Yaitza Marcano

Deployment Consultant at Advanced Services International, Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Miami, Florida, United States, US
Languages
  • Español Native or bilingual proficiency
  • Ingles Professional working proficiency
Skills

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Bio

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Yndayana Torres

She is a proffesional with extended experience in banking, organizational structures and internal procedures. Yaitza has implemented procedures and structures that have allowed the improvement organizational following international best practices.

AMERICA FLORES

Yaitza es una persona muy organizada, estructurada y con excelente metodología para la realización de su trabajo y ejecución proyectos.

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Credentials

  • Professional Agile Coach
    International Coaching Federation
    Nov, 2021
    - Nov, 2024
  • Scrum Master Professional Certificate - SMPC®
    CertiProf
    Nov, 2021
    - Nov, 2024
  • Scrum Fundamentals Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Aug, 2019
    - Nov, 2024

Experience

  • Advanced Services International
    • United States
    • Banking
    • 1 - 100 Employee
    • Deployment Consultant
      • Jun 2020 - Present

      • Coordinate projects to implement a core banking system for offshore banks. • Provide guidance to customers regarding ADSI Core Banking and associated processes. • Performs quality control on the project throughout development. • Working as a team with users and developers to improve performance and funcionalities on the core banking system. • Gather business requirements and translate them into software requirenments. • Supports the integration of change management discipline… Show more • Coordinate projects to implement a core banking system for offshore banks. • Provide guidance to customers regarding ADSI Core Banking and associated processes. • Performs quality control on the project throughout development. • Working as a team with users and developers to improve performance and funcionalities on the core banking system. • Gather business requirements and translate them into software requirenments. • Supports the integration of change management discipline into project management practices. • Provide support and advice to cross-functional teams to achieve project objectives. • Develops and delivers progress reports, proposals, requirements documentation, and presentations to project stakeholders. • Communicate findings related with inner process improvement opportunities on service delivery processes. • Facilitate communication between clients and IT and assist them in complying with work schedules and applying changes in scope and / or budgets. Show less • Coordinate projects to implement a core banking system for offshore banks. • Provide guidance to customers regarding ADSI Core Banking and associated processes. • Performs quality control on the project throughout development. • Working as a team with users and developers to improve performance and funcionalities on the core banking system. • Gather business requirements and translate them into software requirenments. • Supports the integration of change management discipline… Show more • Coordinate projects to implement a core banking system for offshore banks. • Provide guidance to customers regarding ADSI Core Banking and associated processes. • Performs quality control on the project throughout development. • Working as a team with users and developers to improve performance and funcionalities on the core banking system. • Gather business requirements and translate them into software requirenments. • Supports the integration of change management discipline into project management practices. • Provide support and advice to cross-functional teams to achieve project objectives. • Develops and delivers progress reports, proposals, requirements documentation, and presentations to project stakeholders. • Communicate findings related with inner process improvement opportunities on service delivery processes. • Facilitate communication between clients and IT and assist them in complying with work schedules and applying changes in scope and / or budgets. Show less

  • BBVA Banco Provincial
    • Venezuela
    • Banking
    • 700 & Above Employee
    • Organizational Development and HR Management
      • Sep 1995 - Oct 2016

      • Coordinated the adoption of a new operational model, which affected 100% of the organization. • Defined logistic plans with third-party contractors to adopt 300 ATMs approximately, more than 1500 points of sale (POS), and five domestic card payment networks. • Coordinate communication strategies for 100% of the company's employees to smooth cultural and operational model changes and training plans for 60% of the employees to prepare them for technological and functional changes. •… Show more • Coordinated the adoption of a new operational model, which affected 100% of the organization. • Defined logistic plans with third-party contractors to adopt 300 ATMs approximately, more than 1500 points of sale (POS), and five domestic card payment networks. • Coordinate communication strategies for 100% of the company's employees to smooth cultural and operational model changes and training plans for 60% of the employees to prepare them for technological and functional changes. • Coordinate team of 40-50 coworkers to analyze operational processes. As a result: i) Operational activities of several branches were centralized to improve customer response time, optimize resources and headcount. ii) 80% of Human Resources administrative functions were automated through an intranet that improved response time for employees and reduced general expenditures. iii) Job positions of the Finance department were redefined to allow hiring people with a better professional profile. • Based on data analysis, 25% reduction of temporary workforce were implemented creating positive impact in Human Resources general expenditures and a 107% compliance rate of the headcount budget. In addition. • Experience in the coordination of cross-functional projects designed to meet strategic objectives and effectiveness from initiation through project completion (coordinate reviews, define objectives and scope, deliverables and metrics, manage deviations, communicate project status, and manage changes control). This include manage operating model changes, organizational changes, and process, system and technology changes. • Liaison between IT department, HR team and stakeholders to identify scope, deliverables and drive end-to-end successfully process improvement projects. • Assess business processes in order to understand stakeholder’s needs to suggest change recommendations and improvement initiatives. Show less • Coordinated the adoption of a new operational model, which affected 100% of the organization. • Defined logistic plans with third-party contractors to adopt 300 ATMs approximately, more than 1500 points of sale (POS), and five domestic card payment networks. • Coordinate communication strategies for 100% of the company's employees to smooth cultural and operational model changes and training plans for 60% of the employees to prepare them for technological and functional changes. •… Show more • Coordinated the adoption of a new operational model, which affected 100% of the organization. • Defined logistic plans with third-party contractors to adopt 300 ATMs approximately, more than 1500 points of sale (POS), and five domestic card payment networks. • Coordinate communication strategies for 100% of the company's employees to smooth cultural and operational model changes and training plans for 60% of the employees to prepare them for technological and functional changes. • Coordinate team of 40-50 coworkers to analyze operational processes. As a result: i) Operational activities of several branches were centralized to improve customer response time, optimize resources and headcount. ii) 80% of Human Resources administrative functions were automated through an intranet that improved response time for employees and reduced general expenditures. iii) Job positions of the Finance department were redefined to allow hiring people with a better professional profile. • Based on data analysis, 25% reduction of temporary workforce were implemented creating positive impact in Human Resources general expenditures and a 107% compliance rate of the headcount budget. In addition. • Experience in the coordination of cross-functional projects designed to meet strategic objectives and effectiveness from initiation through project completion (coordinate reviews, define objectives and scope, deliverables and metrics, manage deviations, communicate project status, and manage changes control). This include manage operating model changes, organizational changes, and process, system and technology changes. • Liaison between IT department, HR team and stakeholders to identify scope, deliverables and drive end-to-end successfully process improvement projects. • Assess business processes in order to understand stakeholder’s needs to suggest change recommendations and improvement initiatives. Show less

Education

  • Universidad Nacional Experimental Politécnica 'Antonio José de Sucre'
    Bachelor of Engineering (B.Eng.), Ingeniería de sistemas
  • Universidad Metropolitana (VE)
    Managment Development, Management
  • IESA
    Human Resource Management
  • IESA
    Executive Management Development

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