Olivia Marques

Customer Success Director at Circus Street
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Bio

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Credentials

  • Advanced Professional Certificate (APC) - Elementary Education (1-6)
    Maryland State Department of Education (MSDE)
    Jul, 2015
    - Nov, 2024
  • Advanced Professional Certificate (APC) - Middle School Science (4-9)
    Maryland State Department of Education (MSDE)
    Apr, 2018
    - Nov, 2024

Experience

  • Circus Street
    • United Kingdom
    • E-Learning Providers
    • 1 - 100 Employee
    • Customer Success Director
      • Apr 2022 - Present

      Develop strategy for 10-15 global clients on how best to run a Circus Street learning program that will lead to renewal and growth. Lead on the engagement strategies of these accounts, and manage CSMs that serve as the clients’ day-to-day contact.

    • Account Manager
      • Apr 2021 - Apr 2022

  • United Educators
    • United States
    • Insurance
    • 100 - 200 Employee
    • Implementation Success Consultant
      • Jan 2021 - Apr 2021

    • Learning Technologist
      • Jun 2018 - Jan 2021

      Managed all aspects of post-sale customer journey including onboarding, technical services implementation, training, support and relationship management activities.

  • Montgomery County Public Schools
    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • 5th Grade Teacher/Team Leader
      • Jul 2016 - Jul 2018

      Planned and implemented daily, differentiated instruction in all core subjects to a class of 27 students.

    • 4th Grade Teacher
      • Aug 2015 - Jul 2016

Education

  • University of Maryland College Park
    Bachelor of Science - BS, Elementary Education
  • Johns Hopkins University School of Education
    Master of Science - MS, Digital Age Learning and Educational Technology

Community

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