Operations Manager

• Jul 2021 - Present

Market Coordinator

• Jul 2019 - Jul 2021

-Develop and maintain strong community relationships with associated non-profits, event venues, product vendors utilize for events , and applicant pool of community grant program. - Lead research and relationship management of all potential applicants and recipients of REI Austin's Community Grant Program and Gear Donations while budgeting $70k in grants and $4k inGear Donations -Highlights: Strategically planned and executed successful event for 80 people for an overnight campout. Spearheaded and manage events for International Women's Day with 30 guests and 5 speakers. Show less

Relationship Manager

• Oct 2015 - Jul 2019

- Championed efforts to generate revenue and growth of 100+markets for the organization and a licensee business. - Played a vital role in the intricate business needs of over 100+ Local Partners by seeking mutual solutions and strengthening professional relationships. - Oversaw the complex data points and reports to pinpoint areas of opportunity. - Demonstrated outstanding negotiating skills while engaging partners across an expansive range of business needs. - Built strong relationships from the initial interview stage through the on-boarding process of new Partners. - Collaborated with internal teams to improve and develop overall platform systems, policies, processes, and resources for local partners to thrive. Project Highlights: - Develop and implement a zip code based definition of our market boundaries which set an organizational foundation for all business partners and marketing initiatives - Independently drove strategy and project timelines for 42 market transitions involving business partners either coming or going from the platform in 2018 Show less