Tami Zylka
Customer Success Manager at DreamBox Learning- Claim this Profile
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Bio
Tracie Spencer
I had the pleasure of working with Tami for over three years, both in her role as Pilot Coordinator and Customer Success Manger. I found her to be flexible, patient, creative and very easy to work with. Her work ethic bears mentioning--she would consistently work long hours to ensure she compiled data, prepared comprehensive reports and was fully prepped for educator and administrator trainings and presentations. I heard from administrators the same sentiment over and over again: "We love working with Tami".
Tony Ferro
It is with great pleasure that I strongly recommend Tami Zylka as a Customer Success Manager. Tami supported my K-12 schools at Reading Plus. Tami and I would collaborate on strategies to train and develop customers and their implementation to be successful and fun. Developing relationships while nurturing our accounts resulted in a high renewal rate and customer satisfaction. Our satisfied customers provided us with many referrals and testimonials. Tami's dedication to our customers is second to none and her initiative to meet our customers needs was very impressive. She can work independently and in a team environment. Tami has all the qualities of a top Customer Success Manager. She has a great work ethic, takes initiative to meet customers needs, dependable, and she builds solid relationships with her customers and coworkers. Tami would be an valued asset to any organization she decided. to join.
Tracie Spencer
I had the pleasure of working with Tami for over three years, both in her role as Pilot Coordinator and Customer Success Manger. I found her to be flexible, patient, creative and very easy to work with. Her work ethic bears mentioning--she would consistently work long hours to ensure she compiled data, prepared comprehensive reports and was fully prepped for educator and administrator trainings and presentations. I heard from administrators the same sentiment over and over again: "We love working with Tami".
Tony Ferro
It is with great pleasure that I strongly recommend Tami Zylka as a Customer Success Manager. Tami supported my K-12 schools at Reading Plus. Tami and I would collaborate on strategies to train and develop customers and their implementation to be successful and fun. Developing relationships while nurturing our accounts resulted in a high renewal rate and customer satisfaction. Our satisfied customers provided us with many referrals and testimonials. Tami's dedication to our customers is second to none and her initiative to meet our customers needs was very impressive. She can work independently and in a team environment. Tami has all the qualities of a top Customer Success Manager. She has a great work ethic, takes initiative to meet customers needs, dependable, and she builds solid relationships with her customers and coworkers. Tami would be an valued asset to any organization she decided. to join.
Tracie Spencer
I had the pleasure of working with Tami for over three years, both in her role as Pilot Coordinator and Customer Success Manger. I found her to be flexible, patient, creative and very easy to work with. Her work ethic bears mentioning--she would consistently work long hours to ensure she compiled data, prepared comprehensive reports and was fully prepped for educator and administrator trainings and presentations. I heard from administrators the same sentiment over and over again: "We love working with Tami".
Tony Ferro
It is with great pleasure that I strongly recommend Tami Zylka as a Customer Success Manager. Tami supported my K-12 schools at Reading Plus. Tami and I would collaborate on strategies to train and develop customers and their implementation to be successful and fun. Developing relationships while nurturing our accounts resulted in a high renewal rate and customer satisfaction. Our satisfied customers provided us with many referrals and testimonials. Tami's dedication to our customers is second to none and her initiative to meet our customers needs was very impressive. She can work independently and in a team environment. Tami has all the qualities of a top Customer Success Manager. She has a great work ethic, takes initiative to meet customers needs, dependable, and she builds solid relationships with her customers and coworkers. Tami would be an valued asset to any organization she decided. to join.
Tracie Spencer
I had the pleasure of working with Tami for over three years, both in her role as Pilot Coordinator and Customer Success Manger. I found her to be flexible, patient, creative and very easy to work with. Her work ethic bears mentioning--she would consistently work long hours to ensure she compiled data, prepared comprehensive reports and was fully prepped for educator and administrator trainings and presentations. I heard from administrators the same sentiment over and over again: "We love working with Tami".
Tony Ferro
It is with great pleasure that I strongly recommend Tami Zylka as a Customer Success Manager. Tami supported my K-12 schools at Reading Plus. Tami and I would collaborate on strategies to train and develop customers and their implementation to be successful and fun. Developing relationships while nurturing our accounts resulted in a high renewal rate and customer satisfaction. Our satisfied customers provided us with many referrals and testimonials. Tami's dedication to our customers is second to none and her initiative to meet our customers needs was very impressive. She can work independently and in a team environment. Tami has all the qualities of a top Customer Success Manager. She has a great work ethic, takes initiative to meet customers needs, dependable, and she builds solid relationships with her customers and coworkers. Tami would be an valued asset to any organization she decided. to join.
Experience
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DreamBox Learning
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United States
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E-Learning Providers
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200 - 300 Employee
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Customer Success Manager
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May 2023 - Present
Acquired Reading Plus in 2021
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Professional Development Specialist
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Nov 2021 - May 2023
Acquired Reading Plus in 2021
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Reading Plus
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Nov 2018 - Nov 2021
Acquired by DreamBox Learning in 2021
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Pilot Support Specialist
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Jan 2018 - Nov 2018
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Customer and Technical Support
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Feb 2017 - Dec 2017
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Lake Bluff Park District
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Recreational Facilities
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1 - 100 Employee
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Manger, Fitness & Healthy Lifestyles
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2003 - 2015
Various roles during my employment. Various roles during my employment.
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Enesco Corporation
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Itasca, IL
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Systems Analyst, Programmer
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1985 - 1994
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Education
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Roosevelt University
Computer Sciences & Business