Associate Commissioner of Championships/SWA

• Aug 2023 - Present

Associate AD Diversity, Equity and Inclusion/SWA

• Sep 2020 - Jul 2023

Financial Advisor Trainee

• Feb 2020 - Sep 2020

• Accepted into Edward Jones Financial Advisor Career Development Program in February 2020. • Program consists of SIE, Series 7 and Series 66 license training with the Securities Training Corporation in order to sit for the exams for those licenses. • Receiving in-depth training of equities, corporate debt, tax implications and general accounting principles. • Accepted into Edward Jones Financial Advisor Career Development Program in February 2020. • Program consists of SIE, Series 7 and Series 66 license training with the Securities Training Corporation in order to sit for the exams for those licenses. • Receiving in-depth training of equities, corporate debt, tax implications and general accounting principles.

Sr. Manager Member Engagement and Diversity, Net Generation

• Jun 2018 - Aug 2019

• Manages 3-person team to drive USTA member engagement and diversity and inclusion initiatives, achieving 118% of goal and growing programs in Mid-Atlantic, including Fairfax County (10th largest US school district). • Implements innovative strategies to expand Net Generation youth brand, increasing participation by 1.3K. • Develops policies, procedures, and compliance for 450+ staff, coaches, and volunteers in relation to SafeSport, the first and only national nonprofit of its kind, committed to ending all forms of abuse in sports. • Manages systems and metrics to monitor diversity and inclusion and membership development benchmarks. • Developed strategic plan to ensure diversity and inclusion initiatives are built into all programs for 50K players. • Fosters partnerships with 30 community tennis associations, 10 parks & rec facilities, 5 local governments • Built and developed strong relationships with 2 largest school districts in VA, and targeting 4 others. Show less

Certification Manager

• Mar 2017 - May 2018

• Managed certification team and relationships with 3 major vendors associated with ABA compliance testing. • Developed strategic plan, legal oversight, and policies; oversaw Board elections; prepared $250K annual budget. • Managed certification team and relationships with 3 major vendors associated with ABA compliance testing. • Developed strategic plan, legal oversight, and policies; oversaw Board elections; prepared $250K annual budget.

Temporary Consultant

• May 2016 - Mar 2017

• Strengthened administrative functions, policies and procedures, and governance for nonprofit organizations. • Improved technology and operations systems as liaison to clients, analyzing internal processes and current trends. • Partnered with Chief HR Officer in full-cycle recruiting, new hire on-boarding, orientation, and training. • Strengthened administrative functions, policies and procedures, and governance for nonprofit organizations. • Improved technology and operations systems as liaison to clients, analyzing internal processes and current trends. • Partnered with Chief HR Officer in full-cycle recruiting, new hire on-boarding, orientation, and training.

President

• Sep 2014 - Nov 2016

• Consulted on complex eligibility legislation and amateurism certification process for 15 coaches and a law firm. • Advised 20 student-athletes on Division I, II, and III recruitment, formulating strategies for academic success. • Identified and assessed customer needs, recommending solutions and advising on documentation requirements. • Leveraged positive client relationships to secure business referrals from organizations and law firm. • Consulted on complex eligibility legislation and amateurism certification process for 15 coaches and a law firm. • Advised 20 student-athletes on Division I, II, and III recruitment, formulating strategies for academic success. • Identified and assessed customer needs, recommending solutions and advising on documentation requirements. • Leveraged positive client relationships to secure business referrals from organizations and law firm.

Business Analyst

• Sep 2015 - Mar 2016

• Co-led complex customer analysis projects and initiatives to establish standard business processes and procedures, including CRM overhaul, affecting entire customer database. • Resolved processing and program issues for 40 customers, implementing issues resolution tracking process. • Improved customer service functions for major airlines by conducting CRM analysis and research, reviewing customer surveys, and presenting findings and recommendations to senior management. • Co-led complex customer analysis projects and initiatives to establish standard business processes and procedures, including CRM overhaul, affecting entire customer database. • Resolved processing and program issues for 40 customers, implementing issues resolution tracking process. • Improved customer service functions for major airlines by conducting CRM analysis and research, reviewing customer surveys, and presenting findings and recommendations to senior management.

