Nishika Prakash

Client Success (Project) Manager at m—wise
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL
Languages
  • Marathi Native or bilingual proficiency
  • Spanish Full professional proficiency
  • Tamil Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency

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Experience

    • Netherlands
    • Advertising Services
    • 1 - 100 Employee
    • Client Success (Project) Manager
      • Jul 2023 - Present

      - Project Management for multiple clients - Loyalty & Rewards Program Strategy - Client Onboarding flow - User Documentation - CRM & E-mail marketing - JIRA & Confluence, Tempo - Stakeholder Management - FIGMA / Customer Journey Optimization - Project & Process Optimisation, Problem-solving - Team Management & Delegation - Project Management for multiple clients - Loyalty & Rewards Program Strategy - Client Onboarding flow - User Documentation - CRM & E-mail marketing - JIRA & Confluence, Tempo - Stakeholder Management - FIGMA / Customer Journey Optimization - Project & Process Optimisation, Problem-solving - Team Management & Delegation

    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • E-commerce Project Manager
      • Feb 2022 - Jun 2023

      Brand: ESPRIT Content Project Manager - E-commerce Innovation & Execution - Project Lead for Sales and Promotional Campaigns - Web/App Design Ideation & Implementation using CMS (CoreMedia Cloud) - UI/UX Research, User Journey Optimisation - JIRA & Confluence - CRM Newsletter Execution - Customer Journey Mapping - A/B Testing Onsite/Offsite, QA - Seasonal Campaign Updates - Team Management & Delegation Brand: ESPRIT Content Project Manager - E-commerce Innovation & Execution - Project Lead for Sales and Promotional Campaigns - Web/App Design Ideation & Implementation using CMS (CoreMedia Cloud) - UI/UX Research, User Journey Optimisation - JIRA & Confluence - CRM Newsletter Execution - Customer Journey Mapping - A/B Testing Onsite/Offsite, QA - Seasonal Campaign Updates - Team Management & Delegation

    • Spain
    • Cosmetics
    • 1 - 100 Employee
    • Social Media Reputation Specialist
      • Jun 2020 - Oct 2021

      - Content Creation - Community Manager - Social Media Strategy - CRM - Performance Marketing - Lead generation copywriting for Organic Social Media + ADs - Copywriting for Organic Social Media + ADs - Content Creation - Community Manager - Social Media Strategy - CRM - Performance Marketing - Lead generation copywriting for Organic Social Media + ADs - Copywriting for Organic Social Media + ADs

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Growth Marketing Production Associate
      • Feb 2020 - May 2020

      - UK Growth Marketing Production Associate - CRM - Content Creation - Monthly CRM Reports - Magento Specialist - KPI Management - E-mail Marketing / Campaigns - Google Analytics - Product Assortment / Management - UK Growth Marketing Production Associate - CRM - Content Creation - Monthly CRM Reports - Magento Specialist - KPI Management - E-mail Marketing / Campaigns - Google Analytics - Product Assortment / Management

    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Junior Strategist
      • Aug 2019 - Jan 2020

      - SEO SEM - Google Analytics / Google Adwords - Sales and Campaign Analytics for Amazon and eBay Europe - Social Media Management / Content Creation - Key Performance Indicator (KPIs) - Influencer Marketing - Magento Specialist - Data Strategy Management - SEO SEM - Google Analytics / Google Adwords - Sales and Campaign Analytics for Amazon and eBay Europe - Social Media Management / Content Creation - Key Performance Indicator (KPIs) - Influencer Marketing - Magento Specialist - Data Strategy Management

    • India
    • Advertising Services
    • 1 - 100 Employee
    • Digital Media Manager
      • Mar 2018 - Jan 2019

      - Digital Media Marketing and Solutions - Content Creation and Strategy - Monitoring Weekly & Monthly KPIs - Product Management for brands: L'Oréal, MAC Cosmetics, Estée Lauder, Bobbi Brown - Digital Media Marketing and Solutions - Content Creation and Strategy - Monitoring Weekly & Monthly KPIs - Product Management for brands: L'Oréal, MAC Cosmetics, Estée Lauder, Bobbi Brown

  • SVA Couture
    • Mumbai Area, India
    • Fashion Stylist, Digital Media & Marketing Manager
      • Aug 2017 - Jan 2018

    • United States
    • Book and Periodical Publishing
    • 700 & Above Employee
    • Fashion Assistant/Intern
      • May 2016 - May 2016

      Assisted a fashion shoot in London for ELLE India, for the September Issue Assisted a fashion shoot in London for ELLE India, for the September Issue

    • Book and Periodical Publishing
    • 200 - 300 Employee
    • Fashion Styling Intern
      • Mar 2016 - Apr 2016

    • Fashion Intern
      • Jul 2015 - Aug 2015

    • India
    • Retail
    • 1 - 100 Employee
    • Fashion Marketing Intern
      • Jun 2013 - Aug 2013

Education

  • Central Saint Martins, University of The Arts London
    Bachelor’s Degree, BA (Hons) Fashion Communication: Fashion Journalism
    2014 - 2017
  • IED Barcelona
    Master's degree, Fashion Management
    2019 - 2020
  • Nottingham Trent University
    Diploma in Fashion Communication and Promotion
    2013 - 2014
  • London College of Fashion
    Access to Higher Education Diploma in Fashion, Distinction Level
    2012 - 2013
  • Riverdale International Residential School
    High School

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