Experience

Wintringham

• Australia
• Individual and Family Services
• 100 - 200 Employee

• Housing and Homelessness Support Manager

  • Jul 2020 - Present



Yooralla

• Australia
• Individual and Family Services
• 400 - 500 Employee

• Group Manager

  • Mar 2018 - Jul 2020



Hope Street Youth and Family Services

• Brunswick melbourne

• Operations Manager

  • Jul 2017 - Mar 2018

  Reporting to the CEO and as part of the Executive team, I lead all of the Client Service teams across metropolitan Melbourne and Melton with an FTE of 30. Hope Street is about to expand with another 20 FTE through our new Refuge in Melton and our Mobile outreach program in the Melton LGA. The new programs will see our small organisation double in size and this expansion will provide much needed services for youth in one of the largest growth corridors in Melbourne. Reporting to the CEO and as part of the Executive team, I lead all of the Client Service teams across metropolitan Melbourne and Melton with an FTE of 30. Hope Street is about to expand with another 20 FTE through our new Refuge in Melton and our Mobile outreach program in the Melton LGA. The new programs will see our small organisation double in size and this expansion will provide much needed services for youth in one of the largest growth corridors in Melbourne.



Launch Housing

• Australia
• Non-profit Organization Management
• 100 - 200 Employee

• Housing Sevices Manager Launch Housing

  • Jun 2015 - Jul 2017

  Reporting to the General Manager Client Services Northern, I provide effective leadership in a post-merger environment managing nine programs over two sites as well as 3 outpost programs. 5 direct reports and 37 FTE employees with approximately 10 casuals. Managing and delivering brokerage against a $6M budget across my portfolio. Reporting to the General Manager Client Services Northern, I provide effective leadership in a post-merger environment managing nine programs over two sites as well as 3 outpost programs. 5 direct reports and 37 FTE employees with approximately 10 casuals. Managing and delivering brokerage against a $6M budget across my portfolio.



HomeGround Services

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Housing Services Manager

  • Jan 2013 - Jun 2015

  I was promoted to this position in January 2013 after Acting in this role for a period of nine months while we sorted out a new CEO. I run the IAP team at Collingwood managing the tenancy and property team at Prahran. Both are large teams and there is a synergy between them in terms of moving people out of crisis and into housing. Both teams are dedicated to ending homelessnes and keeping people housed. Wonderful place to work!

• IAP Intake Coordinator

  • Jul 2011 - Jan 2013

  As one of two Coordinators leading a team of 12 permanent and 5 plus casuals, my role is to manage the day to day functioning of the team in relation to our clients who come in to our drop in service. It's a fast paced role with plenty of change involved. A great team and senior leadership makes this role enjoyable and satisfying.

• Better options for families Outreach worker

  • Oct 2010 - Jul 2011

  I work with families to move them from rooming houses into better accommodation. Most of the work I do is around case management in order to provide supports for these families who may have other needs on top the need for housing.

• Project Worker (Better Options for Families)

  • Mar 2010 - Oct 2010

  As part of HomeGround's ongoing commitment to research, I have undertaken the role of Project Worker as part of the Service Development and Research Team. I am currently working on a 6 month research project which will report on outcomes for homeless families and will be published as a report to stakeholders and DHS by the end of September.



Home Ground Services

• Collingwood

• Initial Assessment and Planning worker

  • Nov 2009 - Oct 2010

  Work with a team of people who deal with front line services for people experiencing homelessness and who are in crisis. Work with a team of people who deal with front line services for people experiencing homelessness and who are in crisis.



CHEP Australia

• Sales & Services Operations Manager

  • Jul 2008 - Nov 2009

  This role reports to the Director Sales and Services. It is an operational role providing support to sales and services by producing and tracking metrics, standardisation of reporting and meeting the training requirements of the Sales and Services team.

• M1 Training Developer (SAP)

  • Oct 2006 - Jun 2008

  This role was created in line with the M1 SAP implementation project. All training and training development for Pricing and Invoicing modules was managed by me. I trained through 2 Go Live. The first in New Zealand and the second in Australia. My last act in this role was to train trainers in Mumbai India for their Go Live date of July 2008.

• Key Account Manager

  • Apr 2002 - Oct 2006

  Senior Sales Relationship Managment role. Handling Key Accounts nationally. Large contract negotiations and senior relationship management.