Head of Communications

• Aug 2022 - Present

Head Of Partnerships, Lightful Solutions

• Mar 2022 - Oct 2022

Head of Global Ecosystem

• Mar 2021 - Mar 2022

Global Strategic Partner Relations Lead

• May 2019 - Mar 2021

Partnerships Manager

• Jun 2017 - May 2019

Senior Account Manager

• Nov 2016 - Jun 2017

Project Director, Cultural Destinations

• Jul 2014 - Oct 2016

Directed a strategic, multi-stakeholder project funded by Arts Council England, the aim of which was to drive Calderdale’s visitor economy through its cultural assets. Key achievements include:Secured a five figure sum in funding for the continuation of the project beyond the initial period.Engaged & maintained successful relationships with 12 consortium partner organisations and a network of more than 100 associate partners, working with leadership and staff teams.Implemented the first collaborative audience insight collection and collation, feeding the first borough-wide collective economic impact assessment of cultural assets, and Audience Finder cluster for the borough.Incorporated a new private company through which future collaborative work will be delivered, including developing a governance structure and business plan. Supported the development of a new festival and implemented and led a collaborative approach to the marketing and comms - leading a team of 6 arts marketers across 3 organisations.Developed advocacy tools and delivering presentations to encourage recognition of culture in economic plans and policy forums, with local businesses and as part of regional and national political dialogue.Led the repositioning of culture within the local visitor offer and economic growth plans. Drove changes in destination brand positioning and marketing including overseeing development of new website, print and digital marketing materials.

Arts Across Borders

• Apr 2014 - Jun 2014

I spent 3 months working in Madrid at the Central de Diseno working with DIMAD (http://www.dimad.org/) and assisting on the REPLIC_AGE festival. Work here included:Liaising with international guests and speakers for the festival and conferenceTranslating contracts and press releases from Spanish to EnglishSupporting the coordination of the event programmeThis was as part of the Arts Across Borders scheme, funded through Leonardo da Vinci and administered by Beam (http://beam.uk.net/) and Una Mas Una (http://www.unamasuna.com/)I also worked on projects within the scheme that involved public events and workshops - British artists engaging with local communities in Madrid held at Espacio Oculto http://www.espacioocultomadrid.org/.

Project Officer, Leeds Stories of the Great War

• May 2013 - Apr 2014

Managing a collaborative project, the aim of which was to engage local community groups, partner organisations and academics in co-produced research projects focusing on Leeds life during the war. Responsibilities in this role included- Maintaining and coordinating relationships with external partners, developing new relationships, planning and facilitating meetings. - Publicising the project through media, advertising and social media- Recruiting community participants. - Negotiating and facilitating access for community groups to libraries, archives and museums for their primary research. - Acting as the main point of contact for project participants, managing communication between all parties. - Supporting the Principal Investigator in the planning and timetabling of project milestones (including scheduling events, checking progress with partners and communicating deadlines).- Ensuring funding requirements were met, managing the budget and contributing to additional funding bids. - Reviewing and monitoring project progress and producing a comprehensive evaluation report.

Audience Engagement Officer

• Jan 2012 - Apr 2013

This was a temporary role where I was able to achieve a number of successes for the organisation including- a successful campaign for both financial sales targets and reaching new audiences - Refugee Boy, 2013- implementing a new student offer and campaign- devising a new strategy for building audiences for accessible performances including collaborating with partner organisations on shared marketing and outreach.Responsibilities included:- Outlining potential opportunities for developing audiences for the West Yorkshire Playhouse programme of shows and participatory offer and actively build on these audiences- Managing audience development schemes and activity, show and non show related- Managing community and audience focused projects; including access and diversity focused projects and report back to management team on completion and evaluation of these projects- Managing the planning and promotion of all accessible performances and identify and build potential audiences for these performances- Managing ongoing audience ambassador schemes and other outreach activities, working cross-departmentally with the Arts Development and First Floor teams- Managing Arts Development Print – scheduling and proofing - Advocating and actively promoting West Yorkshire Playhouse’s commitment to engaging diverse audiences regionally and nationally.- Developing relationships with regional arts organisations and working in collaboration with them in order to build on audiences and go beyond sharing data- Acting as point of contact for charities, groups and companies who wished to become involved, directing them into schemes and raising their profile internally.

Audience Development Consultant: Voluntary

• Mar 2012 - Sep 2012

Audience Development project consultant Audience Development project consultant

Learning Coordinator

• Jun 2011 - Jan 2012

To deliver and assist with the development of the formal, family and adult learning programme.To assist in development and delivery of advertised school sessions and bespoke sessions for specific group requests.Work with other departments to deliver all types of education sessions, hospitality, marketing, archaeology, animals etc, in addition to historical and art-based visits.Coordinate schools and community group visits maintain booking system for education and outreach visits, meet teachers / group leaders in person to discuss needs and assist with visit planning.Manage team of casual staff and volunteers.Administrative tasks – booking confirmations, compiling visit data and evaluation information.

Audience Development Assistant

• Jun 2010 - Jun 2011

This was a temporary role to support the final years of an Heritage Lottery Funded Audience Development Project.Responsibilities included:- Maintaining contact database for the project and keeping links with contacts from diverse groups.- Assisting with devising and managing events and projects on both small and large scale. - Budget management of audience development project – financial reporting.- Accurately compile and process statistics and reports for HLF and other fundraising bodies - Developing, coordinating and delivering taught sessions, self-directed resources and web-based resources. - Compiling Risk Assessments and disseminating this information. - Meeting and assist community leaders in person - Co-ordinating Freelancers and Volunteers- Compiling demographic information on visits and participants for the Harewood Explored project - Co-ordinate and compile education mailings

Tour Director

• Mar 2007 - Apr 2010

I organised and led educational tours around Europe for international high school and adult learning groups.The role included:- Meeting the group upon arrival in Europe and will travel and remain with them until thelast day of the tour.- Leading guided walks, giving coach commentary of cultural interest and designing educational games and activities for groups. - Managing itineraries and liaised with staff at attractions, hotels and restaurants.- Coordinating all elements of the trip for 40+ pax on a daily basis involving organisational skills, strong communication, rapid problem solving and accurate budget keeping. - Managing relationships, including liaison with teachers, chaperones, students, hotel staff, other suppliers, and EF staff.- Problem Solving, including on the spot operational problem solving, diplomatically helpingresolve tricky situations between travellers.- Independent research and preparation.- Demonstrating high levels of flexibility and open-mindedness in dealing with people, problems and situations - Being service-minded in all dealings with EF’s customers, suppliers and staff;• Being knowledgeable about Europe, its history, culture and current affairs and able to work in multiple languages.

Assistante d'Anglais

• Sep 2006 - Mar 2007

I planned and taught English to trainee teachers at the IUFM (teacher training college) attached to the University of Cergy-Pontoise. I planned and taught English to trainee teachers at the IUFM (teacher training college) attached to the University of Cergy-Pontoise.