developing dental radiographs * Mixing amalgams, cements, composites, and other materials * Maintaining records of patients and other administration tasks * Contact with health insurance companies * Preparing of tray set-up, sterilisation of instruments * Assisting by handing the dentists required instruments for treatment of patients * Preparing and developing dental radiographs * Mixing amalgams, cements, composites, and other materials * Maintaining records of patients and other administration tasks * Contact with health insurance companies
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Expatica
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Netherlands
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Internet Publishing
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1 - 100 Employee
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Junior Marketing and Events Manager
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May 2012 - Dec 2013
* Working on the "i am not a tourist" Expat Fair 2012 and 2013 (an annually held fair with 100+ exhibitors and 4000+ visitors, takes place at the Beurs van Berlage in Amsterdam). Contacting the not-for-profit organisations and media partners; working on the Event Guide, entrance tickets, flyers and posters; managing the temps for promotional services before and during the event. * Project manager on the first International Job Fair (a fair with 20+ exhibitors and 2500+ visitors; takes place at the WTC in Amsterdam).Contacting exhibitors, working on the Event Guide, entrance tickets, flyers and posters; coordinating with the venue.* Ordering and designing marketing collaterals* Training and guiding the social media coordinator and customer service intern.* Handling all customer service related issues(including jobs, housing for individuals and dating).* Posting articles onto Expatica.com and editing pictures for articles.* Liaising between Experts and users for section "Ask the Expert".* Creating and compiling promotional packages for the sales team.
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Project Manager
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Apr 2013 - Sep 2013
* Managing the planning and launch of 11 Expatica country focused websites and the HR website.* Managing the design of the Expatica websites.* Liaise with the IT team, the editorial team and the managing partners.* Responsible for bug testing and feedback.
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ING Nederland
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Netherlands
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Banking
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700 & Above Employee
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Customer Services - E-mail
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Feb 2011 - May 2011
* Knowledge of the Queues: Mijn ING, Betalen, Fraude and Hypotheken; * Using programs Brightware, Hypos, ITM, ITM-Tango, KMS, MMS, Selly LW, HIS, CHRIS and EMF; * Registration of complaints, process improvement complaint registration. * Knowledge of the Queues: Mijn ING, Betalen, Fraude and Hypotheken; * Using programs Brightware, Hypos, ITM, ITM-Tango, KMS, MMS, Selly LW, HIS, CHRIS and EMF; * Registration of complaints, process improvement complaint registration.
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IJsterk Kinderdagverblijven
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Netherlands
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Individual and Family Services
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1 - 100 Employee
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Administrative Secretary
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Nov 2010 - Dec 2010
* Administrative tasks at the Customer Services department; * Making and updating contracts using Kinder Opvang Control; * Analysis for management reports; * Data input for the planning and allocation of the children to the locations. * Administrative tasks at the Customer Services department; * Making and updating contracts using Kinder Opvang Control; * Analysis for management reports; * Data input for the planning and allocation of the children to the locations.
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Ratterman Wooden Shoes & Cheese B.V.
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Amsterdam, Netherlands
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Sales employee
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Feb 2008 - Dec 2009
* Giving cheese demonstrations to tourists in English and Dutch. Show and explain how cheese is made and let them taste some cheese afterwards. * Helping customers find their wooden shoe and other souvenirs. * Calculating and cash the commission * Giving cheese demonstrations to tourists in English and Dutch. Show and explain how cheese is made and let them taste some cheese afterwards. * Helping customers find their wooden shoe and other souvenirs. * Calculating and cash the commission
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Klompenmakerij Ratterman BV
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Amstelveen, Netherlands
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Sales employee
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Jul 2001 - Feb 2008
Coordinated as a cashier, managing the coffee corner, managing the commission for the bus drivers/ tour leaders/ guides, guiding new hired co-workers and coordinated the store Coordinated as a cashier, managing the coffee corner, managing the commission for the bus drivers/ tour leaders/ guides, guiding new hired co-workers and coordinated the store
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Agilent Technologies
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Biotechnology Research
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700 & Above Employee
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Marcom/ e-Business Intern
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Jul 2006 - Aug 2007
* Designed, created and maintained websites; * Web analytics and behavioural targeting; * Created highlights for webpages; * Designed and created the weekly Marcom newsletter; * Obtained the status of White Belt from the Agilent Six Sigma Program * Designed, created and maintained websites; * Web analytics and behavioural targeting; * Created highlights for webpages; * Designed and created the weekly Marcom newsletter; * Obtained the status of White Belt from the Agilent Six Sigma Program
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Education
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2008 - 2011
Vrije Universiteit Amsterdam (VU Amsterdam)
Marketing, Finance -
2004 - 2008
Hogeschool INHOLLAND Diemen
Bachelor of Business Administration, Marketing, Economics, IT, Management, Finance, Corporate Strategy
Community
