Matthew Jones

Lead MDM Engineer at CDM Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Perth Area

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To whom it may concern, I have been employed with Bunnings Group Limited for 13 years in a variety of positions including State Technical Services and Support Manager, Senior Standard Operating Environment Engineer and most recently as a Security and Risk Analyst. During my time at Bunnings I have worked closely with Matthew from when he joined our team as a Mobility Engineer in March of 2013 until I went on long term leave in December of 2017. Matthew has played a key role on several large-scale projects, working collaboratively with myself and other team members, as well as independently at times. I have regularly been impressed with Matthew’s dedication to his work, often going above and beyond to ensure that business expectations are met and often exceeded. For a number of years, I had a desk within metres of Matthew’s. While staying back late to work on my own objectives, when he wasn’t putting in extra time on project or log work, I would often see Matthew studying. Of all the people I have worked with over the last decade, he has one of the strongest commitments to furthering his skills and knowledge that I have seen. This is likely a key factor in his success in his chosen discipline of Mobility given its fast rate of growth and change in recent years. Matthew brings a level of positivity and enthusiasm to his work that has him be a genuine please to work with and supports a great work place environment and culture. Matthew has been an asset to the team and I wish him the very best for his future endeavours. Regards, Nicholas Da Silva

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Credentials

  • VMware Sales Professional - Mobility Management 2018 (VSP - MBL)
    VMware Workspace ONE
    Oct, 2019
    - Oct, 2024
  • VMware Technical Sales Professional - Mobility Management 2018 (VTSP - MBL)
    VMware Workspace ONE
    Oct, 2019
    - Oct, 2024
  • VMware Certified Professional - Digital Workspace 2019
    VMware
    Aug, 2019
    - Oct, 2024
  • CompTIA Mobility + ce
    CompTIA
    Jul, 2015
    - Oct, 2024
  • Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuring
    Microsoft
    Mar, 2012
    - Oct, 2024
  • Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuring
    Microsoft
    Dec, 2010
    - Oct, 2024
  • Harmony Email & Collaboration Technical Specialist
    Check Point Software Technologies Ltd
    Nov, 2022
    - Oct, 2024
  • Knox Associate
    Samsung Electronics
    Jan, 2021
    - Oct, 2024
  • Knox Professional
    Samsung Electronics
    Jan, 2021
    - Oct, 2024
  • Android Enterprise Associate
    Google
    Jul, 2019
    - Oct, 2024
  • AirWatch Certified Enterprise Mobility Associate
    AirWatch by VMware
    Jan, 2015
    - Oct, 2024

Experience

    • Telecommunications
    • 1 - 100 Employee
    • Lead MDM Engineer
      • Dec 2020 - Present

    • Australia
    • Telecommunications
    • 1 - 100 Employee
    • Mobility Engineer
      • Jan 2019 - Nov 2020

      Designing and Implementing Enterprise Mobility Management Solutions for customers in including but not limited to Government, Health Care, Disabilities, Mining and Trade Industries. Duties include but not limited to: - Build process and support documentation for including but not limited to Device Enrollment, MDM Administration, Mobile Application deployments and End User Support - Building Scope of Works (SoW) for the provision of Managed Services specializing in MDM - After hours application deployments to iOS and Android devices - Oversee ticket management and provide feedback - Resolve tickets within SLAs - Custom Internal Application Development to compliment MDM functionality - Automation of MDM Build tasks with PowerShell and REST API - Custom MDM Reporting with PowerShell and REST API Achievements in this role: - Completed MDM Projects for 9 customers - Automation of the device retirement process. - Creation of the MFA Forwarder Android App (Forwards text messages received from a Single number to a DL to assist in managing multiple customer accounts using MFA) - Creation of Reset Assistant Android Application to help automate customer re-enrolment projects - Achieved VMware Certified Professional – Digital Workspace 2019 Certification - AirWatch vs Intune LinkedIn article. See https://www.linkedin.com/pulse/vmware-workspace-one-uem-vs-microsoft-azure-intune-which-jones/

    • Australia
    • Retail
    • 700 & Above Employee
    • Mobility Engineer
      • Mar 2013 - Dec 2018

      Build and architect Mobility Solutions for the business using VMWare Workspace One (Previously known as AirWatch) and Wavelink Avalanche. Some examples of these include but are not limited to:- Line of Business devices for Warehouses, Trade Centres and Distribution Centre devices running iOS and Windows Mobile 6.5- Mobile Point of Sale running iOS and Windows CE- COPE Smart Phones (Corporately owned, personally enabled)- Apple DEP- Apple VPP- Active Directory and Certificate Authority Integration- MortScript (Portable scripting language for Windows Mobile)- Mobile Packaging- Mobile Email Management- Mobile Application Management - Automation with Windows PowerShell, including manipulating Workspace One (Previously known as AirWatch) console via REST API- Basic Application Development with Android StudioProjects and Milestones:Mar-2016Lead and Manage Phase 1 and 2 iOS Point of Sale RolloutNov-2015:Lead and Manage Phase 4 iPod RolloutAug-2015:Mobile Point of Sale designJul-2015CompTIA Mobility+ CertifiedApr-2015Team Member of the MonthJan-2015AirWatch Accredited Mobility AssociateSep-2014COPE implementation in Australia and New ZealandSep-2014Bunnings NZ AirWatch Design, Structure and Phase 1 iPod rollout to storesFeb-2014Implementation of Apple VPPNov-2013Bunnings AU AirWatch design, structure and Phase 1 iPod rollout to stores Nov-2013AirWatch recommended as EMM solution for Bunnings

    • Desktop Services Officer
      • Jan 2012 - Mar 2013

      Providing 2nd level Desktop Support to Bunnings Team Members in Western Australia and South Australia which includes:- Coordinating iPads for Team Members in both states- Supporting registers including self serve check outs- General IT Software and Hardware support- Print Server Administration- Windows 7 Roll outs- Liasing with contractors for installation of power and data cable runs- Self Serve Checkout roll out to Bunnings Warehouse's in both states (Physical and software installation)- Store VLAN Roll outs (Which included a lot of liaison with numerous sub departments in IT around the business)

    • Call Center (Help Desk) Team Member
      • Feb 2011 - Jan 2012

      Providing first level support to all Bunnings Warehouses and small format stores all across Australia and New Zealand which includes- Bunnings Mitel and LG Aria phone system support- Bunnings Registers including self serve support- End user support on oracle applications- Password resets (Active Directory, Intranet etc)- Overnight system monitoring- Executing and reviewing overnight backups- Reporting to System and Developer departments on critical system alerts

    • Register Operator - Cannington Warehouse
      • Aug 2007 - Feb 2011

      Casual Team Member

    • Australia
    • 1 - 100 Employee
    • ICT Officer
      • Jan 2011 - Feb 2011

      Temporary work rolling out new computers which included - Entering new assets onto Symantec Altiris with Mac addresses to utilize Wake on LAN - Imaging new computers with Microsoft Windows XP - Installing relevant software onto end user computers - Active Directory Password resets upon user request Temporary work rolling out new computers which included - Entering new assets onto Symantec Altiris with Mac addresses to utilize Wake on LAN - Imaging new computers with Microsoft Windows XP - Installing relevant software onto end user computers - Active Directory Password resets upon user request

Education

  • The Polytechnic of Western Australia
    Diploma of Information Technology (Networking), Information and Communication Technology
    2007 - 2009
  • Lumen Christi College
    2004 - 2007
  • Udacity
    Android Basics Nanodegree by Google, Computer Programming, Specific Applications
    2017 - 2018

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