Experience

ImpactLife

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Account Manager

  • Aug 2015 - Present

  • Responsible for scheduling and assisting in the promotion of and recruitment for mobile blood drives hosted by schools, businesses, and other community organizations within an assigned territory • Accountable for collection goals to ensure blood products are available to meet patient need, requiring efficient management of multiple blood drive events per week • Perform regular account analysis to promote effective stewardship of company resources and accurate blood drive projections • Serve as a liaison between external blood drive coordinators and the company to guarantee client needs are met, ultimately ensuring customer satisfaction and account retention • Tailor and facilitate blood typing and educational speaking engagements to a wide range of audiences •Collaborate with internal stakeholders to ensure logistical challenges, DOT, and FDA regulations are met for all collection events • Regularly drafted by department leadership to serve on committees, workgroups, and perform various tasks outside of scope of job duties, including: o Recommended improvements of training processes for HemaConnect, the company’s donor scheduling platform/donor recruitment CRM o Served as department representative in company implementation of a business intelligence platform and subsequently appointed as a department subject matter expert o Designed and conducted training for new users of company business intelligence platform o Performed process validations with company IT department o Provided recommendations for updating Standard Operating Procedure documents involving Hemasphere, the company’s blood drive scheduling software o Served on process improvement committee responsible for the company’s educational grant program o Trained newly onboarded employees in time management and monthly progress tracking strategies o Served on process improvement committee responsible for the company’s high school award program Show less



Illinois Department of Public Health (IDPH)

• United States
• Wellness and Fitness Services
• 300 - 400 Employee

• Graduate Intern, Illinois Youth Suicide Prevention Project

  • Aug 2013 - May 2015

  Concurrent to graduate degree coursework at UIS, worked alongside the Illinois Injury Prevention Coordinator on activities mostly related to the Illinois Youth Suicide Prevention Project. Duties included drafting Illinois Department of Public Health (IDPH) suicide prevention issue papers, creating prevention social media messages, and acting as a stakeholder to the Illinois Suicide Prevention Alliance, representing IDPH in workgroup meetings. Assumed various duties as co-coordinator of the 2014 and 2015 Illinois Statewide Suicide Prevention Conferences, including design of the 2015 conference logo with Adobe Photoshop and Illustrator, facilitation of all ad-hoc planning meetings, statewide electronic promotion of the events, creating program booklets, and planning and administering abstract selection processes for conference sessions and displays. Show less



Dot Foods

• United States
• Food and Beverage Services
• 700 & Above Employee

• Temp Human Resources Clerk Specialist

  • May 2013 - Aug 2013

  In between semesters of college, assumed a large portion of duties of an employee taking a temporary leave of absence. Coordinated new-hire informational sessions each week, collecting and entering new employee information into related databases; processed all terminations for the Mount Sterling location and compiled weekly termination reports for 8 distribution centers; compiled daily, weekly, and biweekly reports tracking warehouse and trucking salary and supervisory information; provided employment verifications and processed Form I-9 documentation; worked with the payroll department to process salary, position, and supervisory changes, including tracking anniversary and retroactive increases. Researched eVerify, a DHS and SSA web application designed to verify employment eligibility, ultimately assisting in its implementation at the Mount Sterling location. Show less



University of Illinois Springfield

• United States
• Higher Education
• 700 & Above Employee

• Student Worker, Office of Human Resources

  • Oct 2011 - May 2013

  Answered and transferred incoming calls within the office and to other departments as needed; served as Student Insurance representative at campus Preview Days; accurately answered routine inquiries when appropriate (i.e. Student Insurance deadlines and exemption procedure); assisted walk-ins and directed them to the correct employee for their concerns; entered data into HR web applications (i.e. Personnel Register Management System, HireTouch); compiled 10-15 years of historical service recognition data into Excel spreadsheets to improve future tracking; worked with formatting and editing documents for office and campus events. Show less



Dot Foods

• United States
• Food and Beverage Services
• 700 & Above Employee

• Human Resources Intern

  • May 2012 - Aug 2012

  Worked with the Corporate Recruiting Manager to manage updates on an ongoing reporting project tracking recruiting data for 8 distribution and transportation centers; created a variety of data reports to view comparisons of several types of employee assessments; created walkthroughs and checklists showing recommendations to make reporting processes easier and more efficient; conducted over-the-phone exit interviews former employees; co-coordinated two company-wide blood drives Worked with the Corporate Recruiting Manager to manage updates on an ongoing reporting project tracking recruiting data for 8 distribution and transportation centers; created a variety of data reports to view comparisons of several types of employee assessments; created walkthroughs and checklists showing recommendations to make reporting processes easier and more efficient; conducted over-the-phone exit interviews former employees; co-coordinated two company-wide blood drives