Director

• May 2021 - Present

CEO/Co-Founder

• Jul 2016 - Present

https://www.genvoice.net The business phone system is no longer a mysterious equipment, it is better when it’s in the cloud. Manage your auto attendant and extensions, communicate with your team, success is never been this easy! A fully operated business phone system that can integrate with any CRM, ERP Systems that using API solutions. https://www.genvoice.net The business phone system is no longer a mysterious equipment, it is better when it’s in the cloud. Manage your auto attendant and extensions, communicate with your team, success is never been this easy! A fully operated business phone system that can integrate with any CRM, ERP Systems that using API solutions.

Senior Network Specialist at Corporate and Wealth Network Services

• May 2014 - Jul 2016

 Project Leader of End of Life Campus Refresh Work on Scotia bank different corporate locations Re-design network infrastructure for corporate offices Test network POC in lab environment Implement re-designed configurations and work with different team to ensure network connectivity Handle and troubleshoot daily basis network related problems

Senior Network Specialist at Global Network Support

• Aug 2013 - Apr 2014

 Founder of Scotiabank Level 2 support team and In-source back from IBM Support entire Scotiabank network environment including: Domestic Branch, CWNS, Datacenter, LATAM and Caribbean  Install, configure, implement and maintain LAN/WAN/WIRELESS Scotiabank network environment and Troubleshoot live networks Maintain and support networking infrastructure comprised of Cisco devices and Juniper/Fortinet Firewalls as well as Riverbed and F5 Communicate and coordinate with different teams to solve network related problems Work with different vendor to select most efficient tools to improve network monitoring experience

Senior Network Specialist at Corporate and Wealth Network Services

• Aug 2012 - Aug 2013

 Work on End of Life Campus Refresh Project Work on Scotia bank 40/44 King St. W. headquarter network refresh project Install, configure and maintain the LAN & WAN Network Environment Coordinate with IBM/other third party companies to convert each individual location Troubleshoot network related problems

Network Specialist at Domestic Branch Network Support

• Aug 2009 - Aug 2012

 Work on Branch Next Generation Network (NGN) Project Cooperate with Allstream/IBM/IDEA to convert each individual domestic branch site Install, configure and maintain the LAN & WAN Network Environment Maintain and support networking infrastructure comprised of Cisco devices Troubleshoot Workstations/ABMs/E-Learning/Printers etc. network related problems

Network Support Specialist

• Jul 2008 - Jun 2009

 Participated in a core network upgrade project  Administered and Maintained VoIP infrastructure comprised of Call Manager and Unity  Installed, configured and maintained the LAN, WAN and Wireless environments  Maintained and supported networking infrastructure comprised of Cisco routers, multi-layered switches, and routing protocols (RIP, EIGRP, OSPF, BGP)  Troubleshoot Layer 2 Layer 3 and Layer 4 problems and network related production issues  Participated in a core network upgrade project  Administered and Maintained VoIP infrastructure comprised of Call Manager and Unity  Installed, configured and maintained the LAN, WAN and Wireless environments  Maintained and supported networking infrastructure comprised of Cisco routers, multi-layered switches, and routing protocols (RIP, EIGRP, OSPF, BGP)  Troubleshoot Layer 2 Layer 3 and Layer 4 problems and network related production issues

Network Administrator

• Jul 2007 - Jun 2008

 Implement, configure and operate the LAN, WAN and Wireless environments for internal users.  Troubleshoot IT related problems in production environment  Increased Radio Station Intranet and Website security and stability  Designed and implemented http://www.torontofirstnet.com  Maintained and updated information on http://www.torontofirstnet.com  Synchronize and share information with Toronto First Radio and Toronto First Journal  Implement, configure and operate the LAN, WAN and Wireless environments for internal users.  Troubleshoot IT related problems in production environment  Increased Radio Station Intranet and Website security and stability  Designed and implemented http://www.torontofirstnet.com  Maintained and updated information on http://www.torontofirstnet.com  Synchronize and share information with Toronto First Radio and Toronto First Journal

Network Administrator and Sales Rep.

• Jan 2006 - Jun 2007

 Implements, configure and operate the LAN, WAN and Wireless network environments  Troubleshoot routing problems in live networks.  Sell ‘off-lease’ computers and Blank media products to established customers or by developing new prospects within assigned territory.  Answered inquiries and provided information to customers, explained the type & cost of products and services offered.  Implements, configure and operate the LAN, WAN and Wireless network environments  Troubleshoot routing problems in live networks.  Sell ‘off-lease’ computers and Blank media products to established customers or by developing new prospects within assigned territory.  Answered inquiries and provided information to customers, explained the type & cost of products and services offered.