Alberto Caraballo Delgado

Product Marketing leader at MDC Data Centers
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Contact Information
us****@****om
(386) 825-5501
Location
Santiago, Santiago Metropolitan Region, Chile, CL
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Francés Elementary proficiency

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5.0

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Pilar Diaz

I worked with Alberto when he was responsible for the strategic management of Interconnection where he provided monitoring and analysis of indicators for National Interconnection. Throughout those years Alberto showed great commitment to the organization, superior skills in forecasting and strategic planning with a high willingness to learn. Alberto is a great professional, always willing to collaborate with peers and support them in understanding the business trend. I recommend Alberto for any job in which analytical skills, result-oriented and knowledge of business trends for Interconnect is required, with a great human quality, and committed with the organization.

Vanessa Barroeta

Alberto is a dedicated, competitive, result driven leader and a pragmatic professional. He knows very well how to plan, analyze and manage financial and business indicators. He is also able to manage his time efficiently; in a couple of minutes you can see he is a hard worker, a quick learner and a focused person aiming to produce his very best at all times. I highly recommend Alberto as he'll be a great asset to any organization.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Marketing leader
      • Sep 2021 - Present

    • Venezuela
    • Insurance
    • Insurance consultant
      • Jul 2019 - Present

      Responsable de la gestión comercial de Insuranty en los portafolios de salud, vida, viajes e inversión.Asesorías personalizada a clientes individuales y empresas.Seguimiento de la cartera de clientes y gestión de retención y fidelización. Responsable de la gestión comercial de Insuranty en los portafolios de salud, vida, viajes e inversión.Asesorías personalizada a clientes individuales y empresas.Seguimiento de la cartera de clientes y gestión de retención y fidelización.

    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Senior Financial Controller
      • May 2017 - May 2019

      Responsable del seguimiento financiero del segmento B2B (Business-to-Business), evaluación financiera de los productos y su gestión presupuestal. Esto incluye el seguimiento de los indicadores de los productos tradicionales y los productos Digitales (Cloud, IoT, Seguridad y Big data) con el fin de asegurar la rentabilidad de cada uno.Encargado del monitoreo de la rentabilidad de los proyectos más grandes de la compañía relacionados al segmento B2B, con el fin de generar las alertas y correcciones necesarias para maximizar el margen aprobado para cada uno de ellos.

    • Quality and Control Professional - Customer Loyalty
      • Aug 2015 - May 2017

      Responsable del seguimiento y reporte de los indicadores de Churn para la operación Móvil y Fija, en conjunto con el análisis de cada una de las tipologías que impactan la gestión mensual.Gestor de informes de indicadores de Retención, Campañas de Fidelización y Renovaciones-Reposiciones. Generación de informes semanales y mensuales con los resultados de la gestión para reportes a la Dirección de Operaciones Comerciales y Administrativas.Encargado de la generación y desarrollo de estrategias diferenciadoras para la fidelización de los clientes y la reducción del Churn de los principales productos de la compañía. Análisis financiero de cada una de las iniciativas.

    • Financial Controlling Leader: Department of investments
      • Dec 2014 - May 2015

      Responsible of leading the evaluation and approval of business cases associated with capital investments to ensure proper ROI.Prioritization of projects according to their efficiency and profitability.Analysis of the real return on investment. Evaluation of the financial impact due to deviations in the projects and post-investment monitoring.Responsible of the implementation of IMF (Investment Management Framework) template. A corporate tool for developing business cases.

    • Financial Controlling Leader: Revenue and Cost
      • Mar 2014 - Dec 2014

      Responsible of monitor and evaluation of company's revenues and costs, through analysis and measurement of financial and business indicators including: average traffic consumption per customer, average revenue per user, average customer base and others.Analysis of financial performance of different products and services in order to identify opportunities and/or risks.Evaluation of prediction methodologies through statistical series in order to increase the level of accuracy of forecasting models.Timely follow to non-recurring events, analyze the impact of such events on the company's revenues and costs in order to identify risks and their impact on the objectives achievement.Develop and maintain financial reports, analyses and presentations for internal stakeholders and Regulatory entities.

    • Strategic Planning Coordinator
      • May 2012 - Mar 2014

      Responsible of coordinating monthly processes associated to the strategic management area including forecasting, strategic and forecasting planning for national/international interconnection businesses and Roaming.Monitoring and statistical analysis of traffic behavior to protect and maximize revenue. Alert about falls and/or peaks when necessary in order to provide actionable insights for the commercial team.Develop and maintain financial reports, analyses and presentations for internal stakeholders and Regulatory entities.

    • Intern
      • Sep 2011 - Apr 2012

      Design of Evaluation Module to predict the traffic behavior of National interconnection and International Businesses (Roaming and International Long Distance) in Telefonica's ADTIx application.

Education

  • Universidad Simón Bolívar
    Engineer's degree, Electronics Engineer
    2006 - 2012
  • Next_U
    Marketing Digital, Marketing
    2018 -
  • Servicio Nacional de Aprendizaje (SENA)
    CRM - La Administración de la Relación con los Clientes
    2016 - 2016

Community

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