Experience

Congenica

• United Kingdom
• Biotechnology Research
• 1 - 100 Employee

• Product Owner

  • Sep 2022 - Present



European Bioinformatics Institute | EMBL-EBI

• United Kingdom
• Software Development
• 700 & Above Employee

• UX and Product Manager

  • May 2017 - Jan 2021



European Bioinformatics Institute | EMBL-EBI

• United Kingdom
• Software Development
• 700 & Above Employee

• User Experience Manager

  • May 2014 - Jan 2017

  Managing user experience for UniProt other scientific resources at the EBI. Defining functionality, interaction design and leading design iterations to deliver projects in set timeframes.Working with external users, internal stakeholders and developers to create solutions for large and complex Bioinformatics datasets. Helping users find meaningful information, drawing connections within the data and visualising big data to aid discovery.Managing and leading user research, usability testing and validation. Designing iteratively based on user acceptance testing.Managing online user support content such as blogs and Youtube videos and social media outreach.Presenting talks and posters at conferences including UX Cambridge 2014 (Cambridge, UK), UCD 2014 (User Centred Design conference, London), BioVis (Biological Visualisation) and ISMB 2014 (International Society of Molecular Biology's computational biology conference, Boston), Service Design in Government 2014 (London).*EMBL-EBI is a world-leading bioinformatics centre providing biological data to the scientific community, accessed through extensive services via its web pages. UniProt is the world's leading provider of protein sequence and functional information.* Show less

• User Experience Analyst

  • May 2011 - May 2014

  UX lead for UniProt, the world’s leading protein resource. Established a user centreddesign process within an agile framework.Planned and executed user research with over 250 users globally. Extensive experience with techniques like usability testing, interactive workshops, surveys, A/B testing, card sorting, etc.Drove the website redesign, including user experience design, accessibility design and information architecture.Created functional and design specifications, prototypes, wireframes, storyboards, workflow maps, user stories and user personas.Facilitated collaborative and interactive workshops with groups of stakeholders and external users to gather requirements and obtain feedback.Managed web analytics, social media content and user support content strategy. Show less



Mobile Heartbeat

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Project Manager and Systems Designer

  • Jun 2010 - May 2011

  Managed service design, development and implementation of bespoke healthcare data management applications for desktop and mobile devices.Managed full product life cycle; gathering requirements, designing, testing and integrating the product in hospitals.Drove product adoption with front-line NHS staff through change management and user experience optimisation.Executed user acceptance testing, functional testing, contextual studies and heuristic evaluations of applications.Created and communicated bespoke specifications to the development team based in the US and UK, including workflow maps, user stories and functional specifications.Facilitated testing and training with over 100 front-line NHS staff. Show less

• Business Implementation Trainee

  • Mar 2010 - Jun 2010

  Product testing and validation to approve new product release for commercial delivery. Providing prompt technical troubleshooting in response to all client needs.