Associate Director of Athletics and Compliance

• Jun 2012 - Sep 2013

• Rebuilt compliance unit, hiring 4-person team to perform deep dive and remediate NCAA compliance issues by implementing policies and procedures for organizational misconduct. • Re-established institutional control of athletic activities for 17 sports, 300+ student-athletes, and 30+ coaches. • Created policies to comply with university, Mid-Eastern Athletic Conference (MEAC), and NCAA rules and regulations governing intercollegiate athletics operations, recruitment, admissions, and student-athlete eligibility. • Collaborated with cross-functional team of 12 to plan and execute key compliance initiatives and resolutions. • Generated nearly $100K in alumni donations for athletics department and increased ticket sales by 3%. • Reviewed sponsorships contracts, including one with Champion, to ensure NCAA guideline compliance. • Streamlined process to decrease noncompliance risk through new technology implementation. • Engaged with senior management and key decision-makers at all levels, providing updates and reports. • Enhanced community outreach, creating monthly newsletter and leading meetings with key campus departments. Show less

Associate Director of Amateurism Certification

• Apr 2007 - Jun 2012

• Reviewed 1.2K student-athlete applications per year to identify violations of NCAA amateurism legislation. • Developed new legislation to simplify amateurism eligibility in partnership with 7 collaborative working groups. Presented to international organizations 20 times per year and up to 150 collegiate leaders per presentation.• Created metric system to chart and monitor cases, streamlining and expediting amateurism case resolution.• Managed work product for 10 compliance staff, ensuring quality control and adherence to established metrics.• Conducted audits with metrics to improve case turnaround times and provide transparency to institutions.• Partnered with 3-person team to establish NCAA Division I and II certification process, developing consistent practices, policies, and procedures; oversaw 8 sports.• Developed training documentation for 20 new hires and conducted staff training on amateurism legislation.• Created sports structure documents for countries with highest volume of penalties and NCAA prospects. Show less

Assistant Director of Enforcement

• Nov 2002 - Apr 2007

• Directed all facets of major infraction investigations including witness interview, information evaluation, and administrative hearings; provided written and oral advice and briefings and wrote detailed investigative reports.• Initiated, recommended, and implemented changes, modifications, and new processes and procedures in investigations of NCAA violations, particularly complex investigative cases.

Head Men's and Women's Tennis Coach/Asst. Professor of Physical Education

• Aug 2000 - Nov 2002

• Led NCAA Division III men’s and women’s tennis programs, encompassing recruiting student-athletes, coordinating travel, supervising practice sessions, scheduling matches, fundraising and controlling $50K budget, and ensuring NCAA compliance. • Coordinated event management and hosting responsibilities for conference championships and NCAA tournament games held at the university. Instructed all racquet classes and assisted in teaching wellness classes provided by the department of athletics. Hired and supervised two assistant coaches (men’s and women’s teams). • Took lead role in enhancing program effectiveness, productivity, and efficiency by optimizing workflow, recordkeeping, and overall operations for tennis programs. • Oversaw conditioning and training of team members, in conjunction with Director of Athletic Medicine, to ensure student-athletes were physically prepared for competition. Show less

Head Women's Tennis and Badminton Coach/Assistant Professor of Physical Education

• Oct 1996 - Aug 2000

• Directed NCAA Division III women’s tennis and badminton programs, ensuring NCAA compliance and promoting badminton as an emerging sport. Taught all tennis and badminton classes. Planned program budgets, organized fundraising events, monitored spending, and maintained financial records. Helped develop staff diversity training program. • Named Philadelphia Association of Intercollegiate Athletics for Women (PAIAW) Coach of the year, 2000. • Directed NCAA Division III women’s tennis and badminton programs, ensuring NCAA compliance and promoting badminton as an emerging sport. Taught all tennis and badminton classes. Planned program budgets, organized fundraising events, monitored spending, and maintained financial records. Helped develop staff diversity training program. • Named Philadelphia Association of Intercollegiate Athletics for Women (PAIAW) Coach of the year, 2000.

Player Development and Minority Participation Coordinator

• Jan 1995 - Oct 1996

• Promoted the growth of both community and professional tennis. Participated in player development and encouraged multicultural outreach efforts in introducing the sport to under-represented populations. Planned annual College Day. • Promoted the growth of both community and professional tennis. Participated in player development and encouraged multicultural outreach efforts in introducing the sport to under-represented populations. Planned annual College Day.