Operations Specialist

• Mar 2022 - Present

As a Sales Operations Specialist, my primary duties involve problem solving and improving sales processes to drive revenue growth. I also play a key role in managing customer relationships using CRM tools and techniques. In addition, I have experience in direct sales and sales management, and am skilled at working effectively in a team environment. I have also kept up with emerging technologies and have used them to increase efficiency and productivity. In my current role, I am responsible for managing the social media presence for the Edmond location and have four of the top 15 sales reps in my charge. Personally, I am also ranked in the top 10 of the company in terms of sales performance.

Manager in Training

• Jun 2020 - Mar 2022

As a Manager in Training (MIT), my primary focus was on problem solving and improving sales processes to drive revenue growth. I utilized customer relationship management (CRM) tools and techniques to effectively manage customer relationships, and had direct sales and sales management experience. I was adept at working in a team environment and staying up-to-date with emerging technologies to increase efficiency and productivity. I also had strong auditing and analytical skills, with the ability to analyze data to make informed decisions. In 2020, I led four out of five of our store reps to achieve $100K in revenue for the calendar year. This role was later absorbed and expanded upon by the Sales Operations Specialist position.

Friendly Expert (sales)

• Nov 2019 - Jun 2020

As a Friendly Expert, my primary focus was on problem solving and improving sales processes to drive revenue growth. I had direct sales experience and was skilled at working effectively in a team environment. I also stayed up-to-date with emerging technologies to increase efficiency and productivity. I consistently ranked as the #1 performer in the company for ten months in a row, demonstrating my strong sales skills and dedication to success. Other relevant skills for this position may include customer relationship management (CRM), sales management, analytical skills, and the ability to analyze data to make informed decisions.

Social Media Manager

• Jan 2017 - Present

As a Social Media Manager, I have expertise in digital marketing and am skilled at problem solving and managing customer relationships using CRM tools. I have experience in project management and direct sales, and am proficient in using social media platforms and tools to increase brand awareness and drive revenue growth. I have a strong background in graphic design and social media marketing, and am skilled at copywriting to effectively communicate brand messaging. I have kept up to date with digital trends and lingo, and am able to address each platform and medium with a thorough understanding of its specific utility. I have had great success working with medium to large companies, with a track record of delivering positive results for companies ranging from 50 to 10,000 employees.

Team Lead

• Jun 2019 - Oct 2019

Server

• Feb 2019 - Jun 2019

Creative Director

• Oct 2018 - Feb 2019

As a Creative Director, I have expertise in digital marketing and am skilled at problem solving and managing customer relationships using CRM tools. I have experience in project management, art direction, and new media, and am proficient in using marketing and social media platforms to increase brand awareness and drive revenue growth. I have a strong background in graphic design, and am able to effectively create a prominent, solid reputation and presence on IG, Twitter, Facebook, and SnapChat. During my time in this role, I was able to increase our followers from approximately 40 to 5500, demonstrating my ability to effectively leverage social media to engage with and grow an audience.

Sales Associate

• Nov 2017 - Mar 2018

Sales Lead

• Jul 2016 - Jul 2017