Kayley Freshman-Caffrey

Director, Business Planning at EL Education
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US

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Experience

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Director, Business Planning
      • Apr 2023 - Present

    • Associate Director, Partner Operations
      • Jan 2022 - Apr 2023

    • Manager, Business Planning & Analysis
      • Nov 2018 - Jan 2022

    • Contract Manager, Technology
      • Oct 2015 - Nov 2018

      Los Angeles, CA

    • Australia
    • Market Research
    • 300 - 400 Employee
    • Business Research Analyst
      • Aug 2013 - Oct 2015

      Los Angeles, CA • Researched and wrote reports to aid buyers in different markets; focused on the fields of insurance, marketing, hospitality, and finance administration • Managed multiple projects concurrently, including report writing, report reviews, title research, media work, tool creation and event planning • Developed new tools in Excel, such as an aggregator and analytics tool for sales metrics • Scored in the top 15% of analysts for report quality for 8 consecutive quarters • Presented a… Show more • Researched and wrote reports to aid buyers in different markets; focused on the fields of insurance, marketing, hospitality, and finance administration • Managed multiple projects concurrently, including report writing, report reviews, title research, media work, tool creation and event planning • Developed new tools in Excel, such as an aggregator and analytics tool for sales metrics • Scored in the top 15% of analysts for report quality for 8 consecutive quarters • Presented a training session for all analysts on time management Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Desk Lead - McCarty Hall
      • Jun 2012 - Jun 2013

      Greater Seattle Area • Maintained accurate records pertaining to hundreds of keys, residents, and facilities • Presented quarterly on a range of topics including health and customer service standards • Trained desk hosts in both one-on-one and group settings • Worked in a team to provide high-quality customer service

    • Marketing Intern
      • Jun 2012 - Jan 2013

      Greater Seattle Area • Coordinated daily social media activities to increase engagement • Over Summer 2012, raised Facebook likes by 4% and Twitter followers by 6% • Researched and wrote marketing-oriented posts for the TRAY Creative blog

    • Business Development Intern
      • Jan 2012 - Jun 2012

      Greater Seattle Area • Conducted research relating to the mobile marketing industry • Managed client information using a CRM system and contacted clients via phone • Presented to small groups regarding SPARQCode’s services and industry information • Proposed our services to a multi-million dollar company, which led to a sale

    • Keyholder
      • Jun 2011 - Sep 2011

      Everett, WA • Delegated responsibilities to coworkers and performed other management duties • Exceeded 100% of sales goals using effective customer service and persuasive skills

    • United States
    • Higher Education
    • 700 & Above Employee
    • Desk Receptionist
      • Jan 2011 - May 2011

      Washington D.C. Metro Area • Communicated with other staff, residents, and campus services to resolve issues

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Summer Intern
      • Jul 2010 - Aug 2010

      Greater Seattle Area • Coordinated volunteers from businesses such as PEMCO Insurance and Boeing • Collected and compiled information by filing papers and performing data entry tasks

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Area 1 President
      • Apr 2009 - Mar 2010

      Greater Seattle Area • Organized activities for Area 1 and communicated with area members (approx. 1,500 students) • Strengthened public speaking skills: gave speeches and spoke often to DECA members and advisors • Co-led the 10,500 DECA members in Washington State through conferences and other initiatives

Education

  • University of Washington, Michael G. Foster School of Business
    Bachelors of Arts, Business Administration
    2011 - 2013
  • American University - Kogod School of Business
    Bachelor of Science, Business Administration
    2010 - 2011
  • Cascade High School
    Diploma, General Education
    2006 - 2010

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