Experience

State University of New York at Plattsburgh

• United States
• Higher Education
• 700 & Above Employee

• Lecturer

  • Aug 2023 - Present

  I teach classes in the Computer Sciences program related to software testing and agile methodologies. I teach classes in the Computer Sciences program related to software testing and agile methodologies.



ZeroFox

• United States
• Computer and Network Security
• 500 - 600 Employee

• Director of Quality Engineering

  • Oct 2021 - Mar 2023

  Build effective quality practices in a complex and sprawling CI/CD stack; balance over-emphasis on delivery with good test planning and execution; investigate and drive data- supported quality initiatives; drive quality improvements while developer hiring ramps and development teams significantly scale their work. Build effective quality practices in a complex and sprawling CI/CD stack; balance over-emphasis on delivery with good test planning and execution; investigate and drive data- supported quality initiatives; drive quality improvements while developer hiring ramps and development teams significantly scale their work.



Business Wire

• United States
• Public Relations and Communications Services
• 500 - 600 Employee

• Test Architect

  • Apr 2021 - Aug 2021

  Expand end-to-end test automation to multiple product lines, and support a new highly-dynamic event-driven front-end application.

• Director of Quality Assurance

  • Jul 2018 - Apr 2021

  Rebuild the quality and test practice at a 58-year-old company with significant technical debt, in the midst of re-platforming 100+ apps from legacy to cloud; provide test coverage for multiple outsourced development projects; build custom test automation framework; increase the breadth and depth of QA test coverage while supporting higher performance and throughput of automated tests.



Twist Bioscience

• United States
• Biotechnology Research
• 700 & Above Employee

• Software Quality Assurance Manager

  • Apr 2016 - Jul 2017

  Manage testing and quality for the commerce front-end, custom LIMS sample-tracking system, cross-system API, and the end-to-end behavior of the software ecosystem (web, APIs, Salesforce, LIMS, bioinformatics, manufacturing systems); build custom test automation frameworks for the software that supports the ordering and synthesis of DNA; test the implementation of CPQ and QTC in support of customer order automation. Manage testing and quality for the commerce front-end, custom LIMS sample-tracking system, cross-system API, and the end-to-end behavior of the software ecosystem (web, APIs, Salesforce, LIMS, bioinformatics, manufacturing systems); build custom test automation frameworks for the software that supports the ordering and synthesis of DNA; test the implementation of CPQ and QTC in support of customer order automation.



Goodreads.com

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Quality Assurance Lead

  • May 2014 - Feb 2016

  Build a quality process; manage testing and quality for the Goodreads on Fire Tablet app in the Amazon ecosystem; build custom test automation framework. Build a quality process; manage testing and quality for the Goodreads on Fire Tablet app in the Amazon ecosystem; build custom test automation framework.



Locafy

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Quality Assurance

  • Aug 2013 - Feb 2014

  Manage testing and quality for a dynamic WYSIWYG web site creation and publishing tool; test across a rendering engine refactor; assemble and manage a device lab; build custom test automation framework, including visual regression tooling. Manage testing and quality for a dynamic WYSIWYG web site creation and publishing tool; test across a rendering engine refactor; assemble and manage a device lab; build custom test automation framework, including visual regression tooling.



SendMe, Inc.

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Director of Quality Assurance and IT

  • Jan 2011 - Aug 2013

  Build a quality practice for a direct-to-consumer mobile content and entertainment provider that had complicated business and technical domains, with interactions involving cellular devices, SMS, and web interactions; assemble and manage a device lab; built custom test automation frameworks, integrating with DeviceAnywhere for remote device manipulation; manage frequent onboarding and releases of new Android apps; manage a QA internship program (recognized with an “Outstanding Manager” award from YearUp). Show less



Grassroots Enterprise

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Engineering Support

  • May 2010 - Apr 2012

  As the last engineer standing, support the new owners of the Grassroots Multiplier SaaS product, dealing with the Congressional contact-form arms-race, constantly updating XML and XSLT rules as seats get changed and new offices change their forms implementation As the last engineer standing, support the new owners of the Grassroots Multiplier SaaS product, dealing with the Congressional contact-form arms-race, constantly updating XML and XSLT rules as seats get changed and new offices change their forms implementation



NileGuide

• Technology, Information and Internet
• 1 - 100 Employee

• Manager of Quality Assurance

  • Nov 2009 - Apr 2010

  Build a test practice for a young company struggling to find a consistent direction; improving processes during a company’s existential crises; build custom test automation framework Build a test practice for a young company struggling to find a consistent direction; improving processes during a company’s existential crises; build custom test automation framework



Grassroots Enterprise

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• Director, Quality Assurance and Usability

  • Jan 2001 - Aug 2009

  Manage testing and drive quality for a very complicated business domain; convert SDLC to agile; automate browser interactions prior to the release of Selenium (solution: Groovy/Java + Canoe); keep pace with Congressional contact-form arms-race (solution: a whole lot of XML and XSL work). Write all technical documentation for the core product, proprietary markup language and platform APIs, and code billable script solutions in XSL, Python, Ruby, PHP, Freemarker, and Javascript for various client functionality and integration needs Show less



OTIVO, INC

• Technology, Information and Internet

• Quality Assurance & Usability Manager

  • May 2000 - Dec 2000

  Manage client test projects, including Webvan, J. Walter Thompson, Schwab and Forbes. Provided QA process guidance and helped clients set up their own quality programs. Trained, managed and mentored QA staff. Manage client test projects, including Webvan, J. Walter Thompson, Schwab and Forbes. Provided QA process guidance and helped clients set up their own quality programs. Trained, managed and mentored QA staff.



Borders

• Retail
• 700 & Above Employee

• QA and User Experience Manager

  • Aug 1997 - Jan 2000

  Build the quality program for, and launch, the borders.com and bordersstores.com websites, as well as the in-store kiosks. Launch an internship program with the School of Information at the University of Michigan, Ann Arbor. Build the quality program for, and launch, the borders.com and bordersstores.com websites, as well as the in-store kiosks. Launch an internship program with the School of Information at the University of Michigan, Ann Arbor.