Kayley Freshman-Caffrey
Director, Business Planning at EL Education- Claim this Profile
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Bio
Experience
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EL Education
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United States
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Education Administration Programs
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100 - 200 Employee
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Director, Business Planning
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Apr 2023 - Present
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Associate Director, Partner Operations
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Jan 2022 - Apr 2023
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Manager, Business Planning & Analysis
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Nov 2018 - Jan 2022
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Contract Manager, Technology
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Oct 2015 - Nov 2018
Los Angeles, CA
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IBISWorld
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Australia
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Market Research
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300 - 400 Employee
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Business Research Analyst
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Aug 2013 - Oct 2015
Los Angeles, CA • Researched and wrote reports to aid buyers in different markets; focused on the fields of insurance, marketing, hospitality, and finance administration • Managed multiple projects concurrently, including report writing, report reviews, title research, media work, tool creation and event planning • Developed new tools in Excel, such as an aggregator and analytics tool for sales metrics • Scored in the top 15% of analysts for report quality for 8 consecutive quarters • Presented a… Show more • Researched and wrote reports to aid buyers in different markets; focused on the fields of insurance, marketing, hospitality, and finance administration • Managed multiple projects concurrently, including report writing, report reviews, title research, media work, tool creation and event planning • Developed new tools in Excel, such as an aggregator and analytics tool for sales metrics • Scored in the top 15% of analysts for report quality for 8 consecutive quarters • Presented a training session for all analysts on time management Show less
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University of Washington
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United States
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Higher Education
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700 & Above Employee
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Student Desk Lead - McCarty Hall
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Jun 2012 - Jun 2013
Greater Seattle Area • Maintained accurate records pertaining to hundreds of keys, residents, and facilities • Presented quarterly on a range of topics including health and customer service standards • Trained desk hosts in both one-on-one and group settings • Worked in a team to provide high-quality customer service
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Marketing Intern
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Jun 2012 - Jan 2013
Greater Seattle Area • Coordinated daily social media activities to increase engagement • Over Summer 2012, raised Facebook likes by 4% and Twitter followers by 6% • Researched and wrote marketing-oriented posts for the TRAY Creative blog
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Business Development Intern
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Jan 2012 - Jun 2012
Greater Seattle Area • Conducted research relating to the mobile marketing industry • Managed client information using a CRM system and contacted clients via phone • Presented to small groups regarding SPARQCode’s services and industry information • Proposed our services to a multi-million dollar company, which led to a sale
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Keyholder
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Jun 2011 - Sep 2011
Everett, WA • Delegated responsibilities to coworkers and performed other management duties • Exceeded 100% of sales goals using effective customer service and persuasive skills
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American University
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United States
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Higher Education
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700 & Above Employee
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Desk Receptionist
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Jan 2011 - May 2011
Washington D.C. Metro Area • Communicated with other staff, residents, and campus services to resolve issues
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Washington Business Week
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United States
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Non-profit Organizations
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1 - 100 Employee
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Summer Intern
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Jul 2010 - Aug 2010
Greater Seattle Area • Coordinated volunteers from businesses such as PEMCO Insurance and Boeing • Collected and compiled information by filing papers and performing data entry tasks
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Washington DECA
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United States
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Education Administration Programs
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1 - 100 Employee
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Area 1 President
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Apr 2009 - Mar 2010
Greater Seattle Area • Organized activities for Area 1 and communicated with area members (approx. 1,500 students) • Strengthened public speaking skills: gave speeches and spoke often to DECA members and advisors • Co-led the 10,500 DECA members in Washington State through conferences and other initiatives
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Education
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University of Washington, Michael G. Foster School of Business
Bachelors of Arts, Business Administration -
American University - Kogod School of Business
Bachelor of Science, Business Administration -
Cascade High School
Diploma, General Education