Head of Sustainability

• Dec 2021 - Present

Manager Project Management Office

• May 2018 - Dec 2021

• Supporting the category managers and marketeers by monitoring the coordination and planning of various initiatives and international projects• Focusing on project planning, project follow-up, the final evaluation and reporting across all projects.• Monitoring the overall product development pipeline; timelines, planning and coordination of gate meetings along with guidance and feedback to the various teams.• Monitoring the various processes, documents and ways of working within Bolsius with the aim to standardize and improve, bringing further simplification to the organization. Show less

Brand Management Consultant

• May 2015 - Jun 2018

Brand Management Consultant at Acterus, delivering processes and solutions for the key portfolio challenges. Responsible for partnering with our customers to improve the total architecture of People, Process and Platforms; with the focus of improving their Product Development, Product Launch and Marketing activities. I specialise in working through customer frictions; defining the root causes and proposing solutions that address the complete brand development processes from ideation to brand performance monitoring with a strong focus on constency and standardisation of cross functional operations, intelligent portfolio prioritisation and effective stage-gate decision management. My key responsibilities are: - Analysis and Solution Definition - Implementation and Configuration of Platforms (PIM, DAM & PPM) - Process review, definition and re-structuring - Data Quality Control - Project Management - Working with customers in a agile approach to constantly deliver wins into their businesses. Show less

Platform Manager

• Jun 2013 - Apr 2015

As a Platform Manager at Audatex Australia, a Solera Company, I manage and coordinate the development and lifecycle of existing and new products for the Australian auto industry. Working in this fast-paced and nimble environment has granted me experience in the below areas: • Project portfolio management; coordinating multiple product streams, development releases, and iterations • Gathering and prioritising product and customer requirements, while managing expectations throughout the development cycle • Management of multiple development teams, with daily scrums and weekly working groups • Weekly correspondence and coordination with colleagues around the globe. • Defining the product vision, and working closely with development, sales, and marketing ninjas • Prioritising stories and tasks to ensure development milestones are met with each build/iteration • Product Ownership throughout the product lifecycle to ensure business objectives are met Show less

Business Analyst

• Oct 2011 - Jun 2013

As a Business Analyst within Melbourne IT I have been involved both initiation and deployment stages of 8 key projects, enabling and providing me with the below experience:• Developing user stories into user interfaces.• Documentation detailed acceptance criteria and being pro-actively involved with the testing teams. • Agile Requirements (Management (Use Case, User Story, Requirements Traceability, Iteration Planning) • Assist Project managers with managing stakeholder expectations within the projects scope and budget. • Key liaison point between technical teams and business units. • Understanding both business goals and technical constrain; navigating projects to a viable solutions. • Managed rapidly changing system and business requirements through the analysis, documentation and authorisation processes. Interviewing and workshop facilitation • Process improvement analysis and advice .• Coordinated workshops and requirement gathering sessions, ensuring approval form project sponsors at each key milestone.• Managed change processes as new systems and processes were implemented eliminating stakeholder resistance. • Provided consultancy around communications, business rules process modification and implementation. Show less

Operations Coordinator

• Jan 2011 - Nov 2011

• Key creator of business and functional requirements.• Involved in UAT development and testing.• Maintained open and frequent communications with all teams, gaining their input where required and making sure they are represented in all decisions.• Analyzed and managed debtors and large credits within my business unit, implementing changes to reduce these figures.• Performed market research, ensuring we remain innovative and stay competitive.

Channel Account Manager

• Aug 2006 - Jan 2011

• Exceeded assigned revenue & growth metric targets for channel.• Introduced a customer satisfaction survey, reducing potential incidents, existing problems, as well as implementing suggested improvements.• Managed direct reports and provided guidance to staff in other offices.• Monitored weekly credit reports, identifying trends and reducing overall credit payout.• Developed marketing initiatives and plans for entire Partner Channel, including the Partner Reactivation Plan.

E Business Project Co-ordinator

• Jan 2009 - Mar 2009

• Worked independently to manage small projects within Melbourne IT that required Customer Service buy-in.• Reviewed the efficiency of routine internal jobs and processes, presenting improvements to the executive team.• Assisted in the introduction of a performance monitoring system involving IVR recordings, statistical input and quality monitoring.