Experience

TRUMPF Portugal

• Portugal
• Machinery Manufacturing
• 1 - 100 Employee

• Service Manager for Portugal

  • Jun 2015 - Present



HEJAMARA

• Portugal
• Machinery Manufacturing
• 1 - 100 Employee

• Service Manager

  • Apr 2006 - May 2015

  Responsible for the service department of the Hejamara group.Definition of service department strategy and goals.Key figures analysis.Implementation of SYNCHRO processes.Active sale of spare parts and services.Planning and management of the service team. In-house customer service. Complaints. Service agreements with customers.Service team tools and special fixtures management.Power tools repair.Customer operator and programming training.Installation, commissioning, maintenance and service of laser\punching\combi machines at customer facilities. Show less



VRN

• Lisbon Area, Portugal

• Service Engineer

  • Mar 2001 - Apr 2006

  Installation, commissioning, maintenance and service of laser/punching/combi machines. Customer operator and programming training. Installation, commissioning, maintenance and service of laser/punching/combi machines. Customer operator and programming training.



ICSM, Lda

• Águeda

• Service Engineer

  • Sep 2000 - Feb 2001

  Installation and service of industrial machinery, such as : lathes, hydraulic presses, grinding machines, EDM machines Installation and service of industrial machinery, such as : lathes, hydraulic presses, grinding machines, EDM machines