Experience

Payanini SRL

• Construction
• 1 - 100 Employee

• Senior Customer Service

  • Jan 2020 - Dec 2021

  Responsible for Customer Service office: customer management, invoicing and logistics.

• Customer Service Officer

  • Jan 2018 - Dec 2019



Traconf srl

• Customer Service Officer

  • Apr 2017 - Dec 2017

  Customer service for Spain, Portugal, Greece and Switzerland. Fashion Logistic Customer service for Spain, Portugal, Greece and Switzerland. Fashion Logistic



La Due Stone di Brunelli Suelo

• Italy
• Construction

• Export Manager

  • Oct 2015 - Mar 2017

  - Marble Industry: Responsable for the international trade and foreign clients; - Maintaining contacts with foreign countries and looking for new partners in order to maintain working relationships with existing customers and identify new business opportunities; - Inserting / order management, management negotiations, research of new customers, participation in trade fairs and market research; - Translation of texts and documents from English and Spanish into Italian and vice versa. - Marble Industry: Responsable for the international trade and foreign clients; - Maintaining contacts with foreign countries and looking for new partners in order to maintain working relationships with existing customers and identify new business opportunities; - Inserting / order management, management negotiations, research of new customers, participation in trade fairs and market research; - Translation of texts and documents from English and Spanish into Italian and vice versa.



MOODART

• Bahrain
• Advertising Services

• Marketing Communications Manager

  • Aug 2016 - Oct 2016

  - Realization and optimization of marketing campaigns, writing press releases and corporate communications; - Daily contacts with professionals of the Fashion System and looking for new professional collaborations; - Organization of internal business operations and continuous updating of corporate databases, with the use of different software and IT tools; - Responsible for communications with the various stakeholders and event planner; - Management of Social Media and the main channels of communication. Show less



FaMedia Ltd

• United Kingdom
• Public Relations and Communications Services

• Account and Campaign Manager

  • May 2015 - Sep 2015

  - Planning and managing of e-mail marketing campaigns on several databases; - Daily selection, planning and testing of emailing campaigns for the affiliate partners on various databases; - Daily analysis of campaign results to monitor their success or failure. Optimization of campaigns when necessary; - Build and maintain good relationships with existing business partners; - Search of new networks and partners in order to expand and create more revenue through new campaigns; - Analysis of performance of the email marketing databases; - Occasional translations of texts and websites. Show less



Omni Studio - Accounting

• Accounting Trainee

  • Sep 2013 - Mar 2014

  During this six months period I specialized in managing legal and fiscal aspects for various clients. I learned to use the Software OMNIA, organizing and maintaining the customer database I witnessed the professionals in the ordinary and simplified accounting, periodic payments of VAT, processing and storage company accounts, preparing and sending electronic communications / statements provided by tax legislation (730, Unico, Vat, Irap, Sector Studies, 770, Intrastat, Black List , IMU, etc.). I helped them to prepare checks and audits, issuing opinions / reports to demonstrate compliance with laws, tax rules and accounting standards. I assisted professionals in customer support in the proper fulfillment of obligations accounting and tax, both in the initial phase of its business, developing hypotheses and management plans, whether as in the ordinary course of business management with regular meetings of monitoring and analysis on costs incurred. Show less