Snr. Channel Account Manager

• Aug 2022 - Present

Partner Account Director

• Jul 2021 - Aug 2022

Partner Development Manager - Major Accounts

• Sep 2019 - Jun 2021

Partner Development Manager - MSP/SI

• Mar 2018 - Sep 2019

Managing a portfolio of Microsoft’s top Australian Service Providers and Systems Integrators I worked alongside internal and external senior executives to develop, plan and implement business growth strategies. Building strong rapport with partners and focussing on key performance impact metrics (revenue growth, customer acquisition, new technology adoption, market compete) enabled my portfolio to exceed market growth rates and revenue stretch targets. Key Achievements and Experience • Partner portfolio growth: Responsible and accountable for the management and growth of a diverse partner portfolio• Practice Development: Lead engagements to plan, build, implement and launch in market new practices, products and services through collaboration between Microsoft and Partner technical, marketing and sales teams. • Business Planning, Strategy, Execution and Measurement: Ongoing collaboration with Partner executives to identify and implement strategic plans to achieve mutually beneficial goals across the Microsoft suite of products/solutions, including technical builds, go-to-market campaigns, and co-sell initiatives. • Sales Enablement: Identify key growth areas for partner businesses and provide guidance, workshops and resources to enable their successful adoption and promotion. • Stakeholder management: Maintain existing and build new relationships within Partner businesses to maximise growth opportunities, and ensure clear communication streams to ensure business plans have required executive sponsorship/buy-in for ongoing success.

Digital Lead

• Feb 2016 - Mar 2018

In this role I led the digital strategy and performance across all business segments and products (including Microsoft Azure, Office 365, Dynamics and Surface) to achieve prioritised business outcomes (revenue growth, customer growth, market share growth) Key responsibilities and areas of focus- Partner with business groups, product managers and sales leadership teams to design and implement marketing programs.- Lead digital project teams, managing planning, scope, budget, timing and delivery- Develop digital marketing strategies aligned with business priorities and customer needs. - Manage and develop agency teams to execute marketing strategies with a focus on campaign performance without compromising creativity - Own the strategy, execution and optimisation of Microsoft’s local social media presence. - Subject matter expert on digital marketing best practices and trends. Recommend and test market strategies and capabilities that transform how we go to market and engage our customers.

Digital Channel Manager

• Jul 2014 - Feb 2016

My primary responsibility is to develop, manage and implement the digital channel's marketing strategy. Focusing on delivering budgeted revenue targets, online conversion optimisation and manage CAPEX and OPEX budgets to plan development and implementation of key digital projects. Key responsibilities included- Development and execution of digital strategy- Project and Budget Management- Product and platform development- Traffic Growth & Conversion Optimisation- Analytics and reporting across digital platforms, campaign and financial performance- Customer Database Growth- Manage internal and external digital teams

Digital Campaign Manager

• Jan 2013 - Jun 2014

Marketing Coordinator

• Jan 2011 - Dec 2012