Experience

Carillon Information Security Inc.

• Canada
• Computer and Network Security
• 1 - 100 Employee

• Professional Services Manager

  • Feb 2020 - Present

  As Professional Services Manager, I lead the professional services team and I’m also responsible for all project management activities for the organization. My responsibilities include being the internal ISO auditor for both ISO 27001:2013 and 9001:2015.

• Senior Project Manager

  • Sep 2019 - Feb 2020

  As senior project manager, I set up the Project Management Office and implemented the use of Kanban Jira boards. I also managed day-to-day coordination of all of the organization’s major projects and internal initiatives.



Action Scuba

• Canada
• Recreational Facilities
• 1 - 100 Employee

• PADI Master Scuba Diver Trainer & HSA Instructor

  • Aug 2013 - Present

  As a scuba instructor and store consultant selling products and services, I am in the business of changing lives! I teach fun, safe and memorable courses through learning techniques I have developed over 15 years of being a coach and mentor. Scuba diving is my passion and I share this passion with as many people as I can. As a scuba instructor and store consultant selling products and services, I am in the business of changing lives! I teach fun, safe and memorable courses through learning techniques I have developed over 15 years of being a coach and mentor. Scuba diving is my passion and I share this passion with as many people as I can.



Syndicat de Copropriété Les Terrasses 2

• President

  • Apr 2016 - Apr 2021

  As president, I managed all administrative duties related to the condo association, including:- Tracking condo fee collection and deposits- Maintaining vendor relationships and payments- Managing the condo association's finances- Hosting and moderating condo meetings- Taking decisions with respects to condo maintenance- Collaborating with other condo administrators in the neighborhood- Communicating with condo owners- Maintaining the condo's balance sheet and income statement- Managing the association's email account- Negotiating contracts and rates with vendors and professionals- Implementing and coordinating improvements



Plusgrade

• Canada
• IT Services and IT Consulting
• 100 - 200 Employee

• Project Manager

  • Mar 2017 - Sep 2019

  As a project manager, I was responsible for coordinating the entire on-boarding implementation of new partners, preparing project plans and facilitating internal/ external communications. I worked closely with all business units in order to bring cohesion, efficiency and an easy-going culture. As a project manager, I was responsible for coordinating the entire on-boarding implementation of new partners, preparing project plans and facilitating internal/ external communications. I worked closely with all business units in order to bring cohesion, efficiency and an easy-going culture.



Aptos Retail

• United States
• Software Development
• 500 - 600 Employee

• Project Manager, Professional Services

  • Jul 2014 - Aug 2016

  I managed multiple projects, lead multifaceted teams, resolved issues, made difficult decisions and built honest / lasting relationships with clients and colleagues. An intrapreneur who enjoyed process improvement, training, coaching and spearheading initiatives. I managed multiple projects, lead multifaceted teams, resolved issues, made difficult decisions and built honest / lasting relationships with clients and colleagues. An intrapreneur who enjoyed process improvement, training, coaching and spearheading initiatives.



Canon Canada

• Canada
• Retail Office Equipment
• 400 - 500 Employee

• Associate Consultant, Solutions

  • Oct 2013 - Jun 2014

  As a solutions consultant, I supported the sales representatives by providing solutions knowledge and expertise during the sales cycle. I delivered both internal and external training as well as supported company business initiatives. As a solutions consultant, I supported the sales representatives by providing solutions knowledge and expertise during the sales cycle. I delivered both internal and external training as well as supported company business initiatives.



Nakisa

• Canada
• Software Development
• 200 - 300 Employee

• Senior Professional Services Consultant

  • Mar 2010 - Jul 2012

  As a consultant, I was responsible for driving and executing all phases of the company's implementation projects including gathering requirements, configuring solutions, troubleshooting issues, delivering training and providing post-project support. As a consultant, I was responsible for driving and executing all phases of the company's implementation projects including gathering requirements, configuring solutions, troubleshooting issues, delivering training and providing post-project support.



Pharmascience

• Canada
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Strategy Consultant

  • Jul 2009 - Nov 2009

  As part of a consulting team, I reported directly to the VP of International Business in order to identify and prioritize the most attractive countries with respects to the generic drug / pharmaceutical market. Our team designed, improved and executed a strategy to identify, analyze, prioritize and rank the most lucrative and attractive countries in the world. We communicated and defended our findings using industry-relevant criteria and thorough statistical analysis. As part of a consulting team, I reported directly to the VP of International Business in order to identify and prioritize the most attractive countries with respects to the generic drug / pharmaceutical market. Our team designed, improved and executed a strategy to identify, analyze, prioritize and rank the most lucrative and attractive countries in the world. We communicated and defended our findings using industry-relevant criteria and thorough statistical analysis.



Epicor

• United States
• Software Development
• 700 & Above Employee

• Software Developer / Software Analyst

  • Feb 2006 - Aug 2008

  As a developer, I designed and coded custom functionality for our core point-of-sale solution. I supported these customization projects through documentation, training and defect resolution. As a developer, I designed and coded custom functionality for our core point-of-sale solution. I supported these customization projects through documentation, training and defect resolution.