Experience

IngenioRx

• United States
• Insurance
• 100 - 200 Employee

• PSC

  • May 2021 - Present



Anthem Blue Cross and Blue Shield

• United States
• Insurance
• 700 & Above Employee

• Health Coach Senior

  • Nov 2018 - May 2021

  - Register members on specific Health and Wellness and Disease Management programs, advising them of the benefits of the program - Build trusted relationships with members, acting as their personal Health Coach with regular follow up coaching sessions in Health and Wellness and Disease Management programs - Build trusted relationships with members of other support teams - Manage 150-160 calls per day - Work in multiple systems to log patient information - Knowledge of call screening and routing should patient have urgent medical issue - Knowledge of other departments to assist member in gaining quick resolution of their question if not coaching related - Self starter who works well independently Show less



Health Carousel

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Accounts Coordinator

  • Aug 2016 - Nov 2018

  - Build strong long-term client relations and ensure customer satisfaction of clients - Maintain effective working relationships with multiple departments internally and with external clients - Facilitate daily interviews with clients and candidates, facilitating hundreds of interviews to date - Handle operational activities associated with candidate and client contracts - Coach candidates on interviewing and interviewing skills - Created customized associate training material to improve and standardize candidate interviews - Help resolve client service issues & work in a team oriented work environment - Excellent analytical and problem solving skills - Assist with performance issues with placed/assigned healthcare professionals - In depth experience with Microsoft programs and CRM system - Onboard new associates, training on all aspects of the role - Manage company credit card and reconciliation of all expenses for department - Manage special projects as assigned by senior management Show less



TriHealth

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Health and Fitness Specialist

  • Jan 2015 - Jul 2016

  - Part-time while attending college full-time- Facilitate health screenings for employer groups across the tri-state area- Trained in event registration, glucose screening, body composition, blood pressure, and health feedback- Created employer specific wellness newsletters, presentations on various health issues, stall talks and health recipe cards.

• Health and Fitness Intern

  • Aug 2014 - Dec 2014

  Public and Community Health Education semester long internship opportunity- Participated in over 40 health and wellness screenings around the tri-state area- Created over a dozen employer specific wellness newsletters, presentations on various health issues, stall talks and health recipe cards.- Ran administrative processes for over 100 flu clinics, typically only managed by full time, permanent associates.- Helped put together and run an annual fitness expo at General Cable's headquarters- Single handedly made close to 100 phone calls to health program participants to remind them to complete their health profile online Show less



Mason Family

• Mason, Ohio

• Seasonal Nanny

  • May 2012 - Jul 2016

  Cared for two young girls during the summers of 2012, 2013, 2014, 2015, 2016. Healthy meal preparation, driving to activities, daily supervision. Cared for two young girls during the summers of 2012, 2013, 2014, 2015, 2016. Healthy meal preparation, driving to activities, daily supervision.