Jumeka Simmons, MBA

Community Director at Woodward Management Partners
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Contact Information
us****@****om
(386) 825-5501
Location
GE

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Erica Estes

Jumeka brings a great energy and positive attitude to whatever table she decides to join. She always has a can do attitude and loves to get stuff done. Jumeka is an asset to any team.

Jill Hyatt

Jumeka is very knowledgeable about Realestate. Jumeka is a very personable person to work with and will help you find the house of your dreams. She is a good listener and fulfills your individual family needs to the perfect home. I recommend her as she is a knowledgeable , professional , and really cares about each individual. Call her today like I did .

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Credentials

  • Certified Apartment Manager (CAM)
    National Apartment Association
    Feb, 2021
    - Oct, 2024
  • Real Estate Licenses
    South Carolina Real Estate Association
    Jan, 2018
    - Oct, 2024

Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Community Director
      • May 2021 - Present

      Spearheading the management, operations, and major projects for a 414-unit complex, I sustain an average occupancy rate of 94% to consistently achieve net operating income (NOI) 4 quarters consecutively. I govern all areas of community operations including leasing arrangements, revenue management, and budget oversight; administer an operating budget of $4.5M, regulating expenses to reduce costs by 20%+. Other key contributions: • Leading major renovation and capital projects of $300K throughout all phases of project management • Directing and mentoring a team of 5 including an assistant manager, leasing agent, and 3 maintenance staff to drive tenant satisfaction of 95%+ and generate revenue increases quarter-over-quarter • Shaping the marketing and advertising strategy to raise occupancy rates and improve leasing velocity • Building a culture of transparency while cultivating and sustaining strong relationships • Convening dialogues with site staff and regional managers • Tracking and reviewing team performance • Troubleshooting tenant issues, resolving 97% in <24 hours

    • Community Director
      • Apr 2020 - May 2021

      Steering the management and growth of a 204-unit apartment community, I oversaw all aspects of property management, including daily operations, staffing, and revenue management to achieve a 97% average occupancy rate. I also reduced expenses by 10-15% by implementing effective cost controls and efficiency standards. Other key contributions:• Consistently accomplished all collection mandates, reducing delinquency rates by 2-5%• Amplified the employee experience by implementing staff training and coaching • Targeted market growth areas through deep analysis and summarization of data and market trends • Prepared, evaluated, and approved contracts for vendors to ensure quality property maintenance • Revitalized community standards by improving the aesthetic appeal of the property • Achieved the lowest turnover for November & March 2020• Awarded property Customer Service award from April through August of 2020• Exceeded budget and net operating income goals by as much as $15K+

    • Assistant Community Director
      • Jul 2019 - Apr 2020

      Driving revenue management, including rent collection, bank deposits, late payments, and returned checks, I oversaw the management and operations of a 271-unit complex, achieving a 96% occupancy rate. I owned accountability for multiple projects while balancing ongoing needs including responding to tenant maintenance needs, issuing call-to-action notifications for evictions, late payments, and returned checks, and leading tenant relations. Other key contributions:• Coordinated community inspections to maintain the highest community standards • Assessed local market conditions and trends to generate community marketing ideas to drive growth • Collaborated with vendors to address ongoing property needs including capital repairs • Led data collection efforts, daily reporting, and tracking mechanisms to enable seamless workflows • Coordinated leasing and resident retention programs, achieving 90% YOY tenant retention• Proofread and processed leases to expedite move-ins/move-outs• Orchestrated performance calls to report to management on revenue management and key initiatives • Collaborated with IT support to resolve systems issues with the property management system

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Assistant Property Manager | Leasing Specialist
      • Apr 2016 - Jul 2019

      Assuming full management accountability for multiple tax credit properties, I managed staff, sales and revenue management, marketing strategies, leasing, and budgetary oversight, sustaining an occupancy rate of 98-99%. I built a rockstar team that powered performance excellence, achieving a 100% rating on customer service surveys and increasing property traffic levels to sustain a high closing ratio and exceed budgeted occupancy expectations. Other key contributions: • Implemented a new communications system to bridge gaps in communications between office staff and residents including initiating, authoring, and rolling out a community newsletter • Calculated income, assets, and expenses for move-ins and annual and interim re-certifications for Section 8 properties • Prepared and approved leases for residents and updated renewal leases with a 95% renewal rate • Executed marketing campaigns to generate leads, ranking #3 company-wide for telephone KPIs • Maintained prospect, traffic, and leasing data • Screened, qualified, and accepted applicants for residency • Coordinated move-ins, unit inspections, and leasing • Processed rent collections and posted and deposited rent payments • Initiated legal action in accordance with state & company guidelines • Administered contracts, agreements, and regulatory documentation according to company policies and state & federal regulations, ensuring 100% compliance with HUD & Section 8 regulations • Sustained a deep knowledge of the competitive marketplace and landscape including community demographics, community indicators, sales trends, and advertising techniques

    • United States
    • Construction
    • 700 & Above Employee
    • Real Estate Sales Representative | Junior Sales Associate
      • Dec 2018 - May 2019

      I tracked loans, options, and construction projects to close sales, implemented policies to drive quality standards, and toured clients through model homes and sites. I built long-lasting relationships with prospective customers, realtors, and team members to exceed performance metrics. I tracked loans, options, and construction projects to close sales, implemented policies to drive quality standards, and toured clients through model homes and sites. I built long-lasting relationships with prospective customers, realtors, and team members to exceed performance metrics.

    • Bolivia
    • Automotive
    • 1 - 100 Employee
    • BUSINESS | SUPPLY ASSOCIATE
      • Feb 2013 - Apr 2016

      Elected as team communications lead, I earned the company's Exceptional Employee award of 2015. I balanced many roles, controlling shrinkage, maintaining supplier relationships, implementing process gaps and operational improvements, liaising between departments, clients, and vendors, and leading team strategy meetings and team-building activities to boost employee morale. Elected as team communications lead, I earned the company's Exceptional Employee award of 2015. I balanced many roles, controlling shrinkage, maintaining supplier relationships, implementing process gaps and operational improvements, liaising between departments, clients, and vendors, and leading team strategy meetings and team-building activities to boost employee morale.

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Manager
      • 2006 - 2011

      As assistant manager, I drove business excellence by shaping business goals, developing budgets and deadlines, forging customer partnerships, and resolving team conflicts. I also tracked budgetary changes to determine client acquisition costs and crafted effective communication strategies to unite team members. As assistant manager, I drove business excellence by shaping business goals, developing budgets and deadlines, forging customer partnerships, and resolving team conflicts. I also tracked budgetary changes to determine client acquisition costs and crafted effective communication strategies to unite team members.

Education

  • Webster University, Colorado Springs
    Master of Business Administration - MBA, Business Administration and Management, General
  • Strayer University
    Bachelor of Science - BS, Business Administration: Human Resource Management/Personnel Administration, General

Community

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