Vicki Sylvain, MPA

Director of Community Outreach and Engagement at Child Care Council of Nassau
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • English Native or bilingual proficiency
  • Haitian Creole Native or bilingual proficiency

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Lynne Latson

Ex. Vicki is very detail-oriented and produced great results for the company...

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Credentials

  • Interactive Teaching Strategies using Zoom
    Nassau Community College
    Dec, 2020
    - Nov, 2024
  • Mental Health First Aid Certification
    Mental Health First Aid Maryland
    Mar, 2019
    - Nov, 2024

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Director of Community Outreach and Engagement
      • Oct 2022 - Present

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Member Board Of Trustees
      • Jul 2021 - Present

    • Family and Community Engagement Liaison
      • Aug 2019 - Present

      Family and Community Engagement Liaison. Serving the community and the school district to promote engagement. Supporting our youth from birth to college. Family and Community Engagement Liaison. Serving the community and the school district to promote engagement. Supporting our youth from birth to college.

    • Program Manager (Volunteer)
      • Jan 1999 - Present

      - Introduced and implemented the nation-wide Survival Kit Drive for Women of Haiti initiative – Assemble and distribute hygienic kits to the women and children that survived the Jan. 2010 earthquake • Garnered and fostered partnerships with 1199SEIU We Care for Haiti Campaign and The Links, Inc. International Trends • Recruited volunteers from union halls, schools, executive/corporate groups, elected officials and local organizations to date over 30,000 kits assembled with the assistance of 2,340 volunteers nationwide. • Developed the Youth Day of Service. Children of 1199SEIU members as well as those from local schools have the opportunity to volunteer and earn community service credit. 1,200 young people have earned over 7,200 community service hours • Facilitate the distribution of kits to areas in Haiti, the Philippines, and NY Tri-State area • Manage four outreach centers to process intakes and distribution of supplies Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Training Facilitator/Program Manager
      • Aug 2016 - Oct 2022

      • Maintained an 83% retention rate throughout the duration of the program of a pilot, Hospitality Career Pathway Program, cohort of 35 program participants • Consulted with executive team and students to identify needs and objectives of adult learners • Created and facilitated content focused on soft skills, work readiness, self-discovery, customer service, career exploration, computer skills and employability to address participants’ needs • Identified key industry leaders to speak to the students and provide sound advice as they entered their area of interest Show less

    • Higher Education
    • 400 - 500 Employee
    • Project Manager
      • May 2011 - Jul 2015

      • Planned, organized and produced five (5) Social Work Month full day annual conferences • Facilitated meetings to secure speakers, • Prepared marketing materials (i.e. program, banners, • Recruited and trained 15 – 20 volunteers to • Implemented data tracking tools to capture attendance for future correspondence, outreach and follow up - Guest speaker • Planned, organized and produced five (5) Social Work Month full day annual conferences • Facilitated meetings to secure speakers, • Prepared marketing materials (i.e. program, banners, • Recruited and trained 15 – 20 volunteers to • Implemented data tracking tools to capture attendance for future correspondence, outreach and follow up - Guest speaker

    • Hospitals and Health Care
    • 500 - 600 Employee
    • Manager of Youth Mentoring Program and Teen Services
      • Apr 2009 - Jul 2015

      • Maintained and nurtured relationships with internal organizational stakeholders on the executive & support staff levels • Identified and collaborated with CBOs that offered programming that met organizational goals • Administered 6-week summer work experience and SAT Prep Program with a $1.2 million budget. • Worked alongside Human Resources, Volunteer Services and Executive staff of 25 hospitals and nursing homes in New York and New Jersey • Served approximately 2,750 teens 15 – 17 years of age • Recruit, interview, hire, supervise and manage staff of up to 50 permanent and seasonal employees, interns and volunteers • Developed a comprehensive staff manual, SOPs (Standard Operating Procedures), and Train-the-Trainer guides • Created evaluation and program assessment tools to assist to measure program success and obtain feedback • Introduced and facilitated parenting seminars, student orientations, and volunteers’ training sessions. • Developed a curriculum to cover the following topics: Resume building, job search, community involvement, motivation and personal growth development, financial management, interviewing, and networking • Planned, organized and hosted end of program celebratory awards ceremony Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Immigration Civic Leadership Program Fellow
      • Aug 2013 - Feb 2014

    • United States
    • Non-profit Organization Management
    • 400 - 500 Employee
    • Vocational Coach
      • Jun 2008 - Apr 2009

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Educational Technology Trainer
      • May 2007 - Mar 2008

      Provided training support to Acuity Assessment Software sales team. Responsoible for conducting training sessions with teachers, administrative staff and leadership throughout public schools within the NYC DOE in the Bronx and parts of Queens. Selected for lead training team to support clients of the advanced Acuity programs. Met with Sales and Learning Development team to ensure proper support is provided to clients. Provided training support to Acuity Assessment Software sales team. Responsoible for conducting training sessions with teachers, administrative staff and leadership throughout public schools within the NYC DOE in the Bronx and parts of Queens. Selected for lead training team to support clients of the advanced Acuity programs. Met with Sales and Learning Development team to ensure proper support is provided to clients.

Education

  • Baruch College
    Master of Public Administration - MPA, Public Administration
  • SUNY Stony Brook
    BS, Business Managment and Policy
  • Edison Community College
    Business Administration and Management, General
  • Stony Brook University
    Bachelor of Business Administration - BBA

Community

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