Melanie Sucec
Continuous Improvement Specialist at Ricoh Global Services- Claim this Profile
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Bio
Howard Gibbs
Melanie helps Ricoh Global Services connect, automate, and transform. I have worked with Melanie on reporting for several Global accounts and she is indispensable. Melanie helps to centralize and automate data from multiple systems. She eliminates risk with repeatable, reliable processes. She allows everyone to make better decisions based on better data. Melanie is an invaluable asset to any Team, and I highly recommend her.
Jerry Steves
Melanie is one of the most detail-oriented individuals I have ever had the pleasure of working with. Her analytical skills and vast knowledge of the industry make her indispensable. Melanie has a can-do attitude and a desire to exceed all expectations when it comes to completing a project or assignment.
Howard Gibbs
Melanie helps Ricoh Global Services connect, automate, and transform. I have worked with Melanie on reporting for several Global accounts and she is indispensable. Melanie helps to centralize and automate data from multiple systems. She eliminates risk with repeatable, reliable processes. She allows everyone to make better decisions based on better data. Melanie is an invaluable asset to any Team, and I highly recommend her.
Jerry Steves
Melanie is one of the most detail-oriented individuals I have ever had the pleasure of working with. Her analytical skills and vast knowledge of the industry make her indispensable. Melanie has a can-do attitude and a desire to exceed all expectations when it comes to completing a project or assignment.
Howard Gibbs
Melanie helps Ricoh Global Services connect, automate, and transform. I have worked with Melanie on reporting for several Global accounts and she is indispensable. Melanie helps to centralize and automate data from multiple systems. She eliminates risk with repeatable, reliable processes. She allows everyone to make better decisions based on better data. Melanie is an invaluable asset to any Team, and I highly recommend her.
Jerry Steves
Melanie is one of the most detail-oriented individuals I have ever had the pleasure of working with. Her analytical skills and vast knowledge of the industry make her indispensable. Melanie has a can-do attitude and a desire to exceed all expectations when it comes to completing a project or assignment.
Howard Gibbs
Melanie helps Ricoh Global Services connect, automate, and transform. I have worked with Melanie on reporting for several Global accounts and she is indispensable. Melanie helps to centralize and automate data from multiple systems. She eliminates risk with repeatable, reliable processes. She allows everyone to make better decisions based on better data. Melanie is an invaluable asset to any Team, and I highly recommend her.
Jerry Steves
Melanie is one of the most detail-oriented individuals I have ever had the pleasure of working with. Her analytical skills and vast knowledge of the industry make her indispensable. Melanie has a can-do attitude and a desire to exceed all expectations when it comes to completing a project or assignment.
Credentials
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Unconscious Bias
LinkedInMay, 2023- Oct, 2024 -
Developing Your Emotional Intelligence
LinkedInAug, 2022- Oct, 2024 -
Gemba Kaizen: A Commonsense Approach to Continuous Improvement (Blinkist Summary)
LinkedInJun, 2022- Oct, 2024 -
Introduction to AWS for Non-Engineers: 1 Cloud Concepts
LinkedInJun, 2022- Oct, 2024 -
Learning ITIL®
LinkedInFeb, 2022- Oct, 2024 -
CDIA+
CompTIAJun, 2008- Oct, 2024
Experience
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Ricoh Global Services
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IT Services and IT Consulting
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100 - 200 Employee
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Continuous Improvement Specialist
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Apr 2018 - Present
Design, develop and maintain data models for reporting and analyzing data related to business, regulatory, contractual and ad hoc requirements. Achieve incremental and large scale improvements in service quality, operational efficiency and business continuity and for ensuring that the service portfolio continues to be aligned to business needs.
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Global Support Consultant
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Apr 2011 - Apr 2018
Facilitate multiple sale opportunities across global regions through international conference calls and emails;Gather customer requirements from account managers and customer to create SOW and Global Deployment Launch packages to optimize global approach for their accounts;Track progress of global deployment for contracted customers; Research and organize RFP responses from large corporations, including FG500 companies.
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Business Analyst
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Jun 2006 - Apr 2011
Analyzed customers' current print environment and business processes. Recommended solutions to increase productivity and reduce costs; developed document solutions for diverse organizations, including financial, education, healthcare, manufacturing and technology.
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Computer Sciences Corporation
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India
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Retail
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1 - 100 Employee
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Senior Programmer Analyst
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Oct 1998 - Oct 2000
Customized PolicyLink annuity application to meet customer and regulatory requirements. (CSC acquired PMSC/The Leverage Group, which originally developed the software.) Customized PolicyLink annuity application to meet customer and regulatory requirements. (CSC acquired PMSC/The Leverage Group, which originally developed the software.)
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USAA
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United States
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Financial Services
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700 & Above Employee
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Senior Programmer Analyst
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Jul 1992 - Oct 1998
Programmer/Analyst with Loss Financial Applications, Statistical Reporting, and Needs Based Sales & Service applications Programmer/Analyst with Loss Financial Applications, Statistical Reporting, and Needs Based Sales & Service applications
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Consultant
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Jun 1990 - Jun 1992
Systems Analysis, Programming, Cost/Benefit Analysis Systems Analysis, Programming, Cost/Benefit Analysis
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Education
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2010 - 2010
Prosci
CCMP, Change Management -
2008 - 2008
CompTIA
CDIA+, Document Management -
1986 - 2000
Baylor University - Hankamer School of Business
BBA, Quantitative Business Analysis; International Business -
1983 - 1986
Mary Carroll High School
Community
