Experience

Bristol Hospice

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Hospice Liason

  • Jan 2022 - Present



Hinds Hospice

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Hospice Care Consultant

  • Mar 2021 - Oct 2021



Interim HealthCare Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Development Representative

  • Jul 2014 - Mar 2021

  Daily visits to referral sources in physician offices. (65 visits average per week) I have been the exclusive Business Development Representative for Interim Healthcare since September 2015, managing the territory and referral sources resulting in bringing in over 50% of the business including Medicare referrals. Maintain and manage relationships between medical offices and Interim clinical team. Visits include skilled nursing facilities, assisted living communities, hospitals, hospice, and community partners. Projects include PR projects such as FedEx water challenge, collecting over 10,000 water bottles for the city of Porterville working with a local non-profit. Negotiated with the Fresno Grizzlies to donate and dedicate over 450 cases of water and featured four of the home games to this cause. Running and managing the Interim Socktober Sock Drive 5 years in a row, coordinating Community partnerships resulting in over 5800 donated items in 2019, over 700 pounds of new socks collected for the Poverello House. Manage the social media platform, Constant Contact email campaign, and content creator and admin for Facebook page. Show less



Grossmont Gardens Retirement Community - Elmcroft Senior Living

• La Mesa, Ca.

• Community Relations Director

  • Nov 2009 - Dec 2013

  Responsible for the sales and marketing of a multi-level, full-service retirement community. Met with families to determine the appropriate level of care or placement. Worked directly with the Executive Director in management of the community. Community relations, networking, and promotion of the campus within the community. Completion of promotional television and newspaper projects. Management of a high volume of inquiries, resulting in the highest growth and census numbers in region. Responsible for the training and performance of marketing coordinator, move-in coordinator and concierge. Show less



Carrington Pointe Assisted Living

• Community Relations Coordinator

  • May 2009 - Oct 2009

  Performed all aspects of inside sales: Family tours, online leads, 20-30 daily follow-up calls to families, daily use of software to track goals, performance and results. Strong emphasis on effective follow-up communications, resulting in the highest 3-month increase in occupancy in Carrington Pointe’s history. Performed all aspects of inside sales: Family tours, online leads, 20-30 daily follow-up calls to families, daily use of software to track goals, performance and results. Strong emphasis on effective follow-up communications, resulting in the highest 3-month increase in occupancy in Carrington Pointe’s history.



Well-Being Group

• Fresno, California Area

• Director of Community Relations

  • Jul 2007 - May 2009

  Conducted extensive community outreach: Doctor‘s offices, assisted living communities, hospital discharge planners, local non-profits, networking groups etc. Selected to perform all in-home family consultations, resulting in a 25% increase in consultation-to-customer ratio. Responsible for marketing campaigns and budget. Coordinated local trade show participation. Responsible for building/maintaining relationships with referral sources in the community. Met with hospital social services teams, Directors of Assisted Living and Retirement Communities in Fresno/Madera Area. Met with perspective clients and assessed needs/share services. Opened cases and implemented follow -up plans. Organized annual marketing plans and strategy. Worked with Executive Director and Owners on sales strategies. Show less



A Place for Mom

• United States
• Hospitals and Health Care
• 700 & Above Employee

• ElderCare Advisor

  • Oct 2006 - Jul 2007

  Established and maintained referral source relationships and performed over-the-phone family consultations, resulting in both top monthly bonuses and being chosen to help train new hires within 1 month of hire. Established and maintained referral source relationships and performed over-the-phone family consultations, resulting in both top monthly bonuses and being chosen to help train new hires within 1 month of hire.



PhysioCare Physical Therapy

• Fresno, California Area

• Marketing Director

  • Feb 2004 - Oct 2006

  Crafted and implemented marketing program, with focus on community outreach for Fresno and Bakersfield offices, resulting in 50% increase in referred customers. Visited hospital discharge planners and doctors offices, with focus on appreciation of referrals. Coordinated and conducted lunch presentations for doctors and staff. Crafted and implemented marketing program, with focus on community outreach for Fresno and Bakersfield offices, resulting in 50% increase in referred customers. Visited hospital discharge planners and doctors offices, with focus on appreciation of referrals. Coordinated and conducted lunch presentations for doctors and staff.



Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Community Relations/ Reminiscence Coordinator

  • Nov 2002 - Nov 2003

  As D.C.R: Executed community outreach programs that exceeded move-in census expectations. As R.C: Responsible for the overall management and success of the Alzheimer’s and Dementia facilities. Exceeded quarterly Quality Service Review expectations. Conducted monthly Alzheimer’s support group meetings for families and determined their needs. Hired and trained care staff. Assisted in Memory Walk campaigns. Open House coordination. As D.C.R: Executed community outreach programs that exceeded move-in census expectations. As R.C: Responsible for the overall management and success of the Alzheimer’s and Dementia facilities. Exceeded quarterly Quality Service Review expectations. Conducted monthly Alzheimer’s support group meetings for families and determined their needs. Hired and trained care staff. Assisted in Memory Walk campaigns. Open House coordination.



Elim Care

• Fresno, California Area

• Director of Placement

  • May 2002 - Nov 2002

  Implemented sales and marketing strategies for both the Alzheimer’s and Assisted Living communities. Focused on community outreach for the central valley, as well as inside sales. Exceeded the expected move-in census every month. Active member of multiple chambers of commerce and a variety of network groups: The Aging Network, Senior Living Network, Fresno Woman’s Network etc. Conducted tours for perspective families, explaining services within each facility. Weekly meetings with vice president. On-call at all times. Show less



Alterra

• Fresno, California Area

• Community Sales Representative

  • Mar 2001 - May 2002

  Developed, along with another CSR, all aspects of sales and marketing programs. Accomplished company record for new facility resident move-ins. Conducted tours for perspective families. Consistently tracked and followed up with potential residents and referral sources. Developed, along with another CSR, all aspects of sales and marketing programs. Accomplished company record for new facility resident move-ins. Conducted tours for perspective families. Consistently tracked and followed up with potential residents and referral sources.



San Mar Properties

• Fresno, California Area

• Leasing Agent

  • Aug 1999 - Mar 2001

  Conducted interviews with perspective tenants, determined needs and qualifications. Produced competitive analysis reports to evaluate rental rates. Inspected apartments, scheduled vendor maintenance and repair, reviewed security reports. Processed accounts receivable. Conducted interviews with perspective tenants, determined needs and qualifications. Produced competitive analysis reports to evaluate rental rates. Inspected apartments, scheduled vendor maintenance and repair, reviewed security reports. Processed accounts receivable.



Sunrise Senior Living

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Conceirge/ Care Manager

  • Oct 1998 - Oct 2000

  Assisted perspective families with orientation of facility. Greeted visitors and families as concierge. Operated busy phone system. Trained and supervised staff responsible for providing care. Administered prescribed medications for twenty residents. Assisted perspective families with orientation of facility. Greeted visitors and families as concierge. Operated busy phone system. Trained and supervised staff responsible for providing care. Administered prescribed medications for twenty residents.



Carrington Pointe

• Fresno, California Area

• Certified Nursing Assistant

  • Mar 1997 - Apr 1998

  Assisted residents with daily living activities. Provided hospice care and private-duty nursing, including use of urological and incontinence products. Performed physical admission assessments, daily blood pressures, weights and required charting of assigned residents. Developed positive relationships with family members. Team player with excellent attendance record. Assisted residents with daily living activities. Provided hospice care and private-duty nursing, including use of urological and incontinence products. Performed physical admission assessments, daily blood pressures, weights and required charting of assigned residents. Developed positive relationships with family members. Team player with excellent attendance record.