Applications Integration Lead

• Oct 2022 - Present

Technical Business Analyst

• Nov 2021 - Oct 2022

Digital Platform Analyst

• Nov 2020 - Oct 2021

Currently working on projects as Digital Platform Analyst at Mercer Australia Currently working on projects as Digital Platform Analyst at Mercer Australia

Enterprise Solutions Architect

• Jul 2018 - Oct 2020

Perform tasks relevant to Enterprise Solution Architecture and System Integration by ensuring that business, application, innovation, data and technology point of view fit together and are in line with the organisation's technology and governance strategies. Also responsible for the overall programme management and a product owner of SAP Customer Data Cloud (formerly Gigya) Customer Identity and Access Management. Key responsibilities involve high level design of integrations among the different business and technology systems that will comprise the business solution. Conduct evaluation of software application or solution from different prospect vendors and service providers. Participate in planning and collaboration meetings. Research on relevant and emerging platforms, frameworks and technologies as well as determination of important development processes that will be needed.

Technical Analyst

• May 2017 - Sep 2017

Systems Analyst IV

• Sep 2016 - Apr 2017

Technical Analyst

• Jul 2016 - Aug 2016

Assist with escalated Production Support issues and conduct root cause analysis. Provide analysis of issues and business requirements to produce Functional Specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes. Assist with escalated Production Support issues and conduct root cause analysis. Provide analysis of issues and business requirements to produce Functional Specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes.

Systems Analyst IV

• Feb 2011 - Jun 2016

Examines existing systems, confirms their suitability, recommends changes, defines the problem, works out a feasible solution, and if necessary costs it, and produce outline designs for new and existing systems. Provide skilled technical analysis to develop and implement the integrated project plans as well as provide the best solution to business and management problems in order to deliver accurate system information on demand and on time to support the business objectives of various departments and other clients.Responsible for the designs and development, analysis and testing of new application systems using standard development methodology, maintenance of existing operational applications and implementation of bought or subscribed software packages to support the requirements of various departments and other external entities.

Systems Analyst III

• Aug 2006 - Jan 2011

Act as lead developer and/or designer. Analyze, conceptualize, design and maintain semi-complex to complex application systems in accordance with defined business requirements to meet the users’ information and automation needs. Responsible for the translation of business functional specifications into technical design of a computer system. Translates design into detailed computer program specifications for the use of the programmers in the coding of the system. Maintain applications in production.

Systems Analyst II

• Jun 2004 - Aug 2006

Prepare program specifications and plan development activities of in-house development projects in accordance with the business requirements and rules gathered by the Business Analyst group to come up with an efficient and improved system or application that meets the technical need and requirements of the organization.Responsible for the technical system design, development monitoring, implementation, and maintenance of application systems. Moreover, the position assists the Business Analyst group in project conceptualization.

Systems Analyst I

• Oct 2002 - May 2004

Responsible for the technical system design, development, testing, implementation, maintenance, and support of application systems. Coordinate with the Business Analyst for the requirement specifications of new systems and enhancements on existing systems. Moreover, assists the Business Analyst group and/or senior Systems Analysts in project conceptualization and design to meet the technical needs of the organization.

Programmer III

• Mar 2000 - Sep 2002

As a senior programmer, provides technical guidance to junior programmers and assists Systems Analyst in the technical design and writing of program specification. Write program code and perform unit testing.

Programmer II

• Aug 1998 - Mar 2000

Enhance and customize bought out of the shelf applications to suit the organization’s needs. Has work with a team of Oracle consultants to migrate the Payroll System running in Natural and Adabas to Oracle. Write program code and perform unit testing.

Programmer I

• May 1997 - Jul 1998

Responsible for translating program specifications into software codes that make up a new system or components of an existing application. Perform unit testing, review and evaluate test results, address program bugs. Prepare and update systems documentation. Identify cause/s of system discrepancies and implement revisions of programs. Record the solutions or actions taken in a problem management system.