Nicole Freedman, SHRM-CP

Human Resources Operations Manager at Humanyze
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Contact Information
us****@****om
(386) 825-5501
Location
Salem, Massachusetts, United States, US
Skills

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Credentials

  • SHRM Certified Professional (SHRM-CP)
    SHRM
    Jan, 2019
    - Nov, 2024

Experience

  • Humanyze
    • United States
    • Software Development
    • 1 - 100 Employee
    • Human Resources Operations Manager
      • Nov 2020 - Present

      • Lead, plan, direct, develop, enforce, and document full human resources policies for staff• Improve onboarding with enhanced orientation and milestones• As a trusted adviser, partner with managers and employees to provide guidance and counseling regarding recruitment, employee performance, and complaint investigation• Revise and maintain the company handbook on policies and procedures• Oversee payroll processing and reporting• Manage the HRIS system and ensure data is accurate and compliant with federal and state regulations • Coordinate and lead new hire orientations and benefits meetings• Manage recruitment process including writing job descriptions, sourcing, and interviews• Develop employee engagement surveys and report on measurable results to leadership• Resolve employment-related questions from employees, supervisors, and applicants• Supervise the vendor management program Show less

    • Operations Manager
      • Jan 2018 - Nov 2020

      • Planned, directed, and implemented annual all-company meetings including researching destinations, negotiating contracts, and booking all travel, meals, and activities• Implemented office renovation and expansion with company leadership, designers, contractors, building management, and furniture vendors• Worked with CFO on vendor selection and management, client billing, and payroll

    • Executive Assistant Office Manager
      • Aug 2016 - Jan 2018

      General HR dutiesAssist CFO on vendor management, client billing and payroll.Onboard new employeesOversee redesign of current office.Answer researcher inquiries regarding our technology and pricing.Invoice customers.Point person for all company purchases.Approve all travel reports. Coordinate yearly company meeting.

  • Villa Journeys
    • Travel Advisor, Co-owner
      • Jan 1998 - Jan 2018

      Coordinated the design and implementation of complete website redesign. Write and maintain website content. Write, edit and prepare layout of monthly customer e-newsletter. Provide information on destinations as well as entry requirements. Responsible for all customer care from sales to post travel. Conduct research to locate new properties and negotiate contracts. Coordinated the design and implementation of complete website redesign. Write and maintain website content. Write, edit and prepare layout of monthly customer e-newsletter. Provide information on destinations as well as entry requirements. Responsible for all customer care from sales to post travel. Conduct research to locate new properties and negotiate contracts.

  • Massachusetts Institute of Technology
    • United States
    • Higher Education
    • 700 & Above Employee
    • Senior Administrative Assistant
      • Jul 2014 - Mar 2017

      • Managed and coordinated all aspects of on- and off-site conferences and workshops including advising students and outside groups of MIT and Media Lab procedures • Managed complex travel arrangements and itineraries • Managed calendars and scheduling • Coordinated orientation for new appointees • Managed financial activity including monitoring awards, budgets, and expenditures • Coordinated temporary workers and independent contractors as well as overseeing project work to ensure work has been completed according to plan • Invited, scheduled and arranged travel for guest speakers • Coordinated speaker biographies, talk titles and descriptions to be used in talk publicity • Generated, coordinated, and monitored social media communications using WordPress, Twitter, and YouTube Show less

  • MIT Media Lab
    • United States
    • Research Services
    • 300 - 400 Employee
    • Administrative Assistant
      • Jul 2008 - Jul 2014

      • Generate, coordinate, and monitor social media communications using HTML, WordPress, Dreamweaver, Twitter, and YouTube. • Manage and coordinate all aspects (venues, negotiating with vendors, agenda, materials, travel, communications, etc.) of on- and off-site conferences and workshops including advising students and outside groups of MIT and Media Lab procedures • Manage complex travel arrangements and itineraries • Manage calendars and scheduling • Coordinate orientation for new appointees (students, staff, visiting sponsors, etc.). • Manage financial activity including monitoring awards and budgets approving expenditures and procurement and recommending spending (salary distribution and procurement) decisions based on grant requirements and end dates • Coordinate temporary workers and independent contractors as well as overseeing project work to ensure work has been completed according to plan. • Photographer for annual conference and employee headshots • Invite, schedule and arrange travel for guest speakers • Coordinate speaker biographies, talk titles and descriptions to be used in talk publicity Show less

Education

  • University of Massachusetts Amherst
    BA, Psychology
    1993 - 1996
  • Northeastern University
    Introduction to the Digital Era: The Power of Social Media
    2014 - 2014
  • Northeastern University
    Digital Media
    2009 - 2010
  • Semester at Sea
    Semester at Sea
    1995 - 1995

Community

